TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Akamai CDN

    Score8.7 out of 10
    N/AAkamai Technologies, headquartered in Boston, offers Akamai Connected Cloud, a content delivery network (CDN) with a variety of services used to guarantee application, API, and media delivery.N/A

    Akamai Ion

    Score9.9 out of 10
    N/AAkamai offers the Ion application delivery controller suite to automatically supply performance optimization to websites and mobile or web applications.N/A
    Pricing
    Akamai CDNAkamai Ion
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Akamai CDNAkamai Ion
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Akamai CDNAkamai Ion
    Considered Both Products
    Akamai
    No answer on this topic
    Akamai
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    Akamai CDNAkamai Ion
    Small Businesses
    Amazon CloudFront
    Score6.9 out of 10
    No answers on this topic
    Medium-sized Companies
    Google Cloud CDN
    Score7.6 out of 10
    Azure Application Gateway
    Score8.8 out of 10
    Enterprises
    Azure CDN
    Score7.1 out of 10
    NetScaler
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Akamai CDNAkamai Ion
    Likelihood to Recommend
    7.3
    (16 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.5
    (2 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Akamai CDNAkamai Ion
    Likelihood to Recommend
    Akamai
    Akamai is a well-established brand name with a great product. It meets and many time exceeds the needs for global content delivery and security management layer at the edge. Fine grain security tuning seems cumbersome as the definition of the app keeps changing. It also requires an investment of time for the setup which doesn't necessarily make sense for smaller scale scenarios. Some products offered by AWS, Azure or the Google Cloud can be more tightly integrated with cloud provider offerings thus easier to configure.
    Incentivized
    Read full review
    Akamai
    • Akamai Ion is excellent if you have the staff to manage the configurations and understand how best to leverage its benefits amidst ongoing Dev work without getting in their way. You'll have to communicate consistently on what the CDN does and does not do as well as drive knowledge sharing sessions on expected behavior or unexpected behavior to help reduce unnecessary troubleshooting from your IT and Dev teams when tickets/issues arise.
    • Akamai Ion is best suited for well equipped and well informed IT or Marketing teams that can leverage the delivery benefits of caching and offload. Doing so will increase customer satisfaction, reduce bounce rates, improve conversion rates as well as drive more time on site.
    Incentivized
    Read full review
    Pros
    Akamai
    • Content offloading - once rules are set up within Akamai you don't need to even think about how many images or large JavaScript or CSS files (for example) are being served from your own estate, Akamai takes care of it all via rules that are quick, easy and flexible.
    • Page caching - for pages that don't change very often Akamai allows you to set up rules, quickly and easily, to serve up your page content for you, which takes even more load away from your origin servers.
    • Quick rollback - the Akamai system allows easy testing of rules and changes via a staging system, and also offers a quick rollback option, which is perfect for the rare occasions when something has been set up incorrectly.
    Incentivized
    Read full review
    Akamai
    • Ease of management with good UI for making rules and behaviors.
    • There is also an API and Code integration for the advanced Dev-Ops team to use as well.
    Incentivized
    Read full review
    Cons
    Akamai
    • The interface in their control centre could be a bit more user-friendly with some of the settings in places that you wouldn't expect them to be. The search offsets this problem to an extent but it's still sometimes slower than you'd like to find what you are looking for.
    Incentivized
    Read full review
    Akamai
    • The learning curve on using a CDN is steep and requires class time. The initial onboarding and integration with the business' DevOps teams should be a bit closer relationship.
    • Global vs. Regional management can be a bit challenging if your account is centralized overseas, and you want a local time-zone account manager on your time.
    Incentivized
    Read full review
    Support Rating
    Akamai
    Their support documents are excellent and provide a lot of useful information for all their services. The only reason I didn't give them a 10 is that the time it takes for them to respond to an issue could be slightly faster.
    Incentivized
    Read full review
    Akamai
    • Support for tickets has gotten better/quicker over the years.
    • Also, there is a wealth of information on the knowledge base, documentation, and there is also a message board too now.
    Incentivized
    Read full review
    Alternatives Considered
    Akamai
    We've used -- and considered -- a whole number of CDN offerings. The good news is that almost all of the CDN products on the market are terrific, and will pay for themselves via increased customer satisfaction and lower monthly hosting bills. For some cases, we're still more likely to suggest CloudFlare (which has a free tier) or an integrated offering from a cloud provider, like Cloudfront.
    Incentivized
    Read full review
    Akamai
    No answers on this topic
    Return on Investment
    Akamai
    • Akamai RoI improved over a period of times since it comes with heavy costs, however global deliveries in over 100 counties and global web platforms usage helps improve RoI
    • With the complex UI challenges, ROI could be impacted negatively when you have to invest in operations and time.
    Incentivized
    Read full review
    Akamai
    • Improved conversion rates.
    • Reduced page load times.
    Incentivized
    Read full review
    ScreenShots