TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Aktana

    Score8.5 out of 10
    N/AAktana offers intelligent customer engagement for the global life sciences industry. By ensuring that every customer experience is tailored to individual preferences and needs, Aktana helps life science companies strengthen their relationships with healthcare providers to inspire better patient care. Aktana services now include technology from Tact.ai, a virtual personal assistant that provides intelligence on a day's meetings and interactions, with scheduling functionality and CRM task…N/A

    zoovu

    Score7 out of 10
    N/Azoovu, headquartered in New York, offers their AI virtual assistant and chatbot for ecommerce and customer engagement, guided selling, and interactive product recommendations.N/A
    Pricing
    Aktanazoovu
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Aktanazoovu
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    Aktanazoovu
    Likelihood to Recommend
    8.4
    (3 ratings)
    7.0
    (1 ratings)
    User Testimonials
    Aktanazoovu
    Likelihood to Recommend
    Aktana
    If you have an organization that requires salespeople to go into the field and your organization is mid-sized, then I recommend Tact.ai for your salespeople. It is not possible to carry laptops when they are out in the field but it is possible to carry an iPad or phone. This makes their tasks easy and reduces considerable time wasted on administrative activities and increases productivity at the same time.
    Incentivized
    Read full review
    Zoovu
    When we researched similar tools out there, we decided to go with zoovu due to price and also felt it could do what we wanted it to do. But honestly not sure I would recommend as it's not very intuitive.
    Read full review
    Pros
    Aktana
    • Scan Business Cards into SalesForce
    • Have the SalesForce Data Offline
    • Able to log notes from meetings
    Incentivized
    Read full review
    Zoovu
    • Able to make very specific, customized product solutions for customers
    • Decent customer support
    • Fairly easy to stylize each assistant for brand
    Read full review
    Cons
    Aktana
    • Adding calendar is cumbersome. Integration between Outlook and Tact.ai is required
    • Time required to log in is very high. It wastes so much time every time.
    • Schedule view is limited to 2 weeks ahead only
    Incentivized
    Read full review
    Zoovu
    • Metrics are lacking in my opinion- sales attribution for every product clicked on (and don't have a way to truly track real conversion)
    • Learning the backend setup has a learning curve I've found - would recommend starting/learning with a very simple assistant. Ours was complex and took many, many months to complete.
    Read full review
    Alternatives Considered
    Aktana
    The Salesforce app sucks and so it's not useful to do the searches that we need.
    Incentivized
    Read full review
    Zoovu
    zoovu seemed to have the best price for the assistant we were looking to build.
    Read full review
    Return on Investment
    Aktana
    • We have been able to experience better performance in our sales, as we spend more time dedicated to our customers than doing administrative tasks, thanks to Tact.ai.
    • Our team is more organized with clients, with meetings up to date, no delays in responding to clients, which has increased productivity and performance considerably.
    Incentivized
    Read full review
    Zoovu
    • The ROI metrics aren't very credible in my opinion - so can't say. Wish there were a valid way to connect click assistant click through to verified purchase.
    Read full review
    ScreenShots