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Amazon CloudWatch vs. CA Unicenter Network and Systems Management (Discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amazon CloudWatch

    Score8.2 out of 10
    N/AAmazon CloudWatch is a native AWS monitoring tool for AWS programs. It provides data collection and resource monitoring capabilities.

    $0

    per canary run

    CA Unicenter NSM (Discontinued)

    Score3.1 out of 10
    N/AUnicenter Network and Systems Management (Unicenter NSM) from CA Technologies reached end of life (EOL) in 2015.N/A
    Pricing
    Amazon CloudWatchCA Unicenter NSM (Discontinued)
    Editions & Modules
    Canaries
    $0.0012
    per canary run
    Logs - Analyze (Logs Insights queries)
    $0.005
    per GB of data scanned
    Over 1,000,000 Metrics
    $0.02
    per month
    Contributor Insights - Matched Log Events
    $0.02
    per month per one million log events that match the rule
    Logs - Store (Archival)
    $0.03
    per GB
    Next 750,000 Metrics
    $0.05
    per month
    Next 240,000 Metrics
    $0.10
    per month
    Alarm - Standard Resolution (60 Sec)
    $0.10
    per month per alarm metric
    First 10,000 Metrics
    $0.30
    per month
    Alarm - High Resolution (10 Sec)
    $0.30
    per month per alarm metric
    Alarm - Composite
    $0.50
    per month per alarm
    Logs - Collect (Data Ingestion)
    $0.50
    per GB
    Contributor Insights
    $0.50
    per month per rule
    Events - Custom
    $1.00
    per million events
    Events - Cross-account
    $1.00
    per million events
    CloudWatch RUM
    $1
    per 100k events
    Dashboard
    $3.00
    per month per dashboard
    CloudWatch Evidently - Events
    $5
    per 1 million events
    CloudWatch Evidently - Analysis Units
    $7.50
    per 1 million analysis units
    No answers on this topic
    Offerings
    Pricing Offerings
    Amazon CloudWatchCA Unicenter NSM (Discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsWith Amazon CloudWatch, there is no up-front commitment or minimum fee; you simply pay for what you use. You will be charged at the end of the month for your usage.
    More Pricing Information
    Community Pulse
    Amazon CloudWatchCA Unicenter NSM (Discontinued)
    Considered Both Products
    Amazon AWS
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    18 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    18 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    17 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    15 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    17 Answers
    No answers on this topic
    Features
    Amazon CloudWatchCA Unicenter NSM (Discontinued)
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Amazon CloudWatch and CA Unicenter Network and Systems Management (Discontinued)
    Feature
    Amazon CloudWatch
    -
    Ratings
    CA Unicenter Network and Systems Management (Discontinued)
    6.0
    1 Ratings
    25% below category average
    Automated alerts and notifications00 Ratings6.01 Ratings
    Management Tasks
    Comparison of Management Tasks features of Amazon CloudWatch and CA Unicenter Network and Systems Management (Discontinued)
    Feature
    Amazon CloudWatch
    -
    Ratings
    CA Unicenter Network and Systems Management (Discontinued)
    6.0
    1 Ratings
    21% below category average
    Patch Management00 Ratings5.01 Ratings
    Service configuration management00 Ratings8.01 Ratings
    Software and hardware inventory00 Ratings5.01 Ratings
    Reporting
    Comparison of Reporting features of Amazon CloudWatch and CA Unicenter Network and Systems Management (Discontinued)
    Feature
    Amazon CloudWatch
    -
    Ratings
    CA Unicenter Network and Systems Management (Discontinued)
    5.5
    1 Ratings
    32% below category average
    Performance data reports00 Ratings5.01 Ratings
    Customizable reporting00 Ratings7.01 Ratings
    Data visualization00 Ratings5.01 Ratings
    Risk analysis00 Ratings5.01 Ratings
    Security
    Comparison of Security features of Amazon CloudWatch and CA Unicenter Network and Systems Management (Discontinued)
    Feature
    Amazon CloudWatch
    -
    Ratings
    CA Unicenter Network and Systems Management (Discontinued)
    2.0
    1 Ratings
    103% below category average
    Antivirus and malware management00 Ratings2.01 Ratings
    Best Alternatives
    Amazon CloudWatchCA Unicenter NSM (Discontinued)
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Datadog
    Score8.4 out of 10
    ManageEngine ADAudit Plus
    Score9.2 out of 10
    Enterprises
    NetBrain Technologies
    Score9.2 out of 10
    ManageEngine Site24x7
    Score9.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Amazon CloudWatchCA Unicenter NSM (Discontinued)
    Likelihood to Recommend
    7.7
    (40 ratings)
    3.0
    (1 ratings)
    Usability
    7.0
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    8.4
    (8 ratings)
    2.0
    (1 ratings)
    User Testimonials
    Amazon CloudWatchCA Unicenter NSM (Discontinued)
    Likelihood to Recommend
    Amazon AWS
    For out business we find that AWS Cloudwatch is good at providing real-time metrics for monitoring and analysing the performance and usage of our platform by customers. It is possible to create custom metrics from log events, such people adding items to a basket, checking out or abandoning their orders.
    Incentivized
    Read full review
    Discontinued Products
    It's a decent system if you're a pure IT shop and want to become ITIL-aligned. It forces everyone into an ITIL mentality - service level agreements, change management, and asset tracking. It's very rote, for better and for worse. It's not appropriate at all as a customer-facing or non-IT facing self-service tool. You will never get your end users to really understand how to use the interface.
    Incentivized
    Read full review
    Pros
    Amazon AWS
    • It provides lot many out of the box dashboard to observe the health and usage of your cloud deployments. Few examples are CPU usage, Disk read/write, Network in/out etc.
    • It is possible to stream CloudWatch log data to Amazon Elasticsearch to process them almost real time.
    • If you have setup your code pipeline and wants to see the status, CloudWatch really helps. It can trigger lambda function when certain cloudWatch event happens and lambda can store the data to S3 or Athena which Quicksight can represent.
    Incentivized
    Read full review
    Discontinued Products
    • ITIL ticketing (incidents, problems, etc.).
    • Change orders.
    • Matching up its asset management system with incidents/change orders.
    Incentivized
    Read full review
    Cons
    Amazon AWS
    • Memory metrics on EC2 are not available on CloudWatch. Depending on workloads if we need visibility on memory metrics we use Solarwinds Orion with the agent installed. For scalable workloads, this involves customization of images being used.
    • Visualization out of the box. But this can easily be addressed with other solutions such as Grafana.
    • By design, this is only used for AWS workloads so depending on your environment cannot be used as an all in one solution for your monitoring.
    Incentivized
    Read full review
    Discontinued Products
    • The user interface (UX) is antiquated and clunky. Compared to ServiceNow, it feels like it's 15 years behind.
    • It's complicated - We do routine internal training just to get people to use it correctly.
    • It doesn't have an automated way of discovering assets. Everything has to be force-fed.
    Incentivized
    Read full review
    Usability
    Amazon AWS
    It's excellent at collecting logs. It's easy to set up. The viewing & querying part could be much better, though. The query syntax takes some time to get used to, & the examples are not helpful. Also, while being great, Log Insights requires manual picking of log streams to query across every time.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Amazon AWS
    Support is effective, and we were able to get any problems that we couldn't get solved through community discussion forums solved for us by the AWS support team. For example, we were assisted in one instance where we were not sure about the best metrics to use in order to optimize an auto-scaling group on EC2. The support team was able to look at our metrics and give a useful recommendation on which metrics to use.
    Incentivized
    Read full review
    Discontinued Products
    We have to hire 2 full-time 3rd-party consultants to run this application. That tells me it's not a very IT-friendly, vendor-supported application. Compare that with, say, SolarWinds, which is much easier for regular IT staff to customize without sacrificing features and capability. Sure, we have to bring in Loop1 to consult for us when we need to do a major SolarWinds config change or need a really unusual custom query built, but we never need more than 10 hours of consulting per month.
    Incentivized
    Read full review
    Alternatives Considered
    Amazon AWS
    Grafana is definitely a lot better and flexible in comparison with Amazon CloudWatch for visualisation, as it offers much more options and is versatile. VictoriaMetrics and Prometheus are time-series databases which can do almost everything cloudwatch can do in a better and cheaper way. Integrating Grafana with them will make it more capable Elasticsearch for log retention and querying will surpass cloudwatch log monitoring in both performance and speed
    Incentivized
    Read full review
    Discontinued Products
    I did not select CA. If it were up to me, I would migrate us to ServiceNow. The user interface on ServiceNow is 100% more modern and 200% more user friendly. With ServiceNow, the front page for end users makes it clear: one button that says "Ask for something" and one button that says "Report a problem". That's what our end users need. The biggest problem we have in our organization is that our end users don't report issues to the Help Desk often enough and rarely ask for things through the Help Desk. A clean, simple self-service option like this would open up a world of new information for our customer service team.
    Incentivized
    Read full review
    Return on Investment
    Amazon AWS
    • Positive for alarms and alert notifications once configured/customized.
    • Has upfront learning curve, and cost can increase as does the alarm activity and monitoring details you may require.
    • Cost-effective for any size organization keeping with AWS and utilizing its native tools is a savings in long-term ROI.
    Incentivized
    Read full review
    Discontinued Products
    • It helped make us an ITIL shop.
    • It was integral during our large IT consolidation 10 years ago in merging 10 different IT departments into one by converging on one ticketing system for all IT issues.
    • Its lack of user-friendliness has gated us from being able to deploy a true self-service IT help desk.
    Incentivized
    Read full review
    ScreenShots

    Amazon CloudWatch Screenshots

    Screenshot of How Amazon CloudWatch works - high-level overviewScreenshot of CloudWatch Application MonitoringScreenshot of CloudWatch ServiceLens and Contributor Insights - expedite resolution timeScreenshot of Improve Observability with Amazon CloudWatchScreenshot of Visual overview of Amazon CloudWatch