Akamai Ion vs. Oracle CRM On Demand

• Akamai Ion is excellent if you have the staff to manage the configurations and understand how best to leverage its benefits amidst ongoing Dev work without getting in their way. You'll have to communicate consistently on what the CDN does and does not do as well as drive knowledge sharing sessions on expected behavior or unexpected behavior to help reduce unnecessary troubleshooting from your IT and Dev teams when tickets/issues arise.
• Akamai Ion is best suited for well equipped and well informed IT or Marketing teams that can leverage the delivery benefits of caching and offload. Doing so will increase customer satisfaction, reduce bounce rates, improve conversion rates as well as drive more time on site.

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I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.

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• Ease of management with good UI for making rules and behaviors.
• There is also an API and Code integration for the advanced Dev-Ops team to use as well.

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• Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
• It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
• Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.

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Invited by TrustRadius (TR) on Vendor's Behalf

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• The learning curve on using a CDN is steep and requires class time. The initial onboarding and integration with the business' DevOps teams should be a bit closer relationship.
• Global vs. Regional management can be a bit challenging if your account is centralized overseas, and you want a local time-zone account manager on your time.

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Independently Invited by TrustRadius

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• The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
• The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Because am using oracle last 3 years and it’s great

Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.

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• Support for tickets has gotten better/quicker over the years.
• Also, there is a wealth of information on the knowledge base, documentation, and there is also a message board too now.

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As am using oracle very much satisfy.

With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.

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MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.

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• Improved conversion rates.
• Reduced page load times.

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• This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info