AiSensy vs. SendPulse

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AiSensy
Score 8.0 out of 10
N/A
Official WhatsApp Business API based Marketing platform allowing users to: Broadcast promotional messages to up to 1,00,000 users in one go, Install AI-based WhatsApp Chatbots and, Enable multiple Live Human-Agent based Customer Support on WhatsApp It is designed to support startups, small, medium & enterprise level businesses who wish to implement customer engagement & boost sales & ROI with WhatsApp Marketing.N/A
SendPulse
Score 3.7 out of 10
N/A
SendPulse is an integrated messaging platform providing user communication that includes emails, SMS, web push, SMTP, and user management.. This solution includes 15,000 free emails with up to 2,500 subscribers per month.N/A
Pricing
AiSensySendPulse
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AiSensySendPulse
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsPricing starts from $9 a month and depends on the number of messages sent.
More Pricing Information
Community Pulse
AiSensySendPulse
Features
AiSensySendPulse
Chat Analytics and Reports
Comparison of Chat Analytics and Reports features of Product A and Product B
AiSensy
7.0
Ratings
17% below category average
SendPulse
-
Ratings
Chat history and transcripts7.00 Ratings00 Ratings
Chat reporting7.00 Ratings00 Ratings
Chat and web analytics7.00 Ratings00 Ratings
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
AiSensy
-
Ratings
SendPulse
4.0
Ratings
66% below category average
WYSIWYG email editor00 Ratings2.00 Ratings
Dynamic content00 Ratings1.00 Ratings
Ability to test dynamic content00 Ratings4.00 Ratings
A/B testing00 Ratings3.00 Ratings
Mobile optimization00 Ratings2.00 Ratings
Email deliverability reporting00 Ratings7.00 Ratings
List management00 Ratings6.00 Ratings
Triggered drip sequences00 Ratings7.00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
AiSensy
-
Ratings
SendPulse
4.7
Ratings
48% below category average
Dashboards00 Ratings5.00 Ratings
Standard reports00 Ratings7.00 Ratings
Custom reports00 Ratings2.00 Ratings
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AiSensySendPulse
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User Ratings
AiSensySendPulse
Likelihood to Recommend
8.0
(0 ratings)
1.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(0 ratings)
Usability
-
(0 ratings)
3.0
(0 ratings)
Support Rating
-
(0 ratings)
9.1
(0 ratings)
Implementation Rating
-
(0 ratings)
8.2
(0 ratings)
User Testimonials
AiSensySendPulse
Likelihood to Recommend
- If you are ecommerce, then definately it can help you in your product/brand promotion. - It can help in selling products on whatsapp. - If you need to communicate important information to your user eg. Payment failed etc, that all can be done very effectively here.
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In my department it is very well suited. It is one of the best application for sending weekly newsletters to my clients. I use it to send important market information to my clients on a regular basis. The kind of templates it provides me I fill with adequate information for my clients. It also allows me to present that information in a very organised manner.
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Pros
  • It helps in sending predefined template messages to customer, which servers can trigger on particular events.
  • Their Support team is very good.
  • They Helped us in getting Verified Green tick from Facebook.
  • It manages marketing campaigns very well.
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  • I feel its User Interface is one of the strengths. It is very simple to operate. It is not necessary for any user to have good knowledge of newsletters design or e-mailer design to make a good and informative e-mail design on this software.
  • Its technical ability to send user's campaign to customer's Inbox is something which one can rely on. Its deliver-ability is almost 100 percent.
  • It gives detailed analysis of any campaign. And this feature is very necessary for any software to help its users to understand the outcome of that email activity. SendPulse is awesome in this feature. It gives you detailed statistics to analyse your campaign. Users can download these statistics in PDF and Excel format also.
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Cons
  • Management of Templates is complex.
  • Approval process of templates messages is complex and takes time.
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  • I like its Drag and Drop function to design e-mailers but it lacks in some functionalities. Foe example when I write two different contents in a same box I need a line to show separation between my contents in the same box but this feature is unavailable in SendPulse.
  • They should include more fonts. Every product or service needs different kind of fonts to make a right impact on customers. With limited option of fonts it restricts user's creativity.
  • It is good to have templates to give users some idea for designing campaigns but here SendPluse has nothing much to offer. They have very limited number of templates.
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Likelihood to Renew
No answers on this topic
Because I love how easy and intuitive SendPulse is.
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Usability
No answers on this topic
I find that overall SendPulse is very intuitive to use and the support is there to help you out in case you don't find how to do what you wish to do. The drag and drop functionalities make it easy to create the newsletters you want. Every field is explained and small tutorials are included to show you how to create a new template, newsletter, etc. which makes it very easy to use.
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Support Rating
No answers on this topic
Every time I contacted the support team with a question or a problem, they were very fast in replying and helping me out solve it. Usually latest within 10 minutes I would receive a first answer, and the problem would get solved on the same day.
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Implementation Rating
No answers on this topic
When implementing SendPulse, it is a good idea to have a transition phase where you still use both systems, in case anything goes wrong.
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Alternatives Considered
In my experience, Messagebird is very costly, not suitable for Indian companies. In my opinion, Pathetic support. And they even charge hefty setup fee. AiSensy, no setup fee and easy to start.
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For SendPulse's price point, I consider their competition to be the likes of Mailchimp, ConstantContact, etc. While SendPulse rates roughly average across the board in all areas, for businesses looking for the cheapest option (which comes with a lack of features/quality), ConstantContact beats them. For quality/features/value, I'd say Mailchimp is the best option for small businesses.
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Return on Investment
  • It has positive impact on overall business, as user feels connected if communicated properly.
  • Chat support helps increasing efficiency of support team.
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  • Tapping NRI clients with this software helps me in generating good revenue in last financial year.
  • I grow my NRI database by 60 in last year. And this software played a major role in doing so.
  • It made brand building very easy among my clients.
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ScreenShots

AiSensy Screenshots

Screenshot of Use Case- Recover 45-60% Abandoned CartsScreenshot of AiSensy App- Live Chat InterfaceScreenshot of AiSensy App- Contacts Page InterfaceScreenshot of AISensy App- WhatsApp Broadcast & API Campaigns Page InterfaceScreenshot of AiSensy App- Manage PageScreenshot of AiSensy App- Integrations Page

SendPulse Screenshots

Screenshot of Desktop versionScreenshot of Mobile application for iPadScreenshot of Mobile application for Android