AlertMedia headquartered in Austin offers their eponymous platform as a multi-channel emergency notification system, providing an intuitive mass communication solution, which may also be used to provide two-way communications, shipping alerts, or other related functions.
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RedFlag
Score 10.0 out of 10
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RedFlag is presented as an easy to use multi-channel emergency mass notification system that allows users to deliver real time alerts and critical information to groups of any size. The emergency mass notification system can be used by small businesses up to enterprise corporations to gain visibility into events happening in the field, efficiently coordinate resources, and make data-based decisions.
AlertMedia is absolutely critical for any type of emergency or weather-related situation where immediate notification is required. It is also valuable as a secondary collaboration source for management discussion and decisions. Finally, it is well suited for business continuity scenarios where typical communications platforms are unavailable.
RedFlag is extremely helpful in all sorts of emergencies. Whether it's a fire, natural disaster, inclement weather, active shooter, or even a cyber attack, this tool can be used for emergency notifications during all these situations. It can also be used for internal communication. You can send out notifications based on location through geotargeting, message groups together, or have one-on-one communication too. It's a great tool for making business decisions as well. You can use its polling feature for the same.
The options for Threat Intelligence management through notifications could be a little better, including options to forward a link to a TI alert (not requiring login) to those in a TI affected area.
Some improvement in sorting options, although current options are useful.
Better integration with digital signage and other display platforms by providing an option for shortened messaging specifically for these devices as an option in the new notification screen.
Integration with pagers for communication. It’s not a big concern as only a few employees have requested for it. However, it’d help if RedFlag can implement that as well. I’m pretty sure they’ll; they keep coming up with updates regularly.
Support from AlertMedia has been ongoing and very accessible. Staff are consistently available and quick to respond. And I was developing an organization-wide training for this system, I called and spoke with a recruiter/trainer who emailed several training slides and helpful tips that I was able to convert into an online training.
The support team for RedFlag is amazing. They are always there to address my needs and my dedicated account person is always working to help me. I think this is a differentiator for the company.
AlertMedia was very customer focused. Truly felt like was a very valued customer and willing to "prove out" their systems prior to full commitment to purchase. Willing to go "above and beyond" to show their product. The customer support is truly best in class
I found the team at RedFlag to be much more responsive and the features were more in line with what I needed. I also found the pricing to be much more in-line with my budget. It was the right solution for me.
Positive as it has helped us reduce our emergency response time drastically. It’s also streamlined our internal communication and we’ve been able to reduce communication gaps to a great extent.
Increased productivity due to ease of communication and quick decision making.
