Altera Care Director vs. athenaClinicals

athenaClinicals is well suited from a single physician office to an enterprise healthcare system. The only specialty that they cannot cover is oncology that includes chemotherapy infusions (the dosing is very complicated and requires a specific oncology system).

Incentivized

• Athena is able to create a medication list from the patient's pharmacy purchase history. This aides in compiling a comprehensive list quickly, especially when the patients do not know what meds they are on. The downside to this module is that every time that you add a medication that is not on the list, it turns it into an order that the provider needs to sign. There are many times that you need to make an addition, that the provider does not want to sign as an order.
• The patient history module is easy to configure to meet the needs of the organization.

Incentivized

• The cost is very high compared to other programs.
• Some people find the program difficult to learn.
• The billing software requires more work than is described when they are trying to sell you the program.
• The sales staff that we dealt with had the vibe of car salesmen. At times very pushy and the room for negotiation grew at each interaction. The high cost first quoted is very negotiable but they "up charge" for many things.

Incentivized

Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.

Incentivized

They are always there. Friendly and organized.

Greenway was absolutely horrible. Not intuitive, no right-click functionality, poor integration, and flexibility. athenaClinicals surpasses it in every aspect.

WoundExpert was well suited to wound healing and hyperbaric medical practices. If athenaClinicals had the right forms and ability to accommodate wound care and HBO workflows, it would be a good competitor.

Incentivized