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AlertOps vs. Everbridge IT Alerting

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AlertOps

    Score8 out of 10
    N/AAlertOps, headquartered in Bloomingdale, offers their IT alert system for IT incident management.N/A

    Everbridge IT Alerting

    Score8 out of 10
    N/AEverbridge's IT Alerting system is an IT alert and incidment management system allowing deployment of a predefined business process to alert personnel and create the necessary bridging and orchestration to address the threat.N/A
    Pricing
    AlertOpsEverbridge IT Alerting
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AlertOpsEverbridge IT Alerting
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    AlertOpsEverbridge IT Alerting
    Likelihood to Recommend
    8.0
    (2 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    AlertOpsEverbridge IT Alerting
    Likelihood to Recommend
    AlertOps
    AlertOps is best suited for service delivery companies, as it tracks the whole process and create alerts if any ambiguity is there giving the time to respected personnel to resolve and manage the same issue to ensure the smooth processing. It even escalate alerts to different teams creating s consistent coordination between teams and saves a lot of time.
    Incentivized
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    Everbridge
    Targeting people (or their SIM cards to be specific) in a specific area and warning them about a hazard in their neighbourhood is the intended use, and it executes that perfectly. In addition we have implemented the traveller alert where we can send messages to all Icelandic SIM cards present inside another Country (another Country code), and send them messages about f.ex. terrorist attack and provide guidelines about where they shoud seek assistance if needed. A slight minus here is that you can only address entire countries, where it might be useful to have next level of area codes.
    Incentivized
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    Pros
    AlertOps
    • Manage and Resolve IT incidents
    • Schedules call and escalation to professionals with respect to incidents
    • Save times by recognizing and resolving the issues
    Incentivized
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    Everbridge
    No answers on this topic
    Cons
    AlertOps
    • Notifications alert can be a little late at times
    • User Interface can be quite confusing to new users
    • Some alerts are generated unnecessarily.
    Incentivized
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    Everbridge
    No answers on this topic
    Usability
    AlertOps
    No answers on this topic
    Everbridge
    I would really like to have easier reporting. What warnings were issued, when, and received by how many, by operator or area etc..
    Incentivized
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    Support Rating
    AlertOps
    No answers on this topic
    Everbridge
    The support team has been very supportive, but there is only so much they can do, and of course sometimes things take a bit too long for my impatience.
    Incentivized
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    Alternatives Considered
    AlertOps
    Although all the other products are also great but AlertOps has same and infact some better functionalities at less and better prices than other tools. AlertOps also offers free trail version which allows the users to take the demo and have a better understanding of the product which is not available in most of the other products available out there.
    Incentivized
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    Everbridge
    I have reviewed quite a few at conferences, but none to the depth of installation and use.
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    Return on Investment
    AlertOps
    • Positive as it saves a lot of time
    • Positive as issues are resolved and managed on time
    • Positive as it is not that expensive
    • Positive as integration to any third party tool is well suited
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    Everbridge
    • The government has the duty to equip itself with a mechanism to warn its people. It has allocated that duty to us, and we have chosen Everbridge to provide us the tool for that duty. It is very well suited to fulfill that role.
    Incentivized
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    ScreenShots