Amazon Chime vs. ezTalks

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Chime
Score 5.6 out of 10
N/A
Amazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.
$0
per minute
ezTalks
Score 9.0 out of 10
N/A
EZTalks is a high-defintion video conferencing platform that includes VoIP and whiteboard capabilities.
$13
per month
Pricing
Amazon ChimeezTalks
Editions & Modules
Business Calling - Inbound
$0.002216
per minute
Business Calling - Phone Numbers
$1
per number per month, US Only
Meetings - Pro
$3
*per user per day
Meetings - Basic
Free
Business Calling - Outbound
Country Dependent
per minute
Business Calling - Receive Text
Free
US Only
Business Calling - Send Text
Country Dependent
Standard
$13.00
per month
Pro
$39.00
per month
Business
$65.00
per month
Offerings
Pricing Offerings
Amazon ChimeezTalks
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*up to $15.00 per user per month
More Pricing Information
Community Pulse
Amazon ChimeezTalks
Features
Amazon ChimeezTalks
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Amazon Chime
10.0
Ratings
23% above category average
ezTalks
8.3
Ratings
4% above category average
High quality audio10.00 Ratings8.70 Ratings
High quality video10.00 Ratings8.70 Ratings
Low bandwidth requirements10.00 Ratings8.00 Ratings
Mobile support10.00 Ratings7.70 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Amazon Chime
9.2
Ratings
15% above category average
ezTalks
9.0
Ratings
13% above category average
Desktop sharing10.00 Ratings9.00 Ratings
Whiteboards8.30 Ratings9.00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Amazon Chime
9.7
Ratings
16% above category average
ezTalks
8.8
Ratings
6% above category average
Calendar integration10.00 Ratings9.00 Ratings
Meeting initiation10.00 Ratings8.30 Ratings
Integrates with social media8.30 Ratings8.50 Ratings
Record meetings / events10.00 Ratings9.00 Ratings
Slideshows10.00 Ratings9.00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Amazon Chime
10.0
Ratings
20% above category average
ezTalks
9.0
Ratings
10% above category average
Live chat10.00 Ratings9.30 Ratings
Audience polling10.00 Ratings9.00 Ratings
Q&A10.00 Ratings8.70 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Amazon Chime
10.0
Ratings
21% above category average
ezTalks
8.9
Ratings
9% above category average
User authentication10.00 Ratings9.00 Ratings
Participant roles & permissions10.00 Ratings9.00 Ratings
Confidential attendee list10.00 Ratings8.70 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Amazon Chime
10.0
Ratings
24% above category average
ezTalks
-
Ratings
Video conferencing10.00 Ratings00 Ratings
Audio conferencing10.00 Ratings00 Ratings
Video screen sharing10.00 Ratings00 Ratings
Instant messaging10.00 Ratings00 Ratings
Best Alternatives
Amazon ChimeezTalks
Small Businesses
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 7.1 out of 10
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 7.1 out of 10
Medium-sized Companies
JioMeet
JioMeet
Score 10.0 out of 10
JioMeet
JioMeet
Score 10.0 out of 10
Enterprises
Webex Meetings
Webex Meetings
Score 8.4 out of 10
Webex Meetings
Webex Meetings
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amazon ChimeezTalks
Likelihood to Recommend
10.0
(0 ratings)
9.0
(0 ratings)
Support Rating
8.8
(0 ratings)
-
(0 ratings)
User Testimonials
Amazon ChimeezTalks
Likelihood to Recommend
Great tool which can be used for collaborating and sharing screens. It helps in integrating with calendar effortlessly and send invitations for the meeting. Sometimes it takes time to load the application on your device and is not compatible with all browsers. It has different options of muting and sharing screen during presenting.
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ezTalks includes HD video conferencing and screen sharing, offers free audio conferencing, instant messaging, document sharing, remote application control, and a whiteboard for annotating presentations and images during meetings. It offers cloud-based conferencing services and on-site and in-room video conferencing solutions.It offers live meeting recording, it is also possible to share the video you have recorded. Finally, the feature I like the most is that I can share Powerpoint presentations, which makes meetings more interactive and interesting.
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Pros
  • Chat tools, video calls, on spot meeting invite[s] easy to create and use.
  • Ability to record any meeting and automatically downloads the meeting recording after ending the meeting.
  • UI is clean and easy to navigate around Amazon Chime.
  • Ability to invite outside guests easily using Amazon Chime without any issues.
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  • User Friendly.
  • File-sharing.
  • Multi-channel interaction.
  • Screen sharing and recording.
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Cons
  • I'd like to see more sentiment analysis around the conversation between the salesperson and the prospect. This would make great for coaching opportunities after the call to make our sales reps better.
  • In a few instances, members of our sales team had issues with sharing call recording links with their prospects. Our product team came to the conclusion it was coming from the Amazon Chime end.
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  • The free trial plan can be increased from 40 mins.
  • Free version doesn't allow to record the session
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Support Rating
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
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No answers on this topic
Alternatives Considered
Our reason for the selection of Amazon Chime was a client recommendation. In a comparison of other competitor's products, Amazon Chime provides similar functionality and features. From a pricing perspective, you may opt for pay-per-use pricing which could be confusing for some users. There are also basic and Pro subscription plans depending upon what you need. We did a free trial for 30 days and then procured a few accounts for internal and external use.
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It offers features to improve the call, like file-sharing, meeting preparation tools, multichannel communication, and communication management, which helps you get great service in online meetings without any problem. Technical support is really helpful; they'd resolve your queries in no time, unlike other tools. It also runs smoother than other tools which are mentioned above and give's you the best experience connecting to your fellow workers.
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Return on Investment
  • Amazon Chime has been an incredibly cost effective way to add video and conference line services (with screen sharing) to our day to day operations because we have an account for free for being Vonage customers.
  • A pro account only costs $15 a month, and you only need one pro account for a small office. If others in your organization need to join, all you need is a basic account to join. You need a pro account in order to launch and administer meetings.
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  • Made the discussion more effective in-terms of waiting for each member in conference room
  • Saves time
  • Grows Business, while connecting virtually to any clients
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ScreenShots