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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Altitude

    Score8 out of 10
    N/AAltitude uCI is a configurable, modular unified communications, VoIP, and inbound or outbound contact center solution from Portuguese company Altitude Software.N/A

    CallHub

    Score8 out of 10
    Small Businesses (1-50 employees)
    CallHub is designed to integrate with an organization’s CRM. The solution helps users to reach the right people the right time with their virtual call center, voice and SMS broadcasting software. CallHub is available in over 200 countries. Key benefits include: Virtual Call Center Agents all over the country to talk to leads using the software. Agent accounts are free because CallHub charges only for the calls made. Agents can make calls from a browser, phone, SIP…N/A
    Pricing
    AltitudeCallHub
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AltitudeCallHub
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsCallHub does not charge per seat, but only for the calls and SMSs. Credits can be purchased and used as required.
    More Pricing Information
    Features
    AltitudeCallHub
    Contact Center Software
    Comparison of Contact Center Software features of Altitude uCI and CallHub
    Feature
    Altitude uCI
    9.7
    1 Ratings
    16% above category average
    CallHub
    8.4
    1 Ratings
    1% above category average
    Agent dashboard9.01 Ratings8.01 Ratings
    Validate callers10.01 Ratings8.01 Ratings
    Outbound response10.01 Ratings9.01 Ratings
    Call forwarding10.01 Ratings8.01 Ratings
    Click-to-call (CTC)9.01 Ratings8.01 Ratings
    Warm transfer10.01 Ratings8.01 Ratings
    Predictive dialing10.01 Ratings9.01 Ratings
    Interactive voice response10.01 Ratings9.01 Ratings
    REST APIs9.01 Ratings8.01 Ratings
    Call scripts10.01 Ratings9.01 Ratings
    Call tracking10.01 Ratings9.01 Ratings
    Multichannel integration10.01 Ratings8.01 Ratings
    CRM software integration9.01 Ratings8.01 Ratings
    Workforce Optimization (WFO)
    Comparison of Workforce Optimization (WFO) features of Altitude uCI and CallHub
    Feature
    Altitude uCI
    9.6
    1 Ratings
    16% above category average
    CallHub
    8.4
    1 Ratings
    2% above category average
    Inbound call routing10.01 Ratings9.01 Ratings
    Omnichannel inbound routing10.01 Ratings8.01 Ratings
    Recording10.01 Ratings8.01 Ratings
    Quality management9.01 Ratings8.01 Ratings
    Call analytics8.01 Ratings9.01 Ratings
    Historical reporting10.01 Ratings8.01 Ratings
    Live reporting10.01 Ratings8.01 Ratings
    Customer surveys00 Ratings9.01 Ratings
    Customer interaction analytics00 Ratings9.01 Ratings
    User Ratings
    AltitudeCallHub
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    AltitudeCallHub
    Likelihood to Recommend
    Altitude Software
    No answers on this topic
    CallHub
    It is a simple process: Go to the campaign tab and click on the campaign you are joining, and here, review the questions and suggested script to guide your conversation, remembering, of course, that the most important thing is to be yourself through this software and the window that will mark the progress so join the campaign at this point do not hang up now you are controlling the communication through this software you can leave the campaign and fill with a smile the answers you get from users.
    Incentivized
    Read full review
    Pros
    Altitude Software
    No answers on this topic
    CallHub
    • All you'll require is your login credentials.
    • You have been given a username for two complementary programs that we use: one is for limited access to remote sales services and call services.
    • Callhub has been limited to protect privacy.
    Incentivized
    Read full review
    Cons
    Altitude Software
    No answers on this topic
    CallHub
    • Using new software is frustrating at first, but worth the effort.
    • It's a little weird at first, but it saves you time and the frustration of dialing the wrong number.
    • If it doesn't sometimes work, simply press the update button until you see the phone number you want to answer.
    Incentivized
    Read full review
    Alternatives Considered
    Altitude Software
    No answers on this topic
    CallHub
    No answers on this topic
    Return on Investment
    Altitude Software
    No answers on this topic
    CallHub
    • For all calls, you must complete at least the first question you are asked in the survey so that we know what type of connection.
    • You can leave a voice message, and a pre-recorded message will play on your answering machine or service when the call is saved.
    • If you get a signal compromised or problem you can hang up once you are in the software which makes it quick and easy.
    Incentivized
    Read full review
    ScreenShots

    CallHub Screenshots

    Screenshot of Agent interface to make calls and fill in survey questionsScreenshot of Configurable agent dial in methodsScreenshot of Call monitoringScreenshot of Voice broadcast campaign with analyticsScreenshot of SMS Sign up campaignScreenshot of Power dialer