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Alert Logic Managed Detection and Response vs. IBM Security QRadar SIEM

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Alert Logic

    Score9 out of 10
    N/AAlert Logic delivers managed detection and response (MDR) with comprehensive coverage for public clouds, SaaS, on-premises, and hybrid environments. Alert Logic is a HelpSystems brand since the 2022 acquisition announced in March.N/A

    IBM Security QRadar SIEM

    Score9 out of 10
    N/AIBM Security QRadar is security information and event management (SIEM) Software.N/A
    Pricing
    Alert LogicIBM Security QRadar SIEM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Alert LogicIBM Security QRadar SIEM
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Alert LogicIBM Security QRadar SIEM
    Considered Both Products
    Fortra
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    92%
    Would buy again
    67 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    61 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    70 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    86%
    Lived up to sales and marketing promises
    38 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    59 Answers
    Features
    Alert LogicIBM Security QRadar SIEM
    Security Information and Event Management (SIEM)
    Comparison of Security Information and Event Management (SIEM) features of Alert Logic Managed Detection and Response and IBM Security QRadar SIEM
    Feature
    Alert Logic Managed Detection and Response
    -
    Ratings
    IBM Security QRadar SIEM
    8.5
    69 Ratings
    10% above category average
    Centralized event and log data collection00 Ratings9.927 Ratings
    Correlation00 Ratings8.669 Ratings
    Event and log normalization/management00 Ratings9.527 Ratings
    Deployment flexibility00 Ratings7.827 Ratings
    Integration with Identity and Access Management Tools00 Ratings8.965 Ratings
    Custom dashboards and workspaces00 Ratings7.569 Ratings
    Host and network-based intrusion detection00 Ratings9.725 Ratings
    Data integration/API management00 Ratings9.07 Ratings
    Behavioral analytics and baselining00 Ratings7.648 Ratings
    Rules-based and algorithmic detection thresholds00 Ratings8.049 Ratings
    Response orchestration and automation00 Ratings7.75 Ratings
    Reporting and compliance management00 Ratings7.947 Ratings
    Incident indexing/searching00 Ratings8.97 Ratings
    Best Alternatives
    Alert LogicIBM Security QRadar SIEM
    Small Businesses
    No answers on this topic
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    Medium-sized Companies
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    Trellix Enterprise Security Manager
    Score8.6 out of 10
    Enterprises
    No answers on this topic
    SolarWinds Security Event Manager (SEM)
    Score8 out of 10
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    User Ratings
    Alert LogicIBM Security QRadar SIEM
    Likelihood to Recommend
    8.7
    (7 ratings)
    8.4
    (89 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.3
    (4 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.1
    (62 ratings)
    Ease of integration
    -
    (0 ratings)
    8.1
    (58 ratings)
    User Testimonials
    Alert LogicIBM Security QRadar SIEM
    Likelihood to Recommend
    Fortra
    This is pretty good AV product - lightweight, easy to install, and easy on system resources. It will take some getting used to on the end user side, it doesn't scan in a traditional way, and it does not have a taskbar icon so it hard to know if it's working or installed. My only complaint would be the false positives which I know every AV system has, but the problem with Barkly is that it alerts the users with a message (which they freak out about) and it alerts IT with an email. Again, not a major issue, but it can be annoying until it is overridden. The override process is super easy though, so its again, not a big deal.
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    IBM
    I would only recommend IBM Security QRadar SIEM in a few situations. For one, it's very easy to setup and use if all your log sources are generic from known vendors. It's also significantly cheaper than Splunk, which is nice if you're trying to save money or be more efficient. I would not recommend IBM Security QRadar SIEM for environments with a lot of custom logs and complicated detection requirements.
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    Pros
    Fortra
    • Customer Service. Usually, I'd put the technical details up front, and they're good with that too. But the service from pre-sales all the way through onboarding and continued account management is top tier. Our onboarding schedule got messed up, partly because of us, but that was rather minor. I always get prompt replies to any tickets, and they've even reached out to discuss my feature requests. When it comes to security, it's critical to have a responsive team, and they've got it.
    • Detection seems good. It's hard to quantify exactly, but it seems that they always detect the bad actors. And when we get an alert, they include a bunch of details so we know what kind of scan they're trying to do, how far they got, etc. You can't prevent everyone from doing a scan on your IP, but it gives you a really good idea of where your soft spots might be. And if you're getting those low-level alerts, it's a reminder that it's there and working if you have a major event too.
    • Very easy setup. This goes back to their customer support to some extent, as they walk you through all the steps required. But it's also about their technical solution, it's not so overly complex that it's fragile, nor does it take a great deal of time to deploy. And it's been zero effort to maintain since then.
    Incentivized
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    IBM
    • Enables identification and prioritization of vulnerabilities in IT infrastructure for corrective action.
    • Facilitates security incident investigation and forensic analysis.
    • Provides a real-time view of security events, enabling immediate incident response.
    • Can integrate with external threat intelligence sources to enrich data and improve threat detection.
    • Enables the generation of detailed and customized reports.
    Incentivized
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    Cons
    Fortra
    • The interface is a little lacking from a search perspective but its not really meant for us to have to do the work
    Incentivized
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    IBM
    • Need to spend more time configuring the system to properly interpret and normalize different type of data collected from multiple resources.
    • While Rule creation QRadar uses that rules to detect security threats and generate alerts, but to creating and managing rules is bit complex & tedious work to complete.
    • IBM Security QRadar SIEM is excellent in handling large & complex systems that requires in-depth knowledge and extensive training to configure and maintain the system which includes upgrading, optimization of performance & issue troubleshooting.
    Incentivized
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    Likelihood to Renew
    Fortra
    No answers on this topic
    IBM
    QRadar is an established and stable product, we have been using it for many years and want to continue to focus on it. Anyone who has used the product and knows it knows how reliable it is and how it facilitates continuous monitoring of threats from outside and inside. it is an exceptional product that is very useful for us.
    Incentivized
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    Usability
    Fortra
    No answers on this topic
    IBM
    As a grade I give 8 as QRadar is not easy to learn. It requires some time to master it. It also needs a team of people actively working on the product. Once you learn to use it the software works very well and it is easy to correlate and understand detected threats. It only takes time to learn how to use it well and configure it properly.
    Incentivized
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    Support Rating
    Fortra
    No answers on this topic
    IBM
    Customer support is Good of IBM, While Using IBM QRadar its deployment is to slow and suddenly stop working and crashed we have contacted IBM Support and Rised a Ticket within a few minute we get call back from customer support and Query Resolved by them Fast And Rapid Support of Ibm
    Incentivized
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    In-Person Training
    Fortra
    No answers on this topic
    IBM
    The training was very useful and the people who taught us were very knowledgeable. Although the software may initially seem difficult to learn they made things much easier for us.
    Incentivized
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    Online Training
    Fortra
    No answers on this topic
    IBM
    The training was very useful and the people who taught us were very knowledgeable. Although the software may initially seem difficult to learn they made things much easier for us.
    Incentivized
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    Implementation Rating
    Fortra
    No answers on this topic
    IBM
    Initial patience is required to learn how to use the product, and it takes a dedicated team to use it. One person is not enough, and it's not enough to just set it up and check it once in a while. It has to be used daily and kept under control to be used effectively
    Incentivized
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    Alternatives Considered
    Fortra
    I was using Alert Logic Insight for myself to improve my skills and ability to it. My organization was not happy using our previous website security program so I recommended for them to use this software. It has been more than 1 year and still, they are using this program without having any problem so far.
    Incentivized
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    IBM
    IBM Qradar takes the best from its competitors. Reliable and stable but sometimes very expensive, the SIEM from IBM offers a wide range of scenarios in which the customers can suite and size their own infrastructures. IBM Qradar doesn't really needs to stack up againt its competitors because it already sets an example in the SIEM world.
    Incentivized
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    Return on Investment
    Fortra
    • Return on Investment is measured in how protected our reputation is and Alert Logic contributes to this is a large way.
    • Alert Logic provides excellent information security assurance to the business and allows us to feel more proactive.
    Incentivized
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    IBM
    • Offense investigation was really helped in tackling the incidents. It was accurate and brief
    • The automation with IBM resilient (SOAR) was a milestone in elimination of user mistakes
    • The X-Force threat intelligence supported us in getting the work done without any 3rd party enterprise OSINT database
    Incentivized
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    ScreenShots

    IBM Security QRadar SIEM Screenshots

    Screenshot of QRadar SIEM Cloud native- Threat intelligence preview