TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AiSensy

    Score8 out of 10
    N/AOfficial WhatsApp Business API based Marketing platform allowing users to: Broadcast promotional messages to up to 1,00,000 users in one go, Install AI-based WhatsApp Chatbots and, Enable multiple Live Human-Agent based Customer Support on WhatsApp It is designed to support startups, small, medium & enterprise level businesses who wish to implement customer engagement & boost sales & ROI with WhatsApp Marketing.

    $20

    per month

    SAP Extension Suite (discontinued)

    Score8.3 out of 10
    N/AThe SAP Extension Suite (formerly part of the SAP Cloud Platform) is a legacy solution that enabled businesses to rapidly build and enhance applications, processes and experiences, with the goal of driving agility and flexibility, while extending the value of applications. The product has obsolesced, and modern offerings including SAP Build or theN/A
    Pricing
    AiSensySAP Extension Suite (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AiSensySAP Extension Suite (discontinued)
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    AiSensySAP Extension Suite (discontinued)
    Considered Both Products
    AiSensy
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    15 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    12 Answers
    Features
    AiSensySAP Extension Suite (discontinued)
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of AiSensy and SAP Extension Suite (discontinued)
    Feature
    AiSensy
    7.0
    1 Ratings
    17% below category average
    SAP Extension Suite (discontinued)
    -
    Ratings
    Chat history and transcripts7.01 Ratings00 Ratings
    Chat reporting7.01 Ratings00 Ratings
    Chat and web analytics7.01 Ratings00 Ratings
    Best Alternatives
    AiSensySAP Extension Suite (discontinued)
    Small Businesses
    ZoomInfo Chat
    Score7.7 out of 10
    Firebase
    Score8.5 out of 10
    Medium-sized Companies
    SAP Conversational AI (discontinued)
    Score6.8 out of 10
    Firebase
    Score8.5 out of 10
    Enterprises
    AWS Chatbot
    Score9.4 out of 10
    Qlik Analytics Platform
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AiSensySAP Extension Suite (discontinued)
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.0
    (17 ratings)
    User Testimonials
    AiSensySAP Extension Suite (discontinued)
    Likelihood to Recommend
    AiSensy
    - If you are ecommerce, then definately it can help you in your product/brand promotion. - It can help in selling products on whatsapp. - If you need to communicate important information to your user eg. Payment failed etc, that all can be done very effectively here.
    Incentivized
    Read full review
    Discontinued Products
    The adoption of SAP Extension Suite is growing significantly and it has become a strategic platform for our company. SAP Extension Suite will most likely meet the requirements of most companies to get beyond small workgroup apps and tackle more strategic requirements. The most important thing that SAP Extension delivers is a single UI for development effort for web and mobile deployment.
    Incentivized
    Read full review
    Pros
    AiSensy
    • It helps in sending predefined template messages to customer, which servers can trigger on particular events.
    • Their Support team is very good.
    • They Helped us in getting Verified Green tick from Facebook.
    • It manages marketing campaigns very well.
    Incentivized
    Read full review
    Discontinued Products
    • Reduces the length and cost of system development and integration
    • Empowers developers to acquire a new skill to deliver applications and other services efficiently
    • Enabled the innovation team to transform the way services are accessed and delivered
    • Ensures scalability of apps used simultaneously by thousands of customers
    Incentivized
    Read full review
    Cons
    AiSensy
    • Management of Templates is complex.
    • Approval process of templates messages is complex and takes time.
    Incentivized
    Read full review
    Discontinued Products
    • It was a bit of a hassle to configure at first but once setup it's easy and fast.
    • At a certain time they removed key items used in pipelines to force upgrades.
    • The new UI though works well feels less intuitive than the previous one.
    Incentivized
    Read full review
    Alternatives Considered
    AiSensy
    In my experience, Messagebird is very costly, not suitable for Indian companies. In my opinion, Pathetic support. And they even charge hefty setup fee. AiSensy, no setup fee and easy to start.
    Incentivized
    Read full review
    Discontinued Products
    We have been able to work in a much more agile way with SAP Extension Suite, and there is a lot of excitement that developing with this platform is significantly faster. SAP Extension Suite is the perfect fit to build great-looking applications that work on any form factor, be it [a] smartphone, laptop, or tablet, and within budget.
    Incentivized
    Read full review
    Return on Investment
    AiSensy
    • It has positive impact on overall business, as user feels connected if communicated properly.
    • Chat support helps increasing efficiency of support team.
    Incentivized
    Read full review
    Discontinued Products
    • Faster development cycle due to native integration with SAP products
    • Negative short-term ROI due to the lack of training material and significant differences with the previous version of the same tool (SAP Web IDE)
    • Tighter integration with corporate programming guidelines since SAP Extension Suite offers great integration with DevOps pipeline solutions
    Incentivized
    Read full review
    ScreenShots

    AiSensy Screenshots

    Screenshot of Use Case- Recover 45-60% Abandoned CartsScreenshot of AiSensy App- Live Chat InterfaceScreenshot of AiSensy App- Contacts Page InterfaceScreenshot of AISensy App- WhatsApp Broadcast & API Campaigns Page InterfaceScreenshot of AiSensy App- Manage PageScreenshot of AiSensy App- Integrations Page

    SAP Extension Suite (discontinued) Screenshots

    Screenshot of SAP FioriScreenshot of SAP Intelligent Robotic Process AutomationScreenshot of SAP Business Application StudioScreenshot of Build a mobile appScreenshot of Mobile app client