Trados Studio is a translation management and language localization platform, from multinational SDL headquartered in the UK. It is a computer-assisted translation product, designed to be a complete translation environment for language professionals who want to edit, review and manage translation projects whilst in the office or on the move.
Akkadu is very well suited for global meetings, where participants speak different languages. Or with participants who speak the same language but with a strong accent that it is difficult to understand.
Although now there are competitors, it held a monopoly on computer assisted translation packages for some years. If high prices and poor customer support are not an issue for you, by all means purchase it. Other translators can find better options elsewhere in 2022.
Again, the list of functions is impressive but the way it is organized (not process-driven) and the fact that complex tasks should be close to basic tasks make the product suitable to hardcore users that have a lot of time to research the manuals and blogs. By the way, Nora Diaz is one of the most respectable users of this product. Her videos help a lot!
Support has been fast, precise and thorough. There is support on the web, by chat, by email, from the communities, from the experts, on the product Help section, on YouTube, and other social media. There is also a paid support for companies. This area is where the company stands out. I was not able to evaluate the support in languages other than English.
Akkadu.ai is more accurate. The fact in the Akkadu app you can pick accents such as English (India) or English (Australia) improves the accuracy of the AI. Also the fact you can add terminologies from your industry in advance, makes the AI more accurate as well. Akkadu is very easy-to-use Customer service speaks fluent English and Spanish
We have tried a variety of other CAT software at times. The problem is that few have the market penetration or critical mass of users that SDL Trados does. It's not that the software is the best out there, it's long term stability and the number of users that is more important. We need to be compatible with our suppliers, so the choice is made on that basis.
Very positive impact! Meetings with foreign clients that don't speak good English, now became very smooth.
Colleagues that don't speak good English now can use their mother tongue during our internal meetings with the Headquarters in Germany. The HQ has noticed the engagement of the foreign colleagues has increased.
