Amazon Chime vs. Intermedia Unite

Great tool which can be used for collaborating and sharing screens. It helps in integrating with calendar effortlessly and send invitations for the meeting. Sometimes it takes time to load the application on your device and is not compatible with all browsers. It has different options of muting and sharing screen during presenting.

Incentivized

If you have seasonal workers, need to quickly scale, or cut contracts, [Intermedia] Unite is awesome. Highly recommend for companies that need an at home workspace.

Incentivized

• Chat tools, video calls, on spot meeting invite[s] easy to create and use.
• Ability to record any meeting and automatically downloads the meeting recording after ending the meeting.
• UI is clean and easy to navigate around Amazon Chime.
• Ability to invite outside guests easily using Amazon Chime without any issues.

Incentivized

• No contracts
• Scale up or down very quickly
• Easy to deploy - no hardware required.

Incentivized

• I'd like to see more sentiment analysis around the conversation between the salesperson and the prospect. This would make great for coaching opportunities after the call to make our sales reps better.
• In a few instances, members of our sales team had issues with sharing call recording links with their prospects. Our product team came to the conclusion it was coming from the Amazon Chime end.

Incentivized

• The price is on the higher end
• Normal issues for VoIP - if users have low bandwidth, high jitter or latency

Incentivized

The web interface takes a little getting used to, but once you are familiar, it is very easy to use and administrate. The end user has a very easy to use app.

Incentivized

They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.

Incentivized

Intermedia [Unite] support is top notch. Their response time is great and don't have a lot of issues.

Incentivized

Our reason for the selection of Amazon Chime was a client recommendation. In a comparison of other competitor's products, Amazon Chime provides similar functionality and features. From a pricing perspective, you may opt for pay-per-use pricing which could be confusing for some users. There are also basic and Pro subscription plans depending upon what you need. We did a free trial for 30 days and then procured a few accounts for internal and external use.

Incentivized

[Intermedia] Unite has no contracts and offers great service. Other companies require contracts, and for highly scalable businesses, this isn't optimal.

Incentivized

• Amazon Chime has been an incredibly cost effective way to add video and conference line services (with screen sharing) to our day to day operations because we have an account for free for being Vonage customers.
• A pro account only costs $15 a month, and you only need one pro account for a small office. If others in your organization need to join, all you need is a basic account to join. You need a pro account in order to launch and administer meetings.

Incentivized

• During offseason, we scaled back to 150 phones and during peak, we scaled up to 400 phones. No contracts, no fees, just month to month billing. Awesome
• Support and ease of deployment has been a huge ROI for [Intermedia] Unite.

Incentivized