TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Akamai mPulse

    Score7.8 out of 10
    N/AmPulse, from Akamai, is a real-time end-user digital experience monitoring solution (or RUM, for real user monitoring) that enables the user to capture user experience data, optimize website performance, and measure ROI.N/A

    Dynatrace

    Score8 out of 10
    N/ADynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.

    $0

    per synthetic request

    Pricing
    Akamai mPulseDynatrace
    Editions & Modules
    No answers on this topic
    Synthetic Monitoring
    $0.001
    per synthetic request
    Kubernetes Platform Monitoring
    $0.002
    per hour for any size pod
    Real User Monitoring
    $0.00225
    per session
    Application Security
    $0.018
    per hour for 8 GIB host
    Infrastructure Monitoring
    $0.04
    per hour for any size host
    Full-Stack Monitoring
    $0.08
    per hour for 8 GIB host
    Offerings
    Pricing Offerings
    Akamai mPulseDynatrace
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Akamai mPulseDynatrace
    Considered Both Products
    Akamai
    No answer on this topic
    Dynatrace LLC
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    205 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    168 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    200 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    97%
    Lived up to sales and marketing promises
    149 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    161 Answers
    Best Alternatives
    Akamai mPulseDynatrace
    Small Businesses
    SolarWinds Pingdom
    Score9.8 out of 10
    Amazon CloudWatch
    Score8.2 out of 10
    Medium-sized Companies
    Catchpoint
    Score9.2 out of 10
    Datadog
    Score8.4 out of 10
    Enterprises
    Nexthink
    Score7 out of 10
    NetBrain Technologies
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Akamai mPulseDynatrace
    Likelihood to Recommend
    7.0
    (1 ratings)
    8.0
    (344 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (13 ratings)
    Usability
    -
    (0 ratings)
    7.8
    (12 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.2
    (201 ratings)
    In-Person Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.9
    (8 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    Akamai mPulseDynatrace
    Likelihood to Recommend
    Akamai
    In general, if you manage a website, you must have a real user monitoring tool. mPulse is one of the leaders in the market, so if you use this product, you can count on the reliability of the product itself. Personally, I think that if you need to collect technical KPIs, mPulse is a good choice. If on top of technical metrics, you want to collect also business KPIs, potentially there are other products doing this better.
    Incentivized
    Read full review
    Dynatrace LLC
    Dynatrace is well suited to a number of tasks. It is important to determine who the end users are and gather good information to tailor their experience accordingly. For instance, business/marketing should not have access to some of the more technical data, and business metrics can be a distraction for IT operations personnel.
    Incentivized
    Read full review
    Pros
    Akamai
    • Real time data: you can know in real time how your website is performing.
    • "What if" functionality to choose, from a business point of view, the right web pages to improve
    • Understanding what are the slow pages and seeing the impact on the global performance from a technical and a business point of view.
    • Waterfall functionality - possibility to go in details to a specific session.
    Incentivized
    Read full review
    Dynatrace LLC
    • We loved Dynatrace's ability to show the data flow - from the front end points through the back end points straight to the database and various API's. It was advanced in its data visualization. This is useful for debugging - showing when/where the errors are. It can even enable non-technical individuals in the corporation to help debug
    • Dynatrace has some great highly customizable integration options as well as monitoring. You can configure your layout & integration options to create custom monitoring alerts for your applications performance. Further you can increase the extensibility of using a REST API on your architecture.
    • Some advanced dev-ops systems are utilizing Kubernetes/docker aswell as Node.JS - Dynatrace was able to log and help understand all of our dev-ops needs. It gave us native alerts based off of deviations from the baseline that we set during initial configuration. These metrics are priceless.
    Incentivized
    Read full review
    Cons
    Akamai
    • The creation of a specific dashboard is not easy. You can leverage the available dashboards but if you need something else is not so easy to achieve.
    • Old UI - the look and feel of the product should be improved. It seems very old.
    Incentivized
    Read full review
    Dynatrace LLC
    • Dynatrace does not monitor easily on AIX OS.
    • Dynatrace does not monitor easily on a C-based application.
    • The way DPGR is addressed by Dynatrace is not very complete, and not clear. One thing is to mask the IP and request attributes but is not enough, the replay session feature is great but raises serious questions about user tracking.
    Incentivized
    Read full review
    Likelihood to Renew
    Akamai
    No answers on this topic
    Dynatrace LLC
    We have already renewed our purchase with the company. They make it easy for us to get a temporary license for our contingency site that is only used for testing twice a year. We are expanding our license with for this tool. We find it very useful and will renew it again.
    Incentivized
    Read full review
    Usability
    Akamai
    No answers on this topic
    Dynatrace LLC
    Dynatrace is great to use once you understand how to use it correctly and get used to the layout of it. While I do not actively use it every day, whenever I do use it, I do have to get refamiliarized with it. However, once you have your dashboards setup correctly with the data that you want to see when you first login to Dynatrace, it's amazing.
    Incentivized
    Read full review
    Reliability and Availability
    Akamai
    No answers on this topic
    Dynatrace LLC
    Our environment, it never goes down therefore is always available.
    Incentivized
    Read full review
    Performance
    Akamai
    No answers on this topic
    Dynatrace LLC
    We have not seen where it does slow down an application.
    Incentivized
    Read full review
    Support Rating
    Akamai
    No answers on this topic
    Dynatrace LLC
    Given that Dynatrace has become an informal industry standard, the plethora of information available on forums is massive. Most problems or roadblocks you come across are most likely (almost certainly, in fact) already solved and solutions available on these forums. The tech support at Dynatrace is also quite good, with prompt and knowledgeable people at their end.
    Incentivized
    Read full review
    In-Person Training
    Akamai
    No answers on this topic
    Dynatrace LLC
    We did both online and in house training - they used our system so it made more sense.
    Incentivized
    Read full review
    Online Training
    Akamai
    No answers on this topic
    Dynatrace LLC
    The training was done on our time and with our system.
    Incentivized
    Read full review
    Implementation Rating
    Akamai
    No answers on this topic
    Dynatrace LLC
    Using Dynatrace support services to assist (and lead) the implementation was extremely important.
    Incentivized
    Read full review
    Alternatives Considered
    Akamai
    Generally speaking, both products allow you to not be blind on your website. Easily, you can see how your website is performing. At the moment, Blue Triangle is better than Akamai for the business part (there are more business metrics collected and many more available dashboards for consuming this kind of data). Moreover, the look and feel and the usability of the Blue Triangle portal is better than Akamai one.
    Incentivized
    Read full review
    Dynatrace LLC
    Synthetic Monitoring automatically does what other products do only through the use of other tools or through the development of user applications that still have a high cost of maintenance. The other products are not immediately usable and require many customizations. Through the use of configuration automatisms, you can be immediately operational and, in our case, we detected several imperfections in the applications.
    Incentivized
    Read full review
    Scalability
    Akamai
    No answers on this topic
    Dynatrace LLC
    Dynatrace can be used to monitor may software tools
    Incentivized
    Read full review
    Return on Investment
    Akamai
    • Choose the right pages to optimize.
    Incentivized
    Read full review
    Dynatrace LLC
    • Thanks to Dynatrace we have been able to effectively challenge and collaborate with service providers and outsourced IT teams.
    • Thanks to Dynatrace we have reduced MTTR on troubleshooting by a magnitude of four.
    • The performance analyses our team has done with Dynatrace earned us trust among management, business teams, and IT teams.
    Read full review
    ScreenShots