Airtable vs. Kissflow

Airtable is well suited for cross-functional teams who all have an interest in data site - it's democratizing who owns data. Especially if there will be a need to add input on a cell-level basis view comment functionality with the expectation of @mentioned parties respond. Airtable is less suited for teams who need to run functions, jobs, and macros across a data set; they're best suited for Excel.

Incentivized

KiSSFLOW is well suited for any information heavy paperwork that multiple people approve and have access to complete work. It is less suited for processes that require a lot of back and forth with a form initiator. The workflows like to be very linear without much back tracking. It can do that but it prefers to be forward linear.

• I can create tables, create and customize fields
• Airtable has capabilities commonly found in spreadsheet applications, but also has some of the features found in databases.
• The ability to filter fields. I set up a filter on the status field, so when a project is marked, complete, on hold, or canceled, that record is hidden from my current projects table view. If it is marked complete, the record is moved to the completed projects table view. In this way I can easily access a record of past projects
• Being able to duplicate tables and create alternate views
• Collapse and expand records. When I collapse the rows, I can easily scan current projects, next steps, project status, and due dates. When I expand the row, or field, I can see more detailed information about that field or record very easily. I can also expand or open the entire record. This is is helpful, when I am entering a lot of information to multiple fields in that record.

Incentivized

• I appreciate the automatic email notifications when it is your turn to complete a task. This keeps everyone on track.
• I appreciate being able to "reassign" a task as well--leaving flexibility for some folks to cover for others when needed.
• I appreciate the personal check-ins from our rep, asking how things are going. That makes me feel like someone is paying attention and wants me to be happy with the product.

Incentivized

• Airtable does not integrate with collaboration services with which it is possible to review live changes within each spreadsheet (in the case of keeping them closed).
• Does not automate analysis traffic.
• It does not include any section where it is possible to communicate with the other editors.

Incentivized

• Learning. If you are coming from a 100% paper process and have employees who know nothing more, then there is definitely a learning curve. You will need to bring someone in to help you train employees on the core concept of the change (the "Why are we doing this" questions). KiSSFLOW does have support, but this is more getting down to the details in your own work environment.
• Visual learners will love it, but not non-visual. If you are an accountant, and your brain works like an accountant, then this program will be difficult to learn. It is very visual, and I have seen more success with visual learners than any others.
• Bugs. A few years ago, there were a lot of bugs. There are not that many anymore. This is to be expected with any program, so if you are training an impatient staff who doesn't do well with error messages, you will want to be sure to pad the training sessions. I have not seen error messages in a long time; however, the nature of the beast is that you won't see one until you actually find one...

Incentivized

We love Airtable for how we use it and we know there are probably tons of other ways we can implement it for other departments. We just haven't gotten there yet (due to bandwith) Customer Support is also super helpful and overall ease of use is fantastic

Incentivized

Really love the product. Was pleasantly surprised that it has been easy to use for parents

Incentivized

Airtable is a simple and intuitive tool. However, when you first set it up, you need someone who is curious and able to design a system that works for your organisation's use case. This takes some time, but it can be intuitive once it's set up.

Incentivized

The system has room to grow as it's limited by not being able to edit POs after they've been approved. The system is great for registrations and syncing to other systems while including the attachments. The reporting from Kissflow is also easy to setup to link to other platforms such as Looker

Incentivized

I have rarely experience downtime, compared to other tools, and given how much time we spend on the tool. Even if there were to be, their updates on it are very timely, and our support team are able to provide any questions regarding

Incentivized

I never had any issues with load time, even with the integrations that we use today (google sheets) However, I'm curious if adding additional layers of integrations would slow down performance. We do carry quite a bit of data in Airtable, but, again, no impact on overall performance

Incentivized

Airtable has great support. They have a variety of support features to answer any questions. They have great self teaching instructions for templates and product tours. They also have support for teams and project management. They also have a fantastic customer help line. They are able and willing to answer customer questions and never have customers waiting long

Incentivized

I haven't encountered a need for support with KiSSFLOW. It's not a perfect platform, but it's functional, dependable, and reasonably intuitive. I can't fault a support team just because their product works!

Incentivized

This training was done in-house, but the Airtable team provided resources and how to guides to ensure that we covered all components of the system

Incentivized

Recorded trainings were provided by the Airtable team. Great as an evergreen resources to new team members and for anyone that wants to refresh their Airtable knowledge

Incentivized

Training all users was an important part of the implementation, which did take considerable time and effort. At first glance without training, the content calendar can be overwhelming because of the amount of data. The features within Airtable seem to be endless but our team was able to identify the most important to be successful.

Airtable is the most user-friendly and adaptive. It's UX/UI is the most aesthetically pleasing (which matters a lot if its what you're staring at every day), and the customizability of having different views and perspectives of the same record is extremely helpful. It's also a great cloud-based storage place for marketing materials, as it goes beyond simple storage - you can group together, make notes, connect, and comment on assets.

Incentivized

KiSSFLOW wants you to be able to increase productivity, make it possible to "manage the chaos" (their own words) and simply make things better. It is exactly what it sounds like. For a visual learner, KiSSFLOW is perfect. It really does make good on its promise to help you manage the chaos, and it makes it easy for your employees to understand how your business works. More specifically, I recommended this program for a small school that had never automated anything. They knew nothing about the process. Bringing in KiSSFLOW allowed them to not only refine their process, but it gave awareness to other employees and ensure that they could work as a team, knowing the intricacies of how each department works (so, the Director would understand the many steps of Admissions before taking over after enrollment -- they would know what each family experienced).

Incentivized

There are TONS of opportunity to scale, but I think it's a matter if you have the time and resources to do so because the initial setup can be fairly time consuming and prioritized dedication

Incentivized

• It gives us a real-time experience of working.
• Through this platform, I always have the idea bout which of my team member is working on which particular part of the project, I can easily track their progress, and also I can easily correct them where it is required by adding sticky notes, by sending the attachments and URLs.
• Quality services.

Incentivized

• Somewhat expensive compared to other cheap (or free) task management alternatives. ROI depends on your specific needs and the size of your organization.
• ROI can be ambiguous since KiSSFLOW is primarily for internal company use. A simple email thread could accomplish many of the same things, but with less efficiency.

Incentivized