ALog EVA vs. SolarWinds Papertrail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ALog EVA
Score 9.0 out of 10
N/A
N/A
$49,250
per month
SolarWinds Papertrail
Score 8.9 out of 10
N/A
Austin based SolarWinds acquired log management tool Papertrail in April, 2015.N/A
Pricing
ALog EVASolarWinds Papertrail
Editions & Modules
Basic
$49,250
per month
No answers on this topic
Offerings
Pricing Offerings
ALog EVASolarWinds Papertrail
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ALog EVASolarWinds Papertrail
User Ratings
ALog EVASolarWinds Papertrail
Likelihood to Recommend
-
(0 ratings)
8.6
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(0 ratings)
Usability
-
(0 ratings)
9.1
(0 ratings)
Support Rating
-
(0 ratings)
9.1
(0 ratings)
User Testimonials
ALog EVASolarWinds Papertrail
Likelihood to Recommend
No answers on this topic
SolarWinds Papertrail is great if you have multiple separate applications and you want to be able to view and search all the logs in one place. It also works well for alerts based on certain keywords in log entries (for example, ERROR, WARN, etc.) Since only the first four weeks of logs are searchable in Papertrail, it may not work well for use-cases where much older log entries need to remain searchable.
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Pros
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  • Collects logs from many sources in real time.
  • Makes it really easy to filter logs to dig into the logs of many services working simultaneously.
  • Alerts triggered on certain search matches.
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Cons
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  • The CLI was a bit clunky and required some Linux-y thought to get right (obviously more designed with scripting in mind)
  • Tracking logs in real time (think something like `tail`) wasn't wildly intuitive
  • Accessing/searching archives required a lot of CLI-style pulling/extracting/reg-exing
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Likelihood to Renew
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We are definitely going to continue using Papertrail. It's been a lifesaver.
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Usability
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It's extremely easy to use. I and new colleagues have never had any issues configuring this tool or setting it up, it works almost out of the box with very simple instructions to follow to configure it to our own environment. I would highly recommend it on that ability alone.
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Support Rating
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I honestly have never had the need to use the support team, as we have not run into any issues so far. If we did however, judging from how the tool itself works, I don't doubt that the team would provide excellent support for any issues that we may possibly run into.
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Alternatives Considered
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I selected SolarWinds Papertrail because it was cheap and already provided precisely the integration surface required by the Heroku stack. It probably provided the least number of 'useful' features (out of the bunch) due to the nature of my logs and the post-mortem updates that were required to make them usable.
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Return on Investment
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  • We are alarmed properly so it makes it easy for us to monitor the server.
  • Very easy to debug our apps when something's gone wrong (bug) in the production server.
  • Noticed whenever any third party scan was going on our server.
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ScreenShots

SolarWinds Papertrail Screenshots

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