ALTO Exchange vs. TimeCamp

This is a good portal for accounting and even sales personel to use in their jobs if they are needing to access purchase orders from our customers

TimeCamp is comparable to all other time tracking apps. It predominantly depends on your specific use case and if the UX works for you if TimeCamp will be a good fit. Personally, I found the software not super intuitive and I think that was a big turn off.

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• Clean easy to navigate interface
• Excellent and accurate customer service
• Easy to get activated for both customer and vendor relations

• TimeCamp does what it is made to do and it does it very well. It allows multiple levels of billing rates and does a great job tracking.
• TImeCamp does take a little bit of time to set up, but that is no different than any other tool. The interface is easily understandable so the configuration goes pretty quickly.

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Independently Invited by TrustRadius

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• When submitting an invoice and error is generated the error is not too clear on how to fix the issue
• Ability to scan or upload PDF invoice to customer
• Email confirmation that invoice has been successfully submitted

• TimeCamp is a little bit expensive. It needs overall improvement in all tools. Moreover, the mobile version is not as useful as the web version of TimeCamp.
• Other than that, customer service needs more attention and requires more improvement.
• Also, I feel like that if there are more features of TimeCamp then it would be better.

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Independently Invited by TrustRadius

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I am giving support a rating of 8 but that is quite arbitrary. Honestly, we have never had the need to contact support for any reason. There has not been a situation where we became stuck and could not figure out how to work through it. Sign up was easy and billing is like clockwork so there has been no need to contact billing support. I think this is a testament to the ease of use of TimeCamp.

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Independently Invited by TrustRadius

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N/A this was setup by my customer for us to use

TimeCamp
is distinctive and virtuous because it provides a flexible payment system with
a free plan to make it even more attractive, it simply provides the essential
alternatives in our work processes, and the customer service team executes its
work very effectively and with a positive attitude positive.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Too early to tell just started using it

• TimeCamp sheets help teams be agile and efficient by avoiding administrative overhead.
• TimeCamp makes it easy to forecast project budgets and track how much time is spent on various activities.
• TimeCamp improves overall productivity by allocating resources to relevant activities.
• We use TimeCamp to work more efficiently on all elements of a project.
• TimeCamp can be used to track staff attendance and manage absences.
• TimeCamp's billing approach is simple and comprehensive for our clients.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info