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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amazon Cognito

    Score6 out of 10
    N/AAmazon Cognito is a mobile identity product that allows users to add user sign-up and sign-in to mobile and web apps, and authenticate users through social identity providers.

    $0.01

    Per MAU

    Cisco Duo

    Score9.5 out of 10
    N/ACisco Duo is a two-factor authentication system (2FA), acquired by Cisco in October 2018. It provides single sign-on (SSO) and endpoint visibility, as well as access controls and policy controlled adaptive authentication.

    $3

    per month per user

    Pricing
    Amazon CognitoCisco Duo
    Editions & Modules
    Starting Price
    $0.01
    Per MAU
    Duo Essentials
    $3
    per month per user
    Duo Advantage
    $6
    per month per user
    Duo Premier
    $9
    per month per user
    Offerings
    Pricing Offerings
    Amazon CognitoCisco Duo
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Amazon CognitoCisco Duo
    Considered Both Products
    Amazon AWS
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    12 Answers
    100%
    Would buy again
    87 Answers
    Delivers good value for the price
    89%
    Delivers good value for the price
    8 Answers
    100%
    Delivers good value for the price
    79 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    99%
    Happy with the feature set
    86 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    100%
    Lived up to sales and marketing promises
    68 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    97%
    Implementation went as expected
    72 Answers
    Best Alternatives
    Amazon CognitoCisco Duo
    Small Businesses
    No answers on this topic
    WatchGuard AuthPoint
    Score9.1 out of 10
    Medium-sized Companies
    No answers on this topic
    WatchGuard AuthPoint
    Score9.1 out of 10
    Enterprises
    No answers on this topic
    Symantec VIP
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Amazon CognitoCisco Duo
    Likelihood to Recommend
    8.0
    (15 ratings)
    9.4
    (150 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.8
    (10 ratings)
    Usability
    8.0
    (2 ratings)
    9.9
    (76 ratings)
    Availability
    -
    (0 ratings)
    9.8
    (9 ratings)
    Performance
    -
    (0 ratings)
    8.7
    (4 ratings)
    Support Rating
    7.0
    (3 ratings)
    9.9
    (90 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.8
    (10 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    9.8
    (9 ratings)
    Product Scalability
    -
    (0 ratings)
    9.3
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.3
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.3
    (3 ratings)
    User Testimonials
    Amazon CognitoCisco Duo
    Likelihood to Recommend
    Amazon AWS
    Well Suited
    1. B2C mobile and web apps with a high number of users.
    2. Cheaper and cost-effective.
    3. If the other pieces of the infra are already using AWS services like Lambda, S3, Pinpoint, etc.
    Not Suited For:
    1. Advanced use-cases (Biometrics based authentication) Email, and other MFA channels.
    2. For any use-cases needing SCIM.
    3. Customized flows of SSO, and MFA will need a layer on Lambda and other AWS services.
    Incentivized
    Read full review
    Cisco
    It is a very compete and solid solution Once it is in place, and you have configured the different settings and policies it is consistent and works well. It does take some time to work the kinks out. We had a Cisco support provider assist us while we stepped through the process of getting it set up.
    Incentivized
    Read full review
    Pros
    Amazon AWS
    • Strong integration with React.js and client-side applications
    • Easy to bridge Cognito identities with the rest of the AWS ecosystem
    • Easy to store user profile data directly in Cognito rather than having to build additional services/endpoints
    • Easy integration with AWS Lambda to extend and add sophistication to the service
    Incentivized
    Read full review
    Cisco
    • We use Cisco Duo with different type of device and application, but we never face any difficulties to integrate Cisco Duo with any of them.
    • We integrated Cisco Duo with some of our active directory and some of the OS are quite old but Cisco Duo works totally fine with them.
    • The end user application is very easy to use. We never had any complain from non tech team members of having trouble of using Cisco Duo.
    • There are several authentication methods available rather than passcode. I personally like the push notification which is always on time and quite fast.
    Incentivized
    Read full review
    Cons
    Amazon AWS
    • Amazon Cognito has a bit of a learning curve. You need to learn its concepts and terminology. The documentation does not describe some topics comprehensively.
    • Some Console screens would benefit from improved search and filtering options.
    • When another AWS product (e.g., SageMaker) configures Cognito on your behalf, it is not clear what you're getting. For example, the expiration of a temporary password was configured but never communicated.
    Incentivized
    Read full review
    Cisco
    • Documentation is oftentimes missing key information for proper implementation. This is circumvented by reading third-party guides or contacting support for additional details.
    • They do not push Fail-Closed as much as I think they should. Fail-Open is fairly trivial to bypass and it should be made known to the customer during setup how much this will affect overall security.
    • More vendor integration is something that is always craved by administrators. There are so many third-parties to integrate with.
    Incentivized
    Read full review
    Likelihood to Renew
    Amazon AWS
    No answers on this topic
    Cisco
    There are a lot of competing solutions on the market; however, Duo "just works", and there is little to no learning curve for the new members to be acclimated to it. As long as that continues I see it as the preferred option moving forward
    Incentivized
    Read full review
    Usability
    Amazon AWS
    All the features AWS Cognito offers gives the user the options they need without making it too complicated. Your customers will be happy. On the administration site usability is also great. After a small learning curve, you can setup Cognito for your usage
    Incentivized
    Read full review
    Cisco
    La interfaz es intuitiva y fácil de navegar, lo que permite a los usuarios administrar sus dispositivos y acceder a las políticas sin problemas. La integración con las aplicaciones SSO y SaaS facilita aún más el proceso de acceso, mejorando la experiencia del usuario.
    Incentivized
    Read full review
    Reliability and Availability
    Amazon AWS
    No answers on this topic
    Cisco
    In the last 5+ years we've been using Duo, there may have been 1 outage that impacted us. We do receive periodic notifications of issues but, for the most part, they impact carriers or functionality that we either don't use, or do not care about.
    Read full review
    Performance
    Amazon AWS
    No answers on this topic
    Cisco
    We do not see any degradation of performance of the protected applications. There are occasional lags in receiving the push but no show stooppers.
    Read full review
    Support Rating
    Amazon AWS
    AWS Support overall is poor. Your main resources are trainings and the docs, and the docs can be very confusing. Using Cognito well involves having a developer learn it deeply and help support your team in understanding it. That said, Cognito's competitors also have dismal support and even worse documentation, so while this isn't a strength for Cognito it may still be the frontrunner here.
    Incentivized
    Read full review
    Cisco
    I have not needed direct support for Cisco Secure Access by Duo as I have not had a problem with it, but I have full confidence that the support is outstanding. It is now a core component of the corporate technology stack - a problem would mean a serious degradation in the ability of the company to function.
    Incentivized
    Read full review
    In-Person Training
    Amazon AWS
    No answers on this topic
    Cisco
    There was no in person training but checking the box was the only way I could complete all of the questions.
    Read full review
    Online Training
    Amazon AWS
    No answers on this topic
    Cisco
    This was not organized training but the videos that Duo provides to teach you how to install a particular integration are top notch.
    Read full review
    Implementation Rating
    Amazon AWS
    No answers on this topic
    Cisco
    Implementation was straight forward and you can isolate different scenarios in order to test new application setup or add to an existing setup. Gui interface is pretty easy to understand and follow. I had no experience with Duo and still manage to easily set up new policies and rules.
    Incentivized
    Read full review
    Alternatives Considered
    Amazon AWS
    They are ideal tools to create a secure and unique login experience for our applications. Thanks to its API authorization, Amazon Cognito ensures connections to applications that are secure.It is easy to use and provides easy access to files and applications that you need to complete your goal.
    Incentivized
    Read full review
    Cisco
    I would fully expect a competitor like Okta or any other multifactor mechanic to function pretty similarly, and I hesitate to say duos the best. I think the idea is that it's a simple concept, but it does it well. So I haven't evaluated any myself outside of duo, but I'm also not in the market and I don't feel like we need to go shopping for something else.
    Incentivized
    Read full review
    Scalability
    Amazon AWS
    No answers on this topic
    Cisco
    So far, the only limits we've encountered were tied to our imagination. Duo's strong list of supported integrations is amazing.
    Read full review
    Return on Investment
    Amazon AWS
    • ROI is great for Amazon Cognito Overall.
    • It is included in the AWS Free Tier so you can use it for a good amount without paying, so the software can be tested beforehand.
    • The paid pricing is also affordable, so a positive impact on ROI.
    Incentivized
    Read full review
    Cisco
    • Assess user risk within minutes
    • Cisco Secure Access by Duo cloud-based MFA eliminates the need for on-prem appliances and hardware; you don't need to invest in your data center
    • There is no on-going maintenance or service costs, eliminating time to patch and update
    • No required important IT time and extra resources beyond implementation
    Incentivized
    Read full review
    ScreenShots