airSlate WorkFlow vs. Mitratech HotDocs

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
airSlate WorkFlow
Score 7.5 out of 10
N/A
airSlate is a codeless workflow building platform, focusing on document generation, contract lifecycle management with e-sign, and what the vendor describes as mobile-friendly web forms which can be integrated with systems of record (e.g. CRM, etc), using no code airSlate bots.N/A
Mitratech HotDocs
Score 1.1 out of 10
N/A
Mitratech HotDocs is a document automation solution used to turn documents and forms into intelligent templates and workflows for document assembly. HotDocs was acquired by Abacus Next in 2017, and by Mitratech in 2024.N/A
Pricing
airSlate WorkFlowMitratech HotDocs
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
airSlate WorkFlowMitratech HotDocs
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
airSlate WorkFlowMitratech HotDocs
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User Ratings
airSlate WorkFlowMitratech HotDocs
Likelihood to Recommend
7.5
(0 ratings)
1.0
(0 ratings)
Likelihood to Renew
7.7
(0 ratings)
-
(0 ratings)
Usability
5.0
(0 ratings)
1.0
(0 ratings)
Support Rating
3.6
(0 ratings)
8.5
(0 ratings)
Implementation Rating
-
(0 ratings)
4.0
(0 ratings)
Configurability
7.5
(0 ratings)
-
(0 ratings)
User Testimonials
airSlate WorkFlowMitratech HotDocs
Likelihood to Recommend
Well suited for forms that need to be signed by one or more people (ie multiple levels of managers). Great to keep all completed slates in one section so that you can find what was completed and where. It does get a bit tricky with routing when it's a bit of back and forth.
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If you are doing transactional documents, HotDocs is a game-changer. If there are only a few select variables that change while the remainder of the work mostly consists of form language, this is a program that will dramatically increase efficiency. Even the most technical and dense documents can be turned into a template, as long as you are willing to take the time to invest in future time saving. However, if the majority of the work that you are doing is not constantly repeating, this may not be the software for you.
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Pros
  • The airSlate interface is very easy to use. Creating new forms or updating existing ones is way less challenging than other similar platforms.
  • airSlate integration with other platforms is straightforward and doesn't require special unique code.
  • The look and feel of the user interface is clean and inviting.
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  • Easy to use and quick when it comes to creating documents
  • Template personalization can range from simple to quite complex
  • The engine is continually running and producing papers swiftly and effortlessly
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Cons
  • Field mapping to Salesforce is precise but a bit fidgety. Would be nice to be able to do it on the form builder instead of in a separate bot.
  • Fillable fields in PDFs are ugly. It would be nice if font size/spacing/alignment actually matched the document.
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  • HotDocs is difficult to develop new documents as it's as complicated as programming at times. I often have to call for assistance.
  • The tables can be frustrating. It makes it hard to insert between items as you have to make sure it doesn't offset other areas.
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Likelihood to Renew
I give this rating because I am hopeful the functions I would like will be added in the near future.
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No answers on this topic
Usability
Starting with a template it is easy to see how parts of the workflow are connected and make changes that will customise the product for your own use case. In our situation, rather than starting from scratch, our form was working within hours of joining the trial version. Several hours of tweaks lead us to a form that is better than the tool it was replacing and we are saving real man-hours with a minimum investment of time and money. Service has been exceptional.
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If I cannot get tech support (especially at the supervisory level) during my work hours, then what good is their program?
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Support Rating
I have reached out to airSlate support a number of times during setup and after. The platform includes a built-in support chat that is very convenient and fast. I'm able to get the answers I need is less time than it takes with any other software I use. And I don't need to pick up a phone or write an email and wait for a response. They support staff is very knowledgeable and accommodating
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The support is fine, but make no mistake it is PAID support because you have to purchase it each year in order to keep the updates.
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Implementation Rating
No answers on this topic
If you use WordPerfect X9 - choose"no word-processing software."
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Alternatives Considered
HelloSign is the only other products we've used but it does not have the automation we needed. We used it when we were processing fewer digital forms and most others were required by our legal department to be printed and signed.
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Hotdocs as compared to Legito is better because of many reasons. The subscription pricing of Legito is too expensive as compared to Hotdocs. Secondly, it doesn't integrate well with Microsoft Word as compared to Hotdocs. Thirdly, Legito is only web based where as Hotdocs can be used online as well as it has a desktop version too
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Return on Investment
  • Time saved from having to email or run documents to other people for sign off
  • Time saved from auto-storing documents in the correct place once we get all the bots set up
  • Confidence from a legal standpoint due to the validity of e-signatures and its tracking
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  • It makes it easy to fill out the form.
  • I really only use it for the one form, it doesn't do as well with the other forms.
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ScreenShots