Ally Financial headquartered in Detroit offers online banking, via full service auto finance operations, and boasts a complementary auto-focused insurance business, a growing wealth management and brokerage platform, and a trusted corporate finance business offering capital for equity sponsors and middle-market companies.
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Chime
Score 1.8 out of 10
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Chime is an online banking solution from the company of the same name in San Francisco, allowing users to track account balances, daily transactions, and savings from anywhere with the Chime mobile app, and get daily balance notifications and instant transaction alerts any time for use of the included Chime Visa Debit Card.
Ally perfectly meets our needs for OKR management. My team uses it to ensure that we are making progress on our quarterly objectives and regularly check in—at minimum, once a week but often more frequently. The only misuses at my company are due to user error, notably when people incorrectly use it for task management rather than measurable goals.
I feel a 9 grade is appropriate as we were very satisfied with the product however there is always room for improvement. It was also encouraging knowing that when we did have minor issues with logging in on several occasions, the support staff was able to help rectify the problem very quickly. Thank you for this opportunity to present our feedback.
Visualizing the hierarchy and relationship between objectives and key results. The nesting and double alignment functionality are especially helpful, as they can't easily be expressed on, say, a simple worksheet or Confluence page.
Reminding the team to make regular check-ins. What gets measured gets done. This prevents the common pitfall of setting goals and not revisiting them until the end of a project (when it is too late).
Integration with external sources for automated check-ins. Why do this manually when it can happen behind the scenes?
When my money was stolen from my account I was told there would be an investigation between 15-45 days. They didn't investigate at all. The next day I was denied my claim after being robbed for $850.
Ally and Sigma are very different tools. However, they are both integral to my team's daily work and success. One of their common strengths is the responsiveness of their support team. I always feel that my questions are being answered in a clear and informed way. Another shared strength is the knowledge bases that these tools have built out, which is very helpful for onboarding and answering questions self-serve.
First of all, Chime Online Banking is really the best option for new users. The User Interface and User Experience of the Chime app are really great. There are comparatively faster money transactions with Chime Online Banking and it has no fees at all. It is more reliable. It also allows you to lock your card if it is stolen or lost which is a great feature. At last, it is more rewarding than other online banking services with a great team of customer grievances.
