Allego Revenue Enablement Platform vs. Dooly.AI

You get out of Allego what you put into a Allego. We are a two-person training team with other job responsibilities. Allego requires a driver of content as content will not just create itself nor will people be apt to just film a video themselves. As easy as the software is to use it requires manual planning and execution to ensure consistent content. If you have a good content calendar and planned and hold subject matter experts accountable as well as Sales Management, you will have a robust platform where all users benefit.

Incentivized

It is best suited whereby individuals are required to take down notes as a part of their job, especially in client-facing roles (Sales, etc) as I found that some of my friends who are not in client-facing roles do not take down notes as much as compared to me. (Eg. Developers, Marketers, etc). I found that Dooly.Al could be extremely useful if it is integrated with call solutions, whereby we can take down notes while on a call with a prospect.

Incentivized

• Allows us to quickly and easily capture and share information with sales teams who are on the go
• Provides an archive of content where users can go back and review and can be used for ongoing training
• The customer success team is very helpful in supporting our initiatives and giving us best practices

Incentivized

• Dooly saves me a ton of time when I need to update Salesforce records
• I can easily log calls and interactions with customers directly from Dooly
• The Gcal integration allows me to start a new Dooly note from a customer call directly from the calendar event

Incentivized

• We have yet to discover something about the system we don't like.
• If hard-pressed to find a flaw, it would be that whomever authors content, the content is tied to that individual; however, Allego has the capability to "reassign" content to a different author when needed.

• A newly created field isn't synced over into Dooly right away. Would love to see a "Sync fields" button to manually force a refresh

Incentivized

We love Allego and the various wasy we can use it. It has been a game changer for our team in helping them stand out from the competition.

Incentivized

Whenever we run into questions or issues, no matter how small or large, the team is quick to respond and assist us through any challenges we have

I was not personally involved in the purchase of Allego, but came to the organization shortly after. I would say that Allego stacks up to both Gong and Litmos pretty well with a few differences. Gong is a little more robust when it comes to the functionality of call intelligence and coaching and has a little more to offer when it comes to syncing up to Salesforce. But doesn't have the content storage or LMS capability. Litmos has the badging capability that Allego does not, but it didn't have the CI and content storage like Allego does

Incentivized

Salesforce IQ is the only system that I have used in the past, it was so slow, such a terrible product that Dooly just works. I think that's just the thing here, Dooly isn't hard, it's not complicated, it just does what it is supposed to do! Take notes easily, outline opportunities and next steps. This shouldn't be a problem, but it is with SFDC, since its so damn slow.

Incentivized

• We use it as a CRM for our customer interactions. This tool allows us to manage our customers efficiently.
• We call through the software, and calls are automatically captured along with the call records and captured as tasks completed.
• We use call coaching from the recorded calls to enable our team to improve further.
• Data upload of the past customer records are very cumbersome.
• UI is not in the same level as the market leaders like Salesforce etc,

Incentivized

• Incredible time savings! I easily save at least an hour a week by using Dooly.
• We have more information on accounts and opportunities as we transition accounts to new teammates, so this saves time and ultimately helps us make more money.

Incentivized