Amazon Chime vs. Google Meet

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Chime
Score 5.6 out of 10
N/A
Amazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.
$0
per minute
Google Meet
Score 8.1 out of 10
N/A
Google Meet, formerly Hangouts Meet, replaces the former Google Hangouts as the company's G Suite integrated web conferencing tool, allowing users to join meetings directly from a Calendar event or email invite from a computer, phone, or conference room. G Suite's Enterprise edition also creates a dial-in phone number for each meeting, as an additional convenience.
$6
per month
Pricing
Amazon ChimeGoogle Meet
Editions & Modules
Business Calling - Inbound
$0.002216
per minute
Business Calling - Phone Numbers
$1
per number per month, US Only
Meetings - Pro
$3
*per user per day
Meetings - Basic
Free
Business Calling - Outbound
Country Dependent
per minute
Business Calling - Receive Text
Free
US Only
Business Calling - Send Text
Country Dependent
Google Workspace - Business Starter
$6
per month
Google Workspace - Business Standard
$12
per month
Google Workspace - Business Plus
$18
per month
Offerings
Pricing Offerings
Amazon ChimeGoogle Meet
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*up to $15.00 per user per month
More Pricing Information
Community Pulse
Amazon ChimeGoogle Meet
Features
Amazon ChimeGoogle Meet
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Amazon Chime
10.0
Ratings
23% above category average
Google Meet
8.6
Ratings
8% above category average
High quality audio10.00 Ratings8.60 Ratings
High quality video10.00 Ratings8.10 Ratings
Low bandwidth requirements10.00 Ratings8.90 Ratings
Mobile support10.00 Ratings8.80 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Amazon Chime
9.2
Ratings
15% above category average
Google Meet
7.8
Ratings
2% below category average
Desktop sharing10.00 Ratings7.40 Ratings
Whiteboards8.30 Ratings8.20 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Amazon Chime
9.7
Ratings
16% above category average
Google Meet
7.5
Ratings
10% below category average
Calendar integration10.00 Ratings8.60 Ratings
Meeting initiation10.00 Ratings8.40 Ratings
Integrates with social media8.30 Ratings6.30 Ratings
Record meetings / events10.00 Ratings6.90 Ratings
Slideshows10.00 Ratings7.20 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Amazon Chime
10.0
Ratings
20% above category average
Google Meet
7.5
Ratings
9% below category average
Live chat10.00 Ratings8.00 Ratings
Audience polling10.00 Ratings7.70 Ratings
Q&A10.00 Ratings6.80 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Amazon Chime
10.0
Ratings
21% above category average
Google Meet
8.5
Ratings
5% above category average
User authentication10.00 Ratings8.20 Ratings
Participant roles & permissions10.00 Ratings9.60 Ratings
Confidential attendee list10.00 Ratings7.60 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Amazon Chime
10.0
Ratings
24% above category average
Google Meet
-
Ratings
Video conferencing10.00 Ratings00 Ratings
Audio conferencing10.00 Ratings00 Ratings
Video screen sharing10.00 Ratings00 Ratings
Instant messaging10.00 Ratings00 Ratings
Best Alternatives
Amazon ChimeGoogle Meet
Small Businesses
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 7.1 out of 10
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 7.1 out of 10
Medium-sized Companies
JioMeet
JioMeet
Score 10.0 out of 10
JioMeet
JioMeet
Score 10.0 out of 10
Enterprises
Webex Meetings
Webex Meetings
Score 8.4 out of 10
Webex Meetings
Webex Meetings
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amazon ChimeGoogle Meet
Likelihood to Recommend
10.0
(0 ratings)
8.6
(0 ratings)
Likelihood to Renew
-
(0 ratings)
7.0
(0 ratings)
Usability
-
(0 ratings)
8.2
(0 ratings)
Support Rating
8.8
(0 ratings)
9.8
(0 ratings)
User Testimonials
Amazon ChimeGoogle Meet
Likelihood to Recommend
Great tool which can be used for collaborating and sharing screens. It helps in integrating with calendar effortlessly and send invitations for the meeting. Sometimes it takes time to load the application on your device and is not compatible with all browsers. It has different options of muting and sharing screen during presenting.
Read full review
Google Meet was a perfect video conferencing solution for us during our training sessions. The only problems encountered were due to weak signals, which sometimes required us to turn off our video. All features worked very well in tying together a team across four different time zones. I was very impressed with the tool's performance
Read full review
Pros
  • Chat tools, video calls, on spot meeting invite[s] easy to create and use.
  • Ability to record any meeting and automatically downloads the meeting recording after ending the meeting.
  • UI is clean and easy to navigate around Amazon Chime.
  • Ability to invite outside guests easily using Amazon Chime without any issues.
Read full review
  • First off, the quality of the call is pretty good, especially when all of us are working remotely.
  • We can easily schedule our meeting in Google Calendar.
  • Sending an invitation link is easy.
  • What makes Google Meet stand out from other video conferencing tools is that we can use it for an unlimited time, even if we use the free account.
Read full review
Cons
  • I'd like to see more sentiment analysis around the conversation between the salesperson and the prospect. This would make great for coaching opportunities after the call to make our sales reps better.
  • In a few instances, members of our sales team had issues with sharing call recording links with their prospects. Our product team came to the conclusion it was coming from the Amazon Chime end.
Read full review
  • Meet as it comes doesn't have a great way to handle large meetings.
  • I don't like the way they hide the mute button. It's a disruptive view to mute/unmute.
  • Chat box is the only way to document collaborations within the meeting.
Read full review
Likelihood to Renew
No answers on this topic
Google Hangouts Meet is easy to use and easy to access. I've experienced very few technical issues compared to other similar software options. It's a little less formal than Microsoft Teams but makes it easy to access other google items such as google drive and google docs. Meeting in hangout gives you an easy-to-use hub to not only meet for planning or team-building purposes but to easily share information that can help you with your meeting goals.
Read full review
Usability
No answers on this topic
Google Meet is very easy and simple to use. I can schedule a meeting right on my calendar - it literally takes a few seconds. There is no additional app I have to open to schedule anything. Guests can click on the link easily to join any meetings. 10/10!
Read full review
Support Rating
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
Read full review
Google does a great job of providing tech support for this product, as it does many others. Similarly, Google has FAQs that cover a large amount of issues faced by users. Problems have not persisted in our use of this product. Problems are resolved quickly and easily, with or without personal Google support.
Read full review
Alternatives Considered
Our reason for the selection of Amazon Chime was a client recommendation. In a comparison of other competitor's products, Amazon Chime provides similar functionality and features. From a pricing perspective, you may opt for pay-per-use pricing which could be confusing for some users. There are also basic and Pro subscription plans depending upon what you need. We did a free trial for 30 days and then procured a few accounts for internal and external use.
Read full review
The main positive feature in Google Meet over Zoom to me is the fact that Google meet can be seamlessly deployed in the browser with its full functionality. Unlike Zoom for which you need to download an extra application to use. This consequently makes workflow smooth when transitioning between something like emails and taking part in a meeting.
Read full review
Return on Investment
  • Amazon Chime has been an incredibly cost effective way to add video and conference line services (with screen sharing) to our day to day operations because we have an account for free for being Vonage customers.
  • A pro account only costs $15 a month, and you only need one pro account for a small office. If others in your organization need to join, all you need is a basic account to join. You need a pro account in order to launch and administer meetings.
Read full review
  • Negative: on each webinar someone from our team had to write manually the people that were participating and after that matching it with the registered people list. We wasted time. It could be easily resolved by adding the export list feature
  • Positive: Collaboration and internal meetings. Calendar integration helps us save time.
Read full review
ScreenShots