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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amazon Cognito

    Score6 out of 10
    N/AAmazon Cognito is a mobile identity product that allows users to add user sign-up and sign-in to mobile and web apps, and authenticate users through social identity providers.

    $0.01

    Per MAU

    Lightico e-Signatures

    Score9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Lightico offers a simple eSign & document sharing solution for call agents to get customer IDs and signatures while speaking on phone. No app is required. According to the vendor, while speaking with customers on the phone... - call agents seamlessly capture customer IDs (drivers license, electricity bills etc) - share images & videos - complete smart forms - get customer eSignatures in real time. With Lightico, agents stop redirecting customers to email,…N/A
    Pricing
    Amazon CognitoLightico e-Signatures
    Editions & Modules
    Starting Price
    $0.01
    Per MAU
    No answers on this topic
    Offerings
    Pricing Offerings
    Amazon CognitoLightico e-Signatures
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    Amazon CognitoLightico e-Signatures
    Considered Both Products
    Amazon AWS
    No answer on this topic
    Lightico
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    12 Answers
    No answers on this topic
    Delivers good value for the price
    89%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    No answers on this topic
    Best Alternatives
    Amazon CognitoLightico e-Signatures
    Small Businesses
    No answers on this topic
    Foxit eSign
    Score9.8 out of 10
    Medium-sized Companies
    No answers on this topic
    MSB Docs
    Score9.4 out of 10
    Enterprises
    No answers on this topic
    Conga Sign
    Score7.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Amazon CognitoLightico e-Signatures
    Likelihood to Recommend
    8.0
    (15 ratings)
    9.0
    (2 ratings)
    Usability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Amazon CognitoLightico e-Signatures
    Likelihood to Recommend
    Amazon AWS
    Well Suited
    1. B2C mobile and web apps with a high number of users.
    2. Cheaper and cost-effective.
    3. If the other pieces of the infra are already using AWS services like Lambda, S3, Pinpoint, etc.
    Not Suited For:
    1. Advanced use-cases (Biometrics based authentication) Email, and other MFA channels.
    2. For any use-cases needing SCIM.
    3. Customized flows of SSO, and MFA will need a layer on Lambda and other AWS services.
    Incentivized
    Read full review
    Lightico
    With a pandemic it makes it easier to get signatures where meeting face to face isn’t possible. I’m sure where there is a wet signature required it wouldn’t be appropriate
    Incentivized
    Read full review
    Pros
    Amazon AWS
    • Strong integration with React.js and client-side applications
    • Easy to bridge Cognito identities with the rest of the AWS ecosystem
    • Easy to store user profile data directly in Cognito rather than having to build additional services/endpoints
    • Easy integration with AWS Lambda to extend and add sophistication to the service
    Incentivized
    Read full review
    Lightico
    • Collects secure signature repository
    • User friendly UI makes document signature easy for even the most technically unsavvy people. I am shocked we don't get more calls asking us to talk customers through the documentation.
    • Making uploading and retrieval of stips a breeze.
    Incentivized
    Read full review
    Cons
    Amazon AWS
    • Amazon Cognito has a bit of a learning curve. You need to learn its concepts and terminology. The documentation does not describe some topics comprehensively.
    • Some Console screens would benefit from improved search and filtering options.
    • When another AWS product (e.g., SageMaker) configures Cognito on your behalf, it is not clear what you're getting. For example, the expiration of a temporary password was configured but never communicated.
    Incentivized
    Read full review
    Lightico
    • Saved users functionality
    • Less click points
    Incentivized
    Read full review
    Usability
    Amazon AWS
    All the features AWS Cognito offers gives the user the options they need without making it too complicated. Your customers will be happy. On the administration site usability is also great. After a small learning curve, you can setup Cognito for your usage
    Incentivized
    Read full review
    Lightico
    No answers on this topic
    Support Rating
    Amazon AWS
    AWS Support overall is poor. Your main resources are trainings and the docs, and the docs can be very confusing. Using Cognito well involves having a developer learn it deeply and help support your team in understanding it. That said, Cognito's competitors also have dismal support and even worse documentation, so while this isn't a strength for Cognito it may still be the frontrunner here.
    Incentivized
    Read full review
    Lightico
    No answers on this topic
    Alternatives Considered
    Amazon AWS
    They are ideal tools to create a secure and unique login experience for our applications. Thanks to its API authorization, Amazon Cognito ensures connections to applications that are secure.It is easy to use and provides easy access to files and applications that you need to complete your goal.
    Incentivized
    Read full review
    Lightico
    DocuSign is a great product and widely accepted, but it is much more expensive, so we prefer Lightico
    Incentivized
    Read full review
    Return on Investment
    Amazon AWS
    • ROI is great for Amazon Cognito Overall.
    • It is included in the AWS Free Tier so you can use it for a good amount without paying, so the software can be tested beforehand.
    • The paid pricing is also affordable, so a positive impact on ROI.
    Incentivized
    Read full review
    Lightico
    • Great customer Service
    • Ease of use
    • Flexible
    Incentivized
    Read full review
    ScreenShots

    Lightico e-Signatures Screenshots

    Screenshot of Ad-hoc mobile Smart FormsScreenshot of Immediate & PCI Compliant mobile paymentScreenshot of Mobile e-SignaturesScreenshot of Ad-hoc mobile Smart eFormsScreenshot of Immediate & PCI Compliant mobile paymentScreenshot of Identity Verification and Document Collection