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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amazon Chime

    Score5.6 out of 10
    N/AAmazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.

    $0

    per minute

    Universal Connectivity

    Score9.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    Universal Connectivity helps clients simplify communications systems for more than two decades. The vendor states they believe flexible, scalable cloud-based telecommunications enable businesses to better connect with the clients they serve. Their products, customized solutions and customer service aim to deliver clear and fast network connections.N/A
    Pricing
    Amazon ChimeUniversal Connectivity
    Editions & Modules
    Business Calling - Inbound
    $0.002216
    per minute
    Business Calling - Phone Numbers
    $1
    per number per month, US Only
    Meetings - Pro
    $3
    *per user per day
    Meetings - Basic
    Free
    Business Calling - Outbound
    Country Dependent
    per minute
    Business Calling - Receive Text
    Free
    US Only
    Business Calling - Send Text
    Country Dependent
    No answers on this topic
    Offerings
    Pricing Offerings
    Amazon ChimeUniversal Connectivity
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details*up to $15.00 per user per month
    More Pricing Information
    Community Pulse
    Amazon ChimeUniversal Connectivity
    Considered Both Products
    Amazon AWS
    No answer on this topic
    Universal Connectivity
    No answer on this topic
    Key User Insights
    Would buy again
    75%
    Would buy again
    15 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    16 Answers
    No answers on this topic
    Happy with the feature set
    90%
    Happy with the feature set
    18 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    10 Answers
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    14 Answers
    No answers on this topic
    Features
    Amazon ChimeUniversal Connectivity
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Amazon Chime and Universal Connectivity
    Feature
    Amazon Chime
    10.0
    26 Ratings
    23% above category average
    Universal Connectivity
    -
    Ratings
    High quality audio10.026 Ratings00 Ratings
    High quality video10.026 Ratings00 Ratings
    Low bandwidth requirements10.021 Ratings00 Ratings
    Mobile support10.021 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Amazon Chime and Universal Connectivity
    Feature
    Amazon Chime
    9.2
    25 Ratings
    15% above category average
    Universal Connectivity
    -
    Ratings
    Desktop sharing10.025 Ratings00 Ratings
    Whiteboards8.311 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Amazon Chime and Universal Connectivity
    Feature
    Amazon Chime
    9.7
    25 Ratings
    16% above category average
    Universal Connectivity
    -
    Ratings
    Calendar integration10.022 Ratings00 Ratings
    Meeting initiation10.024 Ratings00 Ratings
    Integrates with social media8.39 Ratings00 Ratings
    Record meetings / events10.023 Ratings00 Ratings
    Slideshows10.021 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Amazon Chime and Universal Connectivity
    Feature
    Amazon Chime
    10.0
    22 Ratings
    20% above category average
    Universal Connectivity
    -
    Ratings
    Live chat10.022 Ratings00 Ratings
    Audience polling10.010 Ratings00 Ratings
    Q&A10.012 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Amazon Chime and Universal Connectivity
    Feature
    Amazon Chime
    10.0
    22 Ratings
    21% above category average
    Universal Connectivity
    -
    Ratings
    User authentication10.018 Ratings00 Ratings
    Participant roles & permissions10.021 Ratings00 Ratings
    Confidential attendee list10.016 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Amazon Chime and Universal Connectivity
    Feature
    Amazon Chime
    10.0
    1 Ratings
    24% above category average
    Universal Connectivity
    -
    Ratings
    Video conferencing10.01 Ratings00 Ratings
    Audio conferencing10.01 Ratings00 Ratings
    Video screen sharing10.01 Ratings00 Ratings
    Instant messaging10.01 Ratings00 Ratings
    User Ratings
    Amazon ChimeUniversal Connectivity
    Likelihood to Recommend
    10.0
    (27 ratings)
    9.1
    (2 ratings)
    Support Rating
    8.8
    (9 ratings)
    -
    (0 ratings)
    User Testimonials
    Amazon ChimeUniversal Connectivity
    Likelihood to Recommend
    Amazon AWS
    Amazon Chime is well suited for online video and audio meetings, IMs, and conducting training sessions using a whiteboard. It can be integrated well with Google Calendar and Microsoft outlook. With Amazon Chime mobile app you can attend meetings on the go as well. Meetings can be locked so that only legitimate participants can join the meeting. Amazon Chime is less suited in case you want meeting transcripts as well for your meetings. Given that Amazon Chime is not used by a larger audience so your client or customer may face some difficulties in join the meeting or accessing some of the features of the Chime.
    Incentivized
    Read full review
    Universal Connectivity
    Universal Connectivity didn't mind that we are a small company--they helped us get where we needed to be with our communication system, and I appreciate that.
    Read full review
    Pros
    Amazon AWS
    • Chat tools, video calls, on spot meeting invite[s] easy to create and use.
    • Ability to record any meeting and automatically downloads the meeting recording after ending the meeting.
    • UI is clean and easy to navigate around Amazon Chime.
    • Ability to invite outside guests easily using Amazon Chime without any issues.
    Incentivized
    Read full review
    Universal Connectivity
    No answers on this topic
    Cons
    Amazon AWS
    • More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype.
    • You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time.
    • The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would.
    • No built-in screen sharing capabilities.
    Incentivized
    Read full review
    Universal Connectivity
    • I wish I could use them at home!
    Read full review
    Support Rating
    Amazon AWS
    No answers on this topic
    Universal Connectivity
    No answers on this topic
    Alternatives Considered
    Amazon AWS
    No answers on this topic
    Universal Connectivity
    No answers on this topic
    Return on Investment
    Amazon AWS
    No answers on this topic
    Universal Connectivity
    No answers on this topic
    ScreenShots