Aladtec vs. When I Work

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Aladtec
Score 8.8 out of 10
Small Businesses (1-50 employees)
Aladtec is employee scheduling software that is targeted at businesses in the public safety sector, including EMS, Fire & Rescue, Law Enforcement, Communication Centers/Dispatch, Security and Health Care. According to the vendor, Aladtec helps organizations with the following: Monitor Operations: Access and change schedules, view employee info and credentials 24/7 from any computer, smartphone or other mobile devices with…N/A
When I Work
Score 8.6 out of 10
N/A
When I Work is a way for businesses to schedule, track time and attendance, and communicate with their hourly employees. The schedule and time clock is placed in every employee's pocket with When I Work's iOS and Android apps. It can be used to keep track of time off, employee availability, and manage shift swaps with a few clicks. When I Work integrates with payroll providers to streamline the process and avoid human error.
$2.50
per month per user
Pricing
AladtecWhen I Work
Editions & Modules
No answers on this topic
Essentials
$2.50
per month per user
Essentials + Attendance
$4
per month per user
Pro
$5
per month per user
Pro + Attendance
$7
per month per user
Premium
$8
per month per user
Premium + Attendance
$10
per month per user
Offerings
Pricing Offerings
AladtecWhen I Work
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAladtec is an annual subscription based on the number of people the customer has using the system, so it's fairly priced for any size organization.
More Pricing Information
Community Pulse
AladtecWhen I Work
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User Ratings
AladtecWhen I Work
Likelihood to Recommend
9.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
-
(0 ratings)
9.0
(0 ratings)
Support Rating
8.0
(0 ratings)
8.7
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
AladtecWhen I Work
Likelihood to Recommend
Aladtec works well in a large organization where employees need to access the schedule from all different locations/devices and being able to make adjustments on the go. Aladtec allows the adding of meetings, training, and work shifts all on the same calendar and details can be seen by clicking on the individual item. Aladtec allows the adding of many details and to customize looking at the calendar for each individual.
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I recommend When I Work to those companies that are looking for a way to manage work schedules and want to increase the productivity of all employees. This is an important platform that would bring excellent results to small, medium and large companies. This is a constant monitoring system which allows employees to complete their tasks in the indicated time, When I Work sends automated alerts when an employee is not complying with their tasks and this allows us to know exactly the productivity we are having in each one of the sectors. It is an excellent platform for planning and administration of working hours, it has a very easy-to-use UI that allows schedules to be easily managed. Without a doubt, When I Work would be a perfect implementation for any sector or company, since it has a lot of potential to collect exact data on compliance with working hours.
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Pros
  • User training is easy with Aladtec. We provided the employees with a login, and they were pros within 20 minutes of logging in.
  • Shift reminders help employees remember their next scheduled shift.
  • Exception alarms alert you when someone is late to work.
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  • When I Work allowed me to color-code each employee's schedule.
  • When I Work allowed me to show who was "off" during what time of day. This was essential for morale, as our event included 16-18 hour days, and I wanted to show that everyone had down time each day.
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Cons
  • Any specific improvements I have already mentioned to Aladtec and (I'm thrilled to report) several have already been implemented. They even made system accommodations for colorblind users - an industry first!
  • I am excited to see further development of the custom forms so we can merge to a completely paperless schedule & payroll system.
  • Although there is no specific fleet management tool, we have worked with Aladtec's Customer Support pros to develop a ways to accurately record all of our vehicles for scheduling maintenance, in-service and down time.
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  • Customer service only available by chat or email. No phone- which is crazy, in my opinion. Slows down, getting things done.
  • Understanding their charges is a pain. I still don't know what I am paying for.
  • If you are being overcharged, they don't care; they keep you on billing for something in a group.
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Likelihood to Renew
No answers on this topic
It's a powerful tool for employee management and intuitive to use.
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Usability
No answers on this topic
While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.
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Support Rating
Aladtec has given the support needed, especially in learning the new system and bringing it up to speed for the entire workforce. There is a need to reach out to them when everything freezes, which is rare. This system has been fairly smooth after it had been in use for at least 6 months.
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Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.
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Implementation Rating
No answers on this topic
Make certain your team knows how to turn off alerts and utilise the system.
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Alternatives Considered
The features, functionality, user-friendliness and cost were all factors. Aladtec surpassed all 4 of the other systems we evaluated, most especially with their customer support. We have not had major problems but the few minor glitches we had (all our fault, admittedly) were resolved quickly. The staff not only responded immediately but they made sure we fully understood what happened, helping us prevent future frustrations.
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When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better choice.
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Return on Investment
  • Less time spent on scheduling. More time on staff management and operations.
  • Affordable solution to scheduling and staff notifications. Very cheap compared to other similar vendors.
  • Streamlined operations for our department by using this software and database. Staff can access what they need anytime they want by computer or cell phone.
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  • Compared to what I've used before, When I Work allows you to interact with your staff more than other scheduling apps.
  • Though I don't know the cost, I was told it was cheaper than it's counterparts.
  • The app doesn't have all of the features as the full website, but it's pretty close.
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ScreenShots

Aladtec Screenshots

Screenshot of 24/7 Accessibility from any computer, smartphone or other mobile device.Screenshot of Move all office forms online to Aladtec.Screenshot of Easily view schedules and make changes with drag and drop scheduling.Screenshot of Ideal for Public Safety AgenciesScreenshot of The Aladtec Team!