Akamai mPulse vs. IBM Instana

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Akamai mPulse
Score 7.8 out of 10
N/A
mPulse, from Akamai, is a real-time end-user digital experience monitoring solution (or RUM, for real user monitoring) that enables the user to capture user experience data, optimize website performance, and measure ROI.N/A
IBM Instana
Score 8.1 out of 10
N/A
Instana, an IBM company since the December 2020 acquisition, provides APM services for SOA, microservices, containerized applications and Kubernetes, and cloud native applications, as well as discovery and monitoring for IT assets.
$18
per month per Managed Virtual Server (MVS)
Pricing
Akamai mPulseIBM Instana
Editions & Modules
No answers on this topic
Essentials
$18
per month per Managed Virtual Server (MVS)
Standard
$75
per month per Managed Virtual Server (MVS)
Self-Hosted
$93.80
per month per Managed Virtual Server (MVS)
Offerings
Pricing Offerings
Akamai mPulseIBM Instana
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
Akamai mPulseIBM Instana
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All AlternativesView all alternativesView all alternatives
User Ratings
Akamai mPulseIBM Instana
Likelihood to Recommend
7.0
(0 ratings)
8.6
(0 ratings)
Usability
-
(0 ratings)
8.3
(0 ratings)
Support Rating
-
(0 ratings)
4.5
(0 ratings)
User Testimonials
Akamai mPulseIBM Instana
Likelihood to Recommend
In general, if you manage a website, you must have a real user monitoring tool. mPulse is one of the leaders in the market, so if you use this product, you can count on the reliability of the product itself. Personally, I think that if you need to collect technical KPIs, mPulse is a good choice. If on top of technical metrics, you want to collect also business KPIs, potentially there are other products doing this better.
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With enterprise IT assets in a multitude of ecosystems, cloud infrastructures and sometimes still left stuck in a legacy on prem architecture, IBM Instana makes it easy to get the right data to drive development and / or DevSecOps processes with tangible input from the target environment itself.
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Pros
  • Real time data: you can know in real time how your website is performing.
  • "What if" functionality to choose, from a business point of view, the right web pages to improve
  • Understanding what are the slow pages and seeing the impact on the global performance from a technical and a business point of view.
  • Waterfall functionality - possibility to go in details to a specific session.
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  • Collecting Kubernetes and Infra level logs and presenting in easy to understand visuals.
  • Tracing the end-to-end journey of an event and also categorizing by technology and Endpoints
  • Built-in and custom alerts help to monitor almost all of scenarios without much additional configuration.
  • Ability to create Applications to logical group important flows
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Cons
  • The creation of a specific dashboard is not easy. You can leverage the available dashboards but if you need something else is not so easy to achieve.
  • Old UI - the look and feel of the product should be improved. It seems very old.
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  • I believe that the "live" option in monitoring does not truly update the status in real-time, thus I must manually update to feel comfortable.
  • The call analysis tool might be improved, third-party resources are restricted, and the pricing is slightly more than competitors in comparable categories.
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Likelihood to Renew
No answers on this topic
Instana has been able to fulfill our all requirement and provide out of box solution for multiple component like AWS RDS Monitoring and real time alerting setup on basis of that. it is also easy to integrate with other open-source alerting and monitoring tools which makes it easier to incorporate into our solutions
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Usability
No answers on this topic
IBM Instana totally alters our monitoring approach since it increases the stability of the system and simplifies the process of problem solving. And since it helps to lower the degree of alert exhaustion that we experience, it is a total game changer for us.
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Support Rating
No answers on this topic
IBM instana support team is good but when we ask them for support, they keep asking same thing again and again and mostly there is no solution
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Alternatives Considered
Generally speaking, both products allow you to not be blind on your website. Easily, you can see how your website is performing. At the moment, Blue Triangle is better than Akamai for the business part (there are more business metrics collected and many more available dashboards for consuming this kind of data). Moreover, the look and feel and the usability of the Blue Triangle portal is better than Akamai one.
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As a DevOps engineer, I've explored various Application Performance Monitoring (APM) tools, including New Relic for real-time insights, AppDynamics for code-level visibility, Dynatrace for AI-driven monitoring, Datadog for comprehensive observability, Splunk for log management, Stackify Retrace for error tracking, and Raygun for crash reporting. Each tool offers distinct features, and the choice depends on specific use cases, technology stacks, and organizational needs. Thorough evaluations, considering factors like ease of use, integration capabilities, and scalability, help in selecting the most suitable APM solution for effective application monitoring in a DevOps environment.
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Return on Investment
  • Choose the right pages to optimize.
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  • Let's me monitor and pinpoint issues across multiple critical systems and applications that work in tandem, reducing drastically, the time in identifying root cause and solving the issues.
  • Let's me deep dive into issues found with a lot of detailed information about particular requests , and find proper solutions by my own research or even with Gen AI assistant using Watson.x or you could prompt your AI solution of choice as well.
  • All systems fail at some point, so IBM Instana gives stakeholders ease that large complex and critical systems that affect the very livelihood of people is being observed with pinpoint precision and that issues are addressed promptly and with compass pointing north towards the problem's root cause and solutions.
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ScreenShots