Alipay vs. Google Pay

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Alipay
Score 1.0 out of 10
N/A
Alipay helps users connect with customers across the world with an e-Wallet payment solutions, Alipay provides payment collection and boasts a convenient customer experience. Alipay offers a variety of digital payment methods so payments from customers all around the world can be accepted, online, in-store, or via mobile payment solutions for smart vending machines and kiosks.N/A
Google Pay
Score 5.8 out of 10
N/A
Google Pay (including Google Pay Send, formerly Google Wallet) is a payment processing solution from Google.N/A
Pricing
AlipayGoogle Pay
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
AlipayGoogle Pay
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AlipayGoogle Pay
User Ratings
AlipayGoogle Pay
Likelihood to Recommend
-
(0 ratings)
2.0
(0 ratings)
Usability
-
(0 ratings)
1.0
(0 ratings)
Support Rating
-
(0 ratings)
6.9
(0 ratings)
User Testimonials
AlipayGoogle Pay
Likelihood to Recommend
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The most fitting scenarios for use of Google Pay generally include times in which people go out to eat or grab coffee or drinks. Other times are for planned parties where one person needs to put down a credit card to pay vendors, buy products/food/etc, and needs to be reimbursed by others who may not have cash/are not in the same office space as the payor/and other similar circumstances
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Pros
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  • They provide good rewards like cash back offers and gift vouchers.
  • Easy to pay by scanning the QR code.
  • Help us to find best recharges for our mobile.
  • Easy to pay electricity bill.
  • Will notify us if our validity expires on recharges.
  • Self money transfer, we can transfer money to other account if both the accounts are linked with Google Pay.
  • We can check balance by enter the UPI Pin.
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Cons
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  • Google Wallet had a few glitches I was unhappy with, but Google Pay seems to have corrected them. Who knows if the changes were related to the name change or if they just happened to coincide with the timing for the most part, but either way I really don't have any big complaints.
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Usability
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I feel that this system not safe. Google keep charging my credit card but they say they cannot trace the payment because there is no transaction record! I cannot stop the payment.
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Support Rating
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I have had no direct experience with the Customer Support team for google pay. I never faced any issues or problems. I heard from other friends and colleagues that the customer service is great. This method of payment is now more and more being used as it is more secure and also at the same time fast and easy.
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Alternatives Considered
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I was not a part of the discussion to implement Google Pay into our store, but I am definitely an advocate. Amazon Pay was used sparingly but still a helpful option; I believe that Google Pay is more widespread and simpler to use. I would be interested to see how payment disputes are handled between these different payment platforms; so far, we have only had to handle disputes through PayPal, which can be complicated but have typically been resolved quickly.
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Return on Investment
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  • Google Pay (formerly known as Google Wallet) organizes spending and makes recommendations--all around grouped conversations
  • Improves risk mitigation and ensures safety and account health of our vendors
  • Increased efficiency and pushes payments through at a faster rate
  • Provides work-life balance when fiscal deadlines slowly approach
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ScreenShots