Alchemer (formerly SurveyGizmo) is an online survey tool that helps companies design surveys and collect and analyze data. Features include branding, logic & branching, mobile surveys, question types, and reporting.
$55
per month per user
Feedier
Score 10.0 out of 10
N/A
Feedier offers an experience management platform that enables users to automatically collect real-time feedback. The vendor states having an automated platform allows users to collect clear and quantifiable insights to facilitate at scale actions. Collect and analyze data via the platform in order to gather quality insights and use them in order to improve the experience of customers, employees, products and improve decision…
N/A
Pricing
Alchemer
Feedier
Editions & Modules
Collaborator
$55
per month per user
Professional
$165
per month per use (maximum 3 users)
Full Access
$275
per month per user (maximum 3 users)
Enterprise and Business
Contact for quote
No answers on this topic
Offerings
Pricing Offerings
Alchemer
Feedier
Free Trial
No
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
Optional
Additional Details
Discount available for annual billing on small team plans.
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More Pricing Information
Community Pulse
Alchemer
Feedier
Features
Alchemer
Feedier
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Alchemer
8.0
Ratings
0% above category average
Feedier
-
Ratings
Survey templates
8.00 Ratings
00 Ratings
Themes
7.00 Ratings
00 Ratings
Custom logo/branding
9.00 Ratings
00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Alchemer
9.3
Ratings
9% above category average
Feedier
-
Ratings
Changes to live survey
8.00 Ratings
00 Ratings
Question design help
10.00 Ratings
00 Ratings
Multiple question types
10.00 Ratings
00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Alchemer
9.0
Ratings
9% above category average
Feedier
-
Ratings
Survey logic flexibility
9.00 Ratings
00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Alchemer
6.6
Ratings
21% below category average
Feedier
-
Ratings
Response tracking
7.00 Ratings
00 Ratings
Data export
6.00 Ratings
00 Ratings
Standard reports
7.00 Ratings
00 Ratings
Custom reports
8.00 Ratings
00 Ratings
Analytics
5.00 Ratings
00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Alchemer
10.0
Ratings
14% above category average
Feedier
-
Ratings
Access controls
10.00 Ratings
00 Ratings
Compliance
10.00 Ratings
00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Price to performance, Survey Gizmo is a great tool. There are a couple hiccups but it has a ton of features that you can't get from some of the SMB competition and it even rivals some of the Enterprise competition. If you are looking for a large scale surveying platform, it may be worth it to go with one of the more expensive, team-oriented enterprise versions, but if you're part of a mid sized enterprise or SMB team, SurveyGizmo is worth it.
Advanced logic - more difficult than what it should be. If I'm piping answers to another question, I shouldn't have to create a lengthy logic script for it to perform (this is just with advanced logic).
Too "bubbly" of a template - I didn't like the clouds so I had mine switched to a more basic format.
Accounts - should be able to create different accounts for different users and separate the surveys based on the user.
The feature sets, agility, and flexibility remain approachable and incredibly powerful. Support is also very responsive and top notch. Overall, with a bit of basic foundational skills, there are seemingly an unlimited number of use cases for which Alchemer can be leveraged.
Every once in awhile, it is necessary to solicit support. On those occasions, support is extremely responsive and supportive. It has been my experience that [if] they can't walk you through the desired endpoint, they will take a look at your build and remedy for you.
Our business team takes pride in immersing ourselves with the wide variety of survey-based platforms available. Much of our goal is recommending the proper people, processes, and technologies to our customers and many of those recommendations come from our own experience with the tools. SurveyGizmo fills an extremely valuable role within business analytics. It helps gain the voice of the customer (or end-user) while offering a wide-ranging functional platform for data gathering and organization. SurveyGizmo is up to the task when competing with other high-profile tools and is a fantastic business option for those looking for a proficient survey tool.
Feedier survey tool has better report generation and brand customization. Feedier offers a lot of features that lets you customize your surveys as you see fit. You are able to choose different styles for every single section of the survey. You also have the option of adding your own questions to the survey template. On top of that, you can add images and gifs to the landing page. There's also a great feature that lets you send customized emails out to each individual survey taker.