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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Airtable

    Score9 out of 10
    N/AAirtable is a project management and collaboration platform designed to enable content pipelines, product management, events planning, user research, and more. It combines spreadsheet,database, calendar, and kanban functionality within one platform.

    $24

    per month per seat

    Mattermost

    Score9 out of 10
    Enterprise companies (1,001+ employees)
    Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.

    $0

    per month per user

    Pricing
    AirtableMattermost
    Editions & Modules
    Team
    $24
    per month per user
    Business
    $54
    per month per user
    Enterprise
    Custom Pricing
    Free Self-Hosted
    $0
    per month per user
    Professional
    $10
    per month per user
    Enterprise
    Contact Us
    per month per user
    Offerings
    Pricing Offerings
    AirtableMattermost
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    AirtableMattermost
    Considered Both Products
    Airtable
    No answer on this topic
    Mattermost
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    48 Answers
    93%
    Would buy again
    43 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    40 Answers
    100%
    Delivers good value for the price
    41 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    49 Answers
    98%
    Happy with the feature set
    45 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    39 Answers
    100%
    Lived up to sales and marketing promises
    20 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    40 Answers
    100%
    Implementation went as expected
    31 Answers
    Features
    AirtableMattermost
    Project Management
    Comparison of Project Management features of Airtable and Mattermost
    Feature
    Airtable
    7.1
    222 Ratings
    7% below category average
    Mattermost
    8.3
    46 Ratings
    8% above category average
    Task Management9.0186 Ratings7.034 Ratings
    Resource Management9.0182 Ratings00 Ratings
    Gantt Charts8.082 Ratings8.410 Ratings
    Scheduling6.0155 Ratings8.410 Ratings
    Workflow Automation9.0132 Ratings7.427 Ratings
    Team Collaboration10.0205 Ratings00 Ratings
    Support for Agile Methodology8.0101 Ratings00 Ratings
    Support for Waterfall Methodology8.075 Ratings00 Ratings
    Document Management5.0159 Ratings00 Ratings
    Email integration7.0107 Ratings00 Ratings
    Mobile Access3.0181 Ratings9.143 Ratings
    Timesheet Tracking5.089 Ratings00 Ratings
    Change request and Case Management5.097 Ratings00 Ratings
    Budget and Expense Management8.0118 Ratings00 Ratings
    Search00 Ratings8.825 Ratings
    Visual planning tools00 Ratings9.012 Ratings
    Communication
    Comparison of Communication features of Airtable and Mattermost
    Feature
    Airtable
    -
    Ratings
    Mattermost
    8.4
    49 Ratings
    6% above category average
    Chat00 Ratings9.249 Ratings
    Notifications00 Ratings8.449 Ratings
    Discussions00 Ratings8.847 Ratings
    Surveys00 Ratings8.830 Ratings
    Internal knowledgebase00 Ratings6.033 Ratings
    Integrates with GoToMeeting00 Ratings8.99 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings8.713 Ratings
    Integrates with Outlook00 Ratings8.39 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Airtable and Mattermost
    Feature
    Airtable
    -
    Ratings
    Mattermost
    9.1
    29 Ratings
    15% above category average
    Versioning00 Ratings9.012 Ratings
    Video files00 Ratings9.323 Ratings
    Audio files00 Ratings9.323 Ratings
    Document collaboration00 Ratings7.919 Ratings
    Access control00 Ratings9.923 Ratings
    Advanced security features00 Ratings9.020 Ratings
    Integrates with Google Drive00 Ratings8.613 Ratings
    Device sync00 Ratings10.017 Ratings
    Best Alternatives
    AirtableMattermost
    Small Businesses
    Any.do
    Score8 out of 10
    Flock
    Score9.1 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Microsoft Viva Engage
    Score7.9 out of 10
    Enterprises
    Microsoft To Do
    Score9.6 out of 10
    Google Keep
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AirtableMattermost
    Likelihood to Recommend
    9.9
    (226 ratings)
    7.8
    (51 ratings)
    Likelihood to Renew
    8.0
    (3 ratings)
    6.4
    (7 ratings)
    Usability
    8.0
    (23 ratings)
    6.4
    (6 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (29 ratings)
    8.0
    (9 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (2 ratings)
    8.0
    (1 ratings)
    Configurability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    7.0
    (36 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    AirtableMattermost
    Likelihood to Recommend
    Airtable
    Airtable is an ideal platform for small and growing businesses to keep track of just about EVERYTHING they need to keep things running smoothly. It's a great way to keep tasks organized, and keep everyone on the same page with progress on all things. Our company finds the kanban particularly useful, as products go through a lifecycle from ideation to retirement, it's good to keep a database of what is in production, what's working, and what we've tried before. I can see the platform being challenging with much larger businesses, but for the small to medium businesses I've used the platform with, it is ideal.
    Incentivized
    Read full review
    Mattermost
    I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.
    Incentivized
    Read full review
    Pros
    Airtable
    • I can create tables, create and customize fields
    • Airtable has capabilities commonly found in spreadsheet applications, but also has some of the features found in databases.
    • The ability to filter fields. I set up a filter on the status field, so when a project is marked, complete, on hold, or canceled, that record is hidden from my current projects table view. If it is marked complete, the record is moved to the completed projects table view. In this way I can easily access a record of past projects
    • Being able to duplicate tables and create alternate views
    • Collapse and expand records. When I collapse the rows, I can easily scan current projects, next steps, project status, and due dates. When I expand the row, or field, I can see more detailed information about that field or record very easily. I can also expand or open the entire record. This is is helpful, when I am entering a lot of information to multiple fields in that record.
    Incentivized
    Read full review
    Mattermost
    • Easy intergration to our main CRM (Monday.com)
    • I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
    • The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.
    Incentivized
    Read full review
    Cons
    Airtable
    • When records are deleted, there could be more options for what happens to associated records in other tables.
    • Multi-select fields should be sortable.
    • The per-user pricing model can be cumbersome when you need to share bases with third parties but can't use a publicly accessible URL.
    Incentivized
    Read full review
    Mattermost
    • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
    • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
    Incentivized
    Read full review
    Likelihood to Renew
    Airtable
    We will 10/10 renew the use of Airtable because it has brought great value to our team. Not only is Airtable affordable, but it's also user-friendly and helps our team be efficient. We no longer need to rely on Excel spreadsheets being passed from person to person via email. Furthermore, we aren't dealing with corrupt Excel spreadsheets and the need to salvage data when a file is accidentally altered.
    Read full review
    Mattermost
    Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
    Incentivized
    Read full review
    Usability
    Airtable
    IMO the usability of this product is its greatest asset. The UI is clean and the menus are intuitive to the point where I'd feel confident having a non-spreadsheety colleague take on building an Airtable for the first time with next to no training. I can't say that about every table-like software product that I've used such as Notion.
    Incentivized
    Read full review
    Mattermost
    It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
    Incentivized
    Read full review
    Reliability and Availability
    Airtable
    I have rarely experience downtime, compared to other tools, and given how much time we spend on the tool. Even if there were to be, their updates on it are very timely, and our support team are able to provide any questions regarding
    Incentivized
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    Mattermost
    No answers on this topic
    Performance
    Airtable
    I never had any issues with load time, even with the integrations that we use today (google sheets) However, I'm curious if adding additional layers of integrations would slow down performance. We do carry quite a bit of data in Airtable, but, again, no impact on overall performance
    Incentivized
    Read full review
    Mattermost
    No answers on this topic
    Support Rating
    Airtable
    Airtable has great support. They have a variety of support features to answer any questions. They have great self teaching instructions for templates and product tours. They also have support for teams and project management. They also have a fantastic customer help line. They are able and willing to answer customer questions and never have customers waiting long
    Incentivized
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    Mattermost
    We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
    Incentivized
    Read full review
    In-Person Training
    Airtable
    This training was done in-house, but the Airtable team provided resources and how to guides to ensure that we covered all components of the system
    Incentivized
    Read full review
    Mattermost
    No answers on this topic
    Online Training
    Airtable
    Recorded trainings were provided by the Airtable team. Great as an evergreen resources to new team members and for anyone that wants to refresh their Airtable knowledge
    Incentivized
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    Mattermost
    No answers on this topic
    Implementation Rating
    Airtable
    Training all users was an important part of the implementation, which did take considerable time and effort. At first glance without training, the content calendar can be overwhelming because of the amount of data. The features within Airtable seem to be endless but our team was able to identify the most important to be successful.
    Read full review
    Mattermost
    This went as expected. No surprises or major hurdles.
    Incentivized
    Read full review
    Alternatives Considered
    Airtable
    Airtable was a really good fit for this specific use case as it provided a huge number of collaboration features in an intuitive and pleasant-to-use interface. The free tier worked initially with our work, and the upgrade pathway was fair and made sense for us.
    Incentivized
    Read full review
    Mattermost
    I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Airtable
    I did not help purchase the product, but Airtable's per user pricing structure is inconvenient when some users only need occasional or read-only use.
    Incentivized
    Read full review
    Mattermost
    No answers on this topic
    Scalability
    Airtable
    There are TONS of opportunity to scale, but I think it's a matter if you have the time and resources to do so because the initial setup can be fairly time consuming and prioritized dedication
    Incentivized
    Read full review
    Mattermost
    No answers on this topic
    Return on Investment
    Airtable
    • It gives us a real-time experience of working.
    • Through this platform, I always have the idea bout which of my team member is working on which particular part of the project, I can easily track their progress, and also I can easily correct them where it is required by adding sticky notes, by sending the attachments and URLs.
    • Quality services.
    Incentivized
    Read full review
    Mattermost
    • Improved Communication Efficiency by consolidating all the variety of messaging apps etc
    • real-time communication and collaboration has improved the orgs ability to address issues and implement changes rapidly.
    • Accelerated decision-making processes, reducing the time required for team approvals and discussions which used to be in back and forth emails.
    Incentivized
    Read full review
    ScreenShots

    Airtable Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Mattermost Screenshots

    Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.