TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Akia

    N/AN/AN/A

    $43

    per month

    imBee

    N/AN/AimBee is a collaborative One Team Inbox that consolidates Instant Messaging channels including WhatsApp, Facebook Messenger, Instagram Direct, WeChat, LINE etc., with tools to optimize communication efficiency and improve customer relationships through conversational engagement. Offering business tools and workflow automation, imBee aims to ensure brands scale their businesses and improve internal and external communication. With imBee, enterprises can manage customer communication, sales, and…

    $75

    per year 3 Accounts

    Pricing
    AkiaimBee
    Editions & Modules
    Basic
    $43
    per month
    Essential
    $75
    per month 3 Accounts
    Prime
    $292
    per month 5 Accounts
    Enterprise
    Custom
    per month Unlimited Accounts
    Offerings
    Pricing Offerings
    AkiaimBee
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Testimonials
    AkiaimBee
    Likelihood to Recommend
    Akia
    You can customise it to do what you want to do. Put in the work to learn the back and end and build your own guest journey. You are not limited like other competitors to how the guest flow goes, you build your own. Support are great in helping with this and always attentive
    Incentivized
    Read full review
    imBee
    No answers on this topic
    Pros
    Akia
    • Fully Customisable
    • Great Support
    • There always seems to be a way to get what ytou want done
    Incentivized
    Read full review
    imBee
    No answers on this topic
    Cons
    Akia
    • Intergrate with PMS payment methods, not only offer their own
    • Look at how it can be used better to manage the daily operation
    • Communicate between staff members in a SLACK like manner
    Incentivized
    Read full review
    imBee
    No answers on this topic
    Likelihood to Renew
    Akia
    As great as AKAI is, its only issue is we cant take payments through our PMS - AKIA is reluctant to work with PMS payments as it wants to take payment itself. If this cant be navigated and other opportunities within our PMS appear that can do what AKAI does, it will force us to move in this direction
    Incentivized
    Read full review
    imBee
    No answers on this topic
    Usability
    Akia
    Once you get past the blanc canvas and begin to build, you learn its capability and become ingrossed. Easy, user friendly once you get your head around the set up
    Incentivized
    Read full review
    imBee
    No answers on this topic
    Support Rating
    Akia
    Exceptional support. Hopefully they grow enough to have world wide support. Can be problematic being in oposite time zones
    Incentivized
    Read full review
    imBee
    No answers on this topic
    Implementation Rating
    Akia
    Initially its a blanc canvas, once we got our head around that your good. It does take a fair few onboarding sessions to really learn. With the blanc canvas approached AKAI need to remember new buyers will be overwhelmed by this possibly
    Incentivized
    Read full review
    imBee
    No answers on this topic
    Alternatives Considered
    Akia
    Much more customisable, does more, team far more ingaging and know what their product can do to build the product to you
    Incentivized
    Read full review
    imBee
    No answers on this topic
    Return on Investment
    Akia
    • Huge saving in labour costs
    • As we are not so orientated to physical tasks to get the guest in, our team are more guest focused delivering better service and multi skill
    • Allows the guerst to check themselfs in, submit ID with face recognition and pay bond via all methods making it super efficinet for guest and the team
    Incentivized
    Read full review
    imBee
    No answers on this topic
    ScreenShots

    imBee Screenshots

    Screenshot of Internal Chat functionScreenshot of AI Reply Suggestion