Aisera vs. MobileMonkey

Aisera

Aisera

0 Reviews and Ratings

MobileMonkey

MobileMonkey

7 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Aisera	Score 0.0 out of 10	N/A	Aisera's Conversational AI solution provides immersive and engaging multi-turn conversational experiences to users with full voice, chat, and text support. Leveraging NLU Search and unsupervised NLP to deliver speedy remediation of knowledge requests for immediate self-service resolutions with zero lag time. With self-service, the right answers are provided to users, improving CSAT and NPS. Goals: - Reduce MTTR to 50 sec. - Increase CSAT/NPS up to 50% - 80% of requests are self…	N/A
MobileMonkey	Score 8.0 out of 10	N/A	MobileMonkey, headquartered in Boston, offers their social media messaging marketing tool to marketers and agencies, featuring chatbots, landing page creation, integration with social ads, and an emphasis on Facebook. They offer a free plan and a paid plan with more advanced features (e.g. bot analytics, drip campaigns, etc.). MobileMonkey acquired ChattyPeople to extend their chatbot building capabilities.	$21.75 per month

Pricing

Aisera

MobileMonkey

Editions & Modules

No answers on this topic

Pro: $21.75
per month
Unicorn: $51.00
per month
Team: $299.00
per month

Offerings

Pricing Offerings
Aisera	MobileMonkey
Free Trial
Yes	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Required

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Aisera	MobileMonkey

Best Alternatives
	Aisera	MobileMonkey
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Enterprises	Genesys DX (discontinued) Score 10.0 out of 10	Sprout Social Score 8.6 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Aisera	MobileMonkey
Likelihood to Recommend	- (0 ratings)	6.5 (3 ratings)
Support Rating	- (0 ratings)	7.2 (2 ratings)

User Testimonials
	Aisera	MobileMonkey
Likelihood to Recommend	AISERA No answers on this topic	MobileMonkey MobileMonkey would be great if you have a really strong social media presence and want to capitalize on people visiting your pages. It's great if you have a tech friendly audience who is not afraid to talk to a chatbot. If you have an audience where they might be uncomfortable or more of an "uptight" audience then it might not be fore you. It's also not great for heavy B2B if your focus is on high level targets as they're likely not logged in to Facebook at work. B2C is probably the best function for MobileMonkey, although it could be used to help field support messages. Incentivized Verified User Anonymous Read full review
Pros	AISERA No answers on this topic	MobileMonkey For small businesses on zero budget - provides a free. A Facebook group community with peers and experts helping each other. Incentivized Ayo Bamgbose Assoc CIPD MSc Social Media & Digital Marketing Educator Read full review
Cons	AISERA No answers on this topic	MobileMonkey Terrible marketing ethics! 6am phone calls to my cell trying to up-sell me Spam galore! I have replied more than 5 times to be unsubscribed, yet they still spam me Verified User Anonymous Read full review
Support Rating	AISERA No answers on this topic	MobileMonkey MobileMonkey support is second to none when you have a paid plan. Always willing to help and make your life a lot easier when you're facing any technical difficulties or frustrations. When I was on the free plan, I found plenty of useful resources that helped me solve my problems, and I could still contact support for help. Incentivized Ayo Bamgbose Assoc CIPD MSc Social Media & Digital Marketing Educator Read full review
Alternatives Considered	AISERA No answers on this topic	MobileMonkey MobileMonkey is a lot less expensive than both Olark and Drift. We chose MobileMonkey because we were hoping the familiar interface and integration between social and the website would drive more interest which would lead to conversion and revenue. It's more of a chatbot than Intercom in that Intercom is really good for customer support, but MM is a nice way to get people interested by sharing high level data through a conversation that doesn't require a real person. However, Olark, Drift, and Intercom all integrate with the major CRMs and marketing automation platforms which gives them a real edge over MobileMonkey at this time. Incentivized Verified User Anonymous Read full review
Return on Investment	AISERA No answers on this topic	MobileMonkey It has become a quick sunk-cost due to the amount of time I had to spend ignoring/blocking their unsolicited marketing/communication attempts. Verified User Anonymous Read full review
ScreenShots	Aisera Screenshots