Amazon Chime vs. Join.me (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Chime
Score 5.6 out of 10
N/A
Amazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.
$0
per minute
Join.me (discontinued)
Score 9.8 out of 10
N/A
Join.me, once acquired by LogMeIn in 2019, was an audio, video, and web conferencing tool targeted at SMBs. Its software can be used across various devices and includes features such as one-click scheduling, personal links, interactive whiteboards, and presenter swapping. It has since been discontinued.
$10
Month
Pricing
Amazon ChimeJoin.me (discontinued)
Editions & Modules
Business Calling - Inbound
$0.002216
per minute
Business Calling - Phone Numbers
$1
per number per month, US Only
Meetings - Pro
$3
*per user per day
Meetings - Basic
Free
Business Calling - Outbound
Country Dependent
per minute
Business Calling - Receive Text
Free
US Only
Business Calling - Send Text
Country Dependent
Lite
$10.00
Month
Pro
$10.00
Month
Business
$10.00
Month
Offerings
Pricing Offerings
Amazon ChimeJoin.me (discontinued)
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*up to $15.00 per user per month
More Pricing Information
Community Pulse
Amazon ChimeJoin.me (discontinued)
Features
Amazon ChimeJoin.me (discontinued)
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Amazon Chime
10.0
Ratings
23% above category average
Join.me (discontinued)
7.8
Ratings
2% below category average
High quality audio10.00 Ratings8.50 Ratings
High quality video10.00 Ratings8.20 Ratings
Low bandwidth requirements10.00 Ratings7.00 Ratings
Mobile support10.00 Ratings7.30 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Amazon Chime
9.2
Ratings
15% above category average
Join.me (discontinued)
7.9
Ratings
0% below category average
Desktop sharing10.00 Ratings8.50 Ratings
Whiteboards8.30 Ratings7.40 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Amazon Chime
9.7
Ratings
16% above category average
Join.me (discontinued)
8.0
Ratings
4% below category average
Calendar integration10.00 Ratings8.50 Ratings
Meeting initiation10.00 Ratings8.40 Ratings
Integrates with social media8.30 Ratings7.10 Ratings
Record meetings / events10.00 Ratings8.00 Ratings
Slideshows10.00 Ratings8.00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Amazon Chime
10.0
Ratings
20% above category average
Join.me (discontinued)
8.1
Ratings
1% below category average
Live chat10.00 Ratings8.70 Ratings
Audience polling10.00 Ratings7.70 Ratings
Q&A10.00 Ratings7.80 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Amazon Chime
10.0
Ratings
21% above category average
Join.me (discontinued)
8.3
Ratings
2% above category average
User authentication10.00 Ratings8.20 Ratings
Participant roles & permissions10.00 Ratings8.20 Ratings
Confidential attendee list10.00 Ratings8.40 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Amazon Chime
10.0
Ratings
24% above category average
Join.me (discontinued)
-
Ratings
Video conferencing10.00 Ratings00 Ratings
Audio conferencing10.00 Ratings00 Ratings
Video screen sharing10.00 Ratings00 Ratings
Instant messaging10.00 Ratings00 Ratings
Best Alternatives
Amazon ChimeJoin.me (discontinued)
Small Businesses
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 7.1 out of 10
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 7.1 out of 10
Medium-sized Companies
JioMeet
JioMeet
Score 10.0 out of 10
JioMeet
JioMeet
Score 10.0 out of 10
Enterprises
Webex Meetings
Webex Meetings
Score 8.4 out of 10
Webex Meetings
Webex Meetings
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amazon ChimeJoin.me (discontinued)
Likelihood to Recommend
10.0
(0 ratings)
7.1
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(0 ratings)
Usability
-
(0 ratings)
10.0
(0 ratings)
Support Rating
8.8
(0 ratings)
8.8
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
Amazon ChimeJoin.me (discontinued)
Likelihood to Recommend
Great tool which can be used for collaborating and sharing screens. It helps in integrating with calendar effortlessly and send invitations for the meeting. Sometimes it takes time to load the application on your device and is not compatible with all browsers. It has different options of muting and sharing screen during presenting.
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If you're on a bit of a budget the pricing for Join.me definitely makes it an easy choice. We were able to download it and get it up and running for free on a few of my teammates PCs that needed assistance with some computer setup. It can be a little confusing to access some of the features at first but once you get the hang of it it's pretty easy to use. Wouldn't necessarily recommend it for extremely large meetings, but it's excellent for smaller groups.
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Pros
  • Chat tools, video calls, on spot meeting invite[s] easy to create and use.
  • Ability to record any meeting and automatically downloads the meeting recording after ending the meeting.
  • UI is clean and easy to navigate around Amazon Chime.
  • Ability to invite outside guests easily using Amazon Chime without any issues.
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  • Join.me has provided us many features that made it possible for us to communicate.
  • Another plus point is its staff which is pretty good ‘professional and highly supportive and is always there for help.
  • We can also connect with people outside our region and with its advanced functionality we have found it as the best audio conference software than any other software of its type.
  • it has made our audio meeting experience very effective.
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Cons
  • I'd like to see more sentiment analysis around the conversation between the salesperson and the prospect. This would make great for coaching opportunities after the call to make our sales reps better.
  • In a few instances, members of our sales team had issues with sharing call recording links with their prospects. Our product team came to the conclusion it was coming from the Amazon Chime end.
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  • In my experience when using the mobile app the quality drops when on cellular data, even with a strong signal. Given the current challenges, teams Face ID like to see the mobile capabilities get some improvement as it doesn’t seem to be optimized when not on a PC or wireless network.
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Likelihood to Renew
No answers on this topic
This platform enables a very high ROI for the solution that it provides to our team to support our end-users.
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Usability
No answers on this topic
Join.me is one of the easiest programs I've ever used. It's so easy to get it set up and installed and even easier for someone to join a meeting. The controls are very intuitive and labeled appropriately. The UIX makes sense. It's been a reliable product in my app stack-I love it!
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Support Rating
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
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I honestly haven't reached out to their Support team. I get notifications of what they are working on which is good to see, but I haven't directly spoken with any of them. I think my main reason for this is that join.me gives me just what I need (not much more and not much less).
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Implementation Rating
No answers on this topic
This is a fairly simple product which doesn't require much "implementation" work for our use cases.
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Alternatives Considered
Our reason for the selection of Amazon Chime was a client recommendation. In a comparison of other competitor's products, Amazon Chime provides similar functionality and features. From a pricing perspective, you may opt for pay-per-use pricing which could be confusing for some users. There are also basic and Pro subscription plans depending upon what you need. We did a free trial for 30 days and then procured a few accounts for internal and external use.
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We have tried a number of online meeting platforms since 2010 when we first commenced our online and international programs. Although Join.Me was a mainstay for us at first--affordable, safe, and great way to provide remote access that other platforms failed to provide--now we have found much less utility since we use Zoom which is affordable, provides a more robust and cohesive user experience, and now also provides remote access when granted.
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Return on Investment
  • Amazon Chime has been an incredibly cost effective way to add video and conference line services (with screen sharing) to our day to day operations because we have an account for free for being Vonage customers.
  • A pro account only costs $15 a month, and you only need one pro account for a small office. If others in your organization need to join, all you need is a basic account to join. You need a pro account in order to launch and administer meetings.
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  • We have been able to beat the learning curve as Join.me is almost self explanatory to most of our team.
  • The cost per user ratio can feel a bit expensive but for the speed and convenience we feel it was the right investment
  • The biggest ROI is time, being able to go from email to meeting in a few clicks makes Join.me feel natural and not just another "video conferencing" tool that we use.
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ScreenShots