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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Aisera

    N/AN/AAisera's Conversational AI solution provides immersive and engaging multi-turn conversational experiences to users with full voice, chat, and text support. Leveraging NLU Search and unsupervised NLP to deliver speedy remediation of knowledge requests for immediate self-service resolutions with zero lag time. With self-service, the right answers are provided to users, improving CSAT and NPS. Goals: - Reduce MTTR to 50 sec. - Increase CSAT/NPS up to 50% - 80% of requests are self…N/A

    Kore.ai

    Score6 out of 10
    N/AKore.ai Experience Optimization (XO) Platform is a conversational AI platform for enterprises that automates and optimizes CX and EX. The platform includes tools to design, test, train, deploy, analyze, and manage Intelligent Virtual Assistants.N/A
    Pricing
    AiseraKore.ai
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AiseraKore.ai
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeRequiredOptional
    Additional Details——
    More Pricing Information
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    User Ratings
    AiseraKore.ai
    Likelihood to Recommend
    -
    (0 ratings)
    8.5
    (2 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (2 ratings)
    User Testimonials
    AiseraKore.ai
    Likelihood to Recommend
    AISERA
    No answers on this topic
    Kore.ai
    It is a very flexible virtual assistance tool that is easy to develop enterprise-level complex bots without the knowledge of highly skilled programming. The platform has a straightforward and user-friendly interface. It has excellent documentation and answers all the possible questions of clients. Moreover, its customer support is really great. It is one of the fastest chatbot development platforms that are scalable, easy to integrate, and provides various domain support. Overall I had a great experience with Kore.ai.
    Incentivized
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    Pros
    AISERA
    No answers on this topic
    Kore.ai
    • Virtual Assistants.
    • Customer Journeys.
    • Bot Development.
    Incentivized
    Read full review
    Usability
    AISERA
    No answers on this topic
    Kore.ai
    For new users, it has one of the best UI/UX experiences. One can easily get used to the platform and integrate enterprise-level intelligent chatbots. It uses many AI algorithms that understand the queries very effectively and helps resolve client issues. You don't need any prior high-level experience in coding to build chatbots and can easily integrate a chatbot with the Kore.ai platform.
    Incentivized
    Read full review
    Support Rating
    AISERA
    No answers on this topic
    Kore.ai
    Our experience using Kore.ai makes it one of the best AI chatbot platforms we have ever used. Kore.ai bot builder is extremely easy to use and does not require technical expertise to make it live. A change in the flow can be made whenever required with the bot.
    Incentivized
    Read full review
    Return on Investment
    AISERA
    No answers on this topic
    Kore.ai
    • Assisted in solving customer questions.
    Incentivized
    Read full review
    ScreenShots

    Aisera Screenshots

    Product screenshot

    Kore.ai Screenshots

    Screenshot of Conversation Driven Dialog Builder - When fed user and IVA interactions as messages,  the platform automatically converts them into executable dialog tasks, making it easier for non-developers to build sophisticated IVAs.Screenshot of Explainable AI - Debugs the logic behind AI, generating information to make necessary changes, and fine-tune the performance.Screenshot of the UI to train the IVA for intents, entities, synonyms, and traitsScreenshot of analytics to track intent recognition rate, successful/unsuccessful interactions, dropoffs, popular channels and languages, NLP metrics, conversation flows and other critical metrics.