Bonterra Network for Good offers a nonprofit fundraising suite of applications, with donor management features like intelligent tracking of donor readiness and targeted messaging.
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Pricing
Blackbaud Altru
Bonterra Network for Good
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Blackbaud Altru
Bonterra Network for Good
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
$500
Additional Details
Altru’s pricing information is catalogued below, as supplied by the software provider or retrieved from publicly accessible pricing materials.
Altru is priced as an annual subscription. This includes hosting, unlimited users, access to unparalleled product support – everything you expect from a complete cloud solution.
Pricing is based on how many contacts are imported into the Donor Management System. All packages have unlimited users, unlimited campaigns, unlimited peer-to-peer pages, unlimited emails and communications, and optional events and auctions. All packages also include support and data migration.
Destinations with both membership/donations and admissions will benefit from Altru's capability to track revenue from all angles. As a pretty robust system, you'll find many ways to utilize Altru including through mailings and mailing lists, major donor moves management, merchandise, and online forms.
I used Network for the Good to run a fundraising event it was awesome. My organization is part of a larger regional non-profit dedicated to servicing those in our community who need a little help. By banding together under a larger regional organization, we can extend our impact through the utilization of Network for the Good across all associated organizations. It empowers smaller groups to have a larger impact on their community.
Instant sharing of data across departments. When a visitor's address is updated at the front desk, that information is available immediately to our development staff.
360 degree view of our visitors. We can see all of a visitor's activity -- when they're coming to the museum, what events they attend -- which gives us a better understanding of their needs.
Altru can be accessed from anywhere. If we hold an event off-site, we can still handle admissions/registrations so long as there is a network.
Altru Tech Support is awesome! They are very patient and, if they don't know the answer, they find out for you.
Custom querying features can be cumbersome to build and don't always give you the results you expect.
Online payments cannot always be re-designated, which can be difficult with high level donors and board members make pledge payments through an online form and then they cannot be re-designated to their pledge.
Multiple donor or membership programs can be difficult to manage.
Every organization you enter has to have a point of contact with their email address listed. The point of contact also has be entered separately as an individual. If you use “email all” to your donor list, the contact gets emailed twice. This seems like it would be easy to prevent in the system but it’s currently not possible.
Event ticketing is extremely limited unless you pay significantly more as an add-on. This should be included as a default feature.
Emails sent through the system can end up in spam filters. Given how much email gets sent through their system, they should find a way to overcome that.
We are still learning and rebuilding our nonprofit using this platform, so this year is a trial run to see how we can increase our network and our donations. So long as we are able to see a significant return on investment in terms of donations received through the platform, we will renew for next year.
BGF is an easy-to-use platform for entering, editing, and analyzing customer or donor data and giving. I would highly recommend it to any organization looking to improve its customer relationship management functionality. As a previous user of different CRM platforms with other non-profits, BGF has made tracking donor information and communicating with donors much easier.
In 5+ years we have never had an issue with it not working when we needed it to. It is very reliable and doesn't seem to have a lot of bugs or interruptions in service.
It is always fast for us and reports have a very quick upload time. We don't integrate it into other programs so I'm not 100% sure about that, but it always works when we use it and is very reliable. Even when we run Excel files for complete information on donors, it always works very fast.
They are always available and very knowledgable. Many times I am able to come up with a solution before they've finished troubleshooting just by having talked through it with them. I really appreciate the Chat feature to answer simple questions in a timely fashion. The training I received was top notch and very detailed.
Most of the time they are quick and friendly and help me resolve any issues. There have only been a couple of times that we couldn't find a resolution and I was just told that NFG didn't have that capability.
We only had one hiccup with the domain that was an issue on our end but NFG struggled to help us. It was finally resolved and we've been good ever since
Having used multiple databases to collect data from visitors across all of our points of contact, we found we had information, but no comparison between areas. It was possible to have a volunteer who made a donation, bought a membership, made purchases in the shop, and attended a workshop, but only visited the galleries 1x a year. The result was to have power users without knowing it. While each of the products we had used were fine in their own right, they lacked the ability to tell us what we most needed to know - how often we were used across all of our points of service. Altru gave us that.
Givebutter is not as user friendly, even though it is fairly easy to use. Bonterra Network for Good has many of the same options for running donor campaigns but goes beyond in data tracking and user friendliness. Bonterra Network for Good is extremely easy to learn. The only downside is the cost factor.
We originally used it only for philanthropy and now our Outreach team is using it for newsletters, our Advocacy uses it for volunteers and tracking, and our Volunteer Coordinator puts in volunteer hours and in-kind donations.
It has become very tedious to account for registrants in each session of a class or camp, because you have to "sell" them into each session in order to have an accurate class roster.
It is very easy to process payment and entry fees to our Museum and programs.
It is easy to retrieve accurate information and records of patrons.
