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Alert Logic Managed Detection and Response vs. IBM Security QRadar EDR

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Alert Logic

    Score9 out of 10
    N/AAlert Logic delivers managed detection and response (MDR) with comprehensive coverage for public clouds, SaaS, on-premises, and hybrid environments. Alert Logic is a HelpSystems brand since the 2022 acquisition announced in March.N/A

    IBM Security QRadar EDR

    Score7.4 out of 10
    N/AIBM Security QRadar EDR (formerly ReaQta) combines automation and dashboards to minimize analyst workloads, detect anomalous endpoint behavior and remediate threats in near real time. With visibility across endpoints, it combines expected features, like MITRE ATT&CK mapping and attack visualizations, with dual-engine AI and automation. For teams that need extended support, managed detection and response (MDR) services offers 24/7 monitoring and response to help keep users…N/A
    Pricing
    Alert LogicIBM Security QRadar EDR
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Alert LogicIBM Security QRadar EDR
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    Alert LogicIBM Security QRadar EDR
    Considered Both Products
    Fortra
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    9 Answers
    Delivers good value for the price
    No answers on this topic
    83%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    8 Answers
    Features
    Alert LogicIBM Security QRadar EDR
    Endpoint Security
    Comparison of Endpoint Security features of Alert Logic Managed Detection and Response and IBM Security QRadar EDR
    Feature
    Alert Logic Managed Detection and Response
    -
    Ratings
    IBM Security QRadar EDR
    7.9
    9 Ratings
    8% below category average
    Anti-Exploit Technology00 Ratings8.08 Ratings
    Endpoint Detection and Response (EDR)00 Ratings8.39 Ratings
    Centralized Management00 Ratings7.99 Ratings
    Hybrid Deployment Support00 Ratings7.38 Ratings
    Infection Remediation00 Ratings7.99 Ratings
    Malware Detection00 Ratings7.99 Ratings
    Best Alternatives
    Alert LogicIBM Security QRadar EDR
    Small Businesses
    No answers on this topic
    Acronis Cyber Protect Cloud
    Score9.1 out of 10
    Medium-sized Companies
    No answers on this topic
    Watchguard Endpoint Security
    Score8.8 out of 10
    Enterprises
    No answers on this topic
    ESET PROTECT
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Alert LogicIBM Security QRadar EDR
    Likelihood to Recommend
    8.7
    (7 ratings)
    8.2
    (9 ratings)
    User Testimonials
    Alert LogicIBM Security QRadar EDR
    Likelihood to Recommend
    Fortra
    This is pretty good AV product - lightweight, easy to install, and easy on system resources. It will take some getting used to on the end user side, it doesn't scan in a traditional way, and it does not have a taskbar icon so it hard to know if it's working or installed. My only complaint would be the false positives which I know every AV system has, but the problem with Barkly is that it alerts the users with a message (which they freak out about) and it alerts IT with an email. Again, not a major issue, but it can be annoying until it is overridden. The override process is super easy though, so its again, not a big deal.
    Incentivized
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    IBM
    IBM Security QRadaar EDR provides all the security features at one place with a reasonable price. Though for smaller organizations, the price may be quite high. Plus since it can detect threats and malwares in real time, every business should try them out.
    Incentivized
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    Pros
    Fortra
    • Customer Service. Usually, I'd put the technical details up front, and they're good with that too. But the service from pre-sales all the way through onboarding and continued account management is top tier. Our onboarding schedule got messed up, partly because of us, but that was rather minor. I always get prompt replies to any tickets, and they've even reached out to discuss my feature requests. When it comes to security, it's critical to have a responsive team, and they've got it.
    • Detection seems good. It's hard to quantify exactly, but it seems that they always detect the bad actors. And when we get an alert, they include a bunch of details so we know what kind of scan they're trying to do, how far they got, etc. You can't prevent everyone from doing a scan on your IP, but it gives you a really good idea of where your soft spots might be. And if you're getting those low-level alerts, it's a reminder that it's there and working if you have a major event too.
    • Very easy setup. This goes back to their customer support to some extent, as they walk you through all the steps required. But it's also about their technical solution, it's not so overly complex that it's fragile, nor does it take a great deal of time to deploy. And it's been zero effort to maintain since then.
    Incentivized
    Read full review
    IBM
    • Detect known and unknown endpoint security threats
    • Remediate these threats near real time
    • Automation in threat detection
    • Threat attack attack visualization storyboards
    • Alert management authomation
    Incentivized
    Read full review
    Cons
    Fortra
    • The interface is a little lacking from a search perspective but its not really meant for us to have to do the work
    Incentivized
    Read full review
    IBM
    • use AI to review previous false negatives that contributed wrongly in the AI suggestion on the follow alerts
    • easily run a script based on values from an hash, ips, path inside the boxes on the behavioral tree
    • apply the remediation to a range of endpoint instead to only the endpoint of the current alert
    • use ajax for example to update the alert page automatically while actions are happening
    • for api have profiles that allow only get actions, or just post on some actions
    • create users in bulk
    Incentivized
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    Alternatives Considered
    Fortra
    I was using Alert Logic Insight for myself to improve my skills and ability to it. My organization was not happy using our previous website security program so I recommended for them to use this software. It has been more than 1 year and still, they are using this program without having any problem so far.
    Incentivized
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    IBM
    Bitdefender GravityZone combines multiple security services into a single platform to reduce the cost of building a trusted environment for endpoints. bit the IBM provides a vast support and always there to guide when in need With the majority of our users working in hybrid mode we needed a strong security control that could provide top-class protection with the minimum amount of False Positives (and, of course, of True Positives).
    Incentivized
    Read full review
    Return on Investment
    Fortra
    • Return on Investment is measured in how protected our reputation is and Alert Logic contributes to this is a large way.
    • Alert Logic provides excellent information security assurance to the business and allows us to feel more proactive.
    Incentivized
    Read full review
    IBM
    • NOCs and SOCs heavily use IBM Security QRadar EDR and IBM Security QRadar EDR reduced labor costs to identify endpoint security threats and the treat remediation
    • IBM Security QRadar EDR offers a consistent approach to endpoint threat identification and resolution, reduces enterprise security operations support costs
    • In general, IBM Security QRadar EDR enhances enterprise security posture
    Incentivized
    Read full review
    ScreenShots

    IBM Security QRadar EDR Screenshots

    Screenshot of Behavioral tree: 
A behavioral tree provides full alert and attack visibility.Screenshot of Behavioral tree storyline: 
A visual storyline is automatically created as an attack unfolds, including mapping to MITRE ATT&CK, for full visibility.Screenshot of Cyber Assistant alerts: 
The Cyber Assistant, an AI-powered alert management system, can autonomously handle alerts, reducing analysts’ workloads.Screenshot of Cyber Assistant recommends:
The Cyber Assistant learns from analyst decisions, then retains the intellectual capital and learned behaviors to make recommendations and help reduce false positives.Screenshot of Custom detection strategies: 
Detection Strategy (DeStra) scripting allows users to build custom detection strategies — beyond preconfigured models — to address compliance or company-specific requirements without the need to reboot the endpoint.