AkkenCloud
is a cloud-based ATS developed by Akken Inc in New Hampshire. This product
offers the full suite of features typical of applicant tracking systems:
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user-friendly interface and mobile device integration Batch
or mass communication with potential candidates via multiple channels such as
email or by leveraging its integration with social networking sites (e.g.
LinkedIn) Instantaneous
posting to multiple job boards Job
alerts and category sorted…
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Avionté Software
Score 8.9 out of 10
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Avionté offers enterprise staffing and recruiting software and is a partner to staffing and recruiting firms for front and back office software. Avionté offers a suite of staffing solutions throughout the U.S. and Canada. The platform includes CRM, recruiting, onboarding, payroll, billing and business intelligence, complemented by an ecosystem of strategic technology partners to permit customized solutions tailored to the needs of clerical, light industrial, IT and professional staffing firms.…
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Pricing
AkkenCloud
Avionté Software
Editions & Modules
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Offerings
Pricing Offerings
AkkenCloud
Avionté Software
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
AkkenCloud
Avionté Software
Features
AkkenCloud
Avionté Software
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Akkencloud has worked extremely well as an ATS software for our recruiting firm. We deal with a huge volume of clients and candidates and it is difficult to track and manage the different orders and people we have in play. The statuses and on stop shop for requisition details have made things tremendously easy to give real time updates to our managers and client partners.
Very good for applicant/candidate/job activity tracking. It could use improvement in the area of Customer Relationship Management. It does not have a robust CRM function, which would be very beneficial to have encompassed in the ATS system so everything is in one place.
Notes about candidates are the most helpful because as a recruiter, we talk to so many people a day that it is common to forget the details of some conversations.
Being able to notify other people in the organization about notes that are put in is very beneficial if the note needs to be in the system and someone should know about it!
Being able to open "candidates" or "job orders" or something else in a new tab is great because then we can have the inbox open while also the candidate notes open, for example.
The Google Chrome integration allows to have total control over the communications and sends the registry to Compas immediately. Also allows sending Google mail directly from the Compas app.
Allows to keep track of the whole work history and experience of each one of the employees, start dates, interviews, pay rates and termination reasons, as well as to send mass emails and text messages to employees.
It's fully customizable if you need to add a specific feature their support and is responsive and allows the intended customization.
It is a great reporting tool. You can track the performance and activities of your recruiters, make sure they are doing the pertinent contacts and follow-ups and complete their assigned tasks, also allows pulling reports on employees placed on assignment.
When a candidate applies via applicant tracking, there is a glitch that you have to submit that candidate a different way than other candidates by using the applied function, then submitting from there. That is a glitch that should be fixed. You should be able to submit the same way and allow the system to track that he was a candidate from applicant tracking.
The new alerts from notes works well. The only change I would make is it is rather slow to attach a note now since the new messages have been added to notes.
Email should be a bit quicker. Rather than going to the server every 5 minutes, it should pull much quicker. That ability is rather easy to fix. Especially since we receive emails on our phone much quicker than we receive from Akken.
If candidates submit a cover letter, it is only accessible through the "docs" tab. Or if they are nominated to the Hiring Manager and then the attachments come through. Other than that, there is no easy way to tell if a candidate has submitted a cover letter other than manually opening each candidate profile up. It would be nice if Hiring Managers could see if there is a cover letter attachment in the pipeline overview.
Emails aren't syncing properly from Gmail. I wish that once we sent a candidate a Gmail from Compass that all subsequent threads/ replies would be tracked in Compass so it would be all in on place.. easy to reference.
You can't move applicants from pipeline to the nominated status. It would be nice if there was most flexibility between moving candidates from pipeline to pipeline and to the nominated status.
There is no reason for us to make a switch. Everybody in the office is familiar with it and it allows us to get our work done faster. There are no pressing issues that would warrant a change at this point
There isn't much training provided outside of internal training across our company. Also, if Avionté Software could review the way we're using the software, on a regular basis, and provide feedback and suggestions on how to improve the user experience, that would be very beneficial.
It's an average tool. The calendar function isn't great, email is slow, and there always seem to be day-to-day issues. The functionality is mostly there for a staffing firm, but there are plenty of areas of improvement still needed
The best support we have received has been from sales. Customer success is pretty much a joke. We have been yelled at by customer success reps; been told to take a screenshot of something we are not seeing; been told there are no issues on there in when Akken hadn't been working for hours, only to have it magically fixed shortly after we reported the problem; and been told engineering was working on a problem for weeks without resolution. If you are going to be working with IT Staffing companies, you have to understand that we have a modicum of knowledge in IT, and you can't BS us. Honesty will get you a lot farther than stringing us along with BS.
At the time we purchased Akken, it was the least expensive on the market that met our needs. It was fairly intuitive, which is important, and we liked the idea that it was hosted remotely because we had had several instances with our inhouse system going down and nearly lost all of our CRM/ATS databases at one time.
Avionté is more modern than PCR. I also know a lot of functions in PCR (that I didn't use) were more clunky than they are in Avionte. Avionté is also more suited for the account management and sales side of our business than PCR was, whereas PCR was more geared towards recruiters exclusively.
