Alert Logic Managed Detection and Response vs. Sophos Intercept X

If you have a web platform or any other exposed system, it's important to have an IDS in place. This can be difficult to do right, and if you're a smaller business, you can't have a team dedicated to managing security. Alert Logic takes that burden, makes sure it's working right, and allows your team to focus on your product. With that in mind, it's not a silver bullet, and I took off one point ONLY because I think it would be harder to justify in a large enterprise with a security team already in place. Maybe there's another product out there that'll solve that use case, but Alert Logic was perfect for our needs.

Incentivized

Sophos Intercept-X is well suited for any environment big or small. There is even a home version that is free that I highly recommend for anyone at home. If you are looking for endpoint protection that is centrally managed, catches everything, and has many features this is the product for you.

Incentivized

• The cloud managed service; the cost benefit and 24x7 monitoring
• The Alert system went from possibly 24 hours to 1 hour
• The benefit of nothing having to write our own queries

Incentivized

• Sophos is a little too good at DLP. But it is indeed very good at not allowing our data to leave our endpoints without strict adherence to policy.
• Sophos is very good at protecting endpoints against viruses and other malware.
• Sopho is really good at informing us of what is happening on our endpoints. OOTB reporting is way better than expected.

Incentivized

• Overall the product and service works well and addresses all our key requirements so we have no real negatives to share.

Incentivized

• The migration from on-prem sophos to cloud sophos, could have been a little more seamless
• Would love to get more insight on what was blocked or flagged and what it was trying to do
• Better and more granular feature management from group policies

Incentivized

We have gotten a great product for the price. Easy to maintain and set up on new devices. Support is great and easy to work with and understand.

Incentivized

The usability has never been a problem. Sophos Intercept X is a program you can install and let protect your company without much intervention. Apart from a few policies, Sophos will keep you protected better than most any product on the market. Sophos Intercept X works quite well when you are looking to "tighten your grip" on user's access to websites, programs, and add-ons.

Most of the support reps are fantastic. There have been a few though that have had to be escalated via Account Manager when they haven't followed up but this is a rare instance, and often followed up by the Support Manager for APAC.

Incentivized

Best thing was the help pushing out via group policy and was able to get instructions for that on sophos site

Incentivized

I've found Barkly to be much better than these products at protecting my systems. It does not require the horsepower that these do to run. It uses systems resources well. It protects well. It alerts and updates well. This is a good AV system to have on your endpoints and is a sound financial investment if you are looking to protect your assets from virus/malware/ransomware.

Incentivized

I don't feel it's fair to compare Sophos Intercept X with the versions of Symantec and AVG that I have used in the past - as that was such a long time ago. I'm sure those other companies have released far more features than I used all those years ago

Incentivized

• It is pretty complicated to understand for beginner levels when you start to use it.
• The product is really secure and reliable for any organization.
• Best side of this software is that it is not like other security programs. Unlike them, this software is stronger and has 24/7 security.

Incentivized

• Before we had Intercept X, we had several infections of ransomware. Since that time it has stopped at least 10 attempts, saving us thousands of man-hours and hundreds of thousands of dollars.
• By decreasing the time needed for malware remediation, it has saved us the cost of .25 FTE in the IT department.
• Initial setup was cumbersome and cost us .1 FTE in additional costs the first year.

Incentivized