airSlate WorkFlow vs. FIS Operations Workflow Manager

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
airSlate WorkFlow
Score 7.5 out of 10
N/A
airSlate is a codeless workflow building platform, focusing on document generation, contract lifecycle management with e-sign, and what the vendor describes as mobile-friendly web forms which can be integrated with systems of record (e.g. CRM, etc), using no code airSlate bots.N/A
FIS Operations Workflow Manager
Score 6.0 out of 10
N/A
FIS® Operations Workflow Manager (formerly Macess) is an insurance business process management and enterprise content management solution built to meet the complex needs of the world’s health, life, and property and casualty insurers. Workflow Manager helps connect and streamline operations, enabling insurers to optimize systems and processes while ensuring accuracy and transparency using streamlined insurance workflow automation.N/A
Pricing
airSlate WorkFlowFIS Operations Workflow Manager
Editions & Modules
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Offerings
Pricing Offerings
airSlate WorkFlowFIS Operations Workflow Manager
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
airSlate WorkFlowFIS Operations Workflow Manager
User Ratings
airSlate WorkFlowFIS Operations Workflow Manager
Likelihood to Recommend
7.5
(0 ratings)
-
(0 ratings)
Likelihood to Renew
7.7
(0 ratings)
-
(0 ratings)
Usability
5.0
(0 ratings)
-
(0 ratings)
Support Rating
3.6
(0 ratings)
-
(0 ratings)
Configurability
7.5
(0 ratings)
-
(0 ratings)
User Testimonials
airSlate WorkFlowFIS Operations Workflow Manager
Likelihood to Recommend
Well suited for forms that need to be signed by one or more people (ie multiple levels of managers). Great to keep all completed slates in one section so that you can find what was completed and where. It does get a bit tricky with routing when it's a bit of back and forth.
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Pros
  • The airSlate interface is very easy to use. Creating new forms or updating existing ones is way less challenging than other similar platforms.
  • airSlate integration with other platforms is straightforward and doesn't require special unique code.
  • The look and feel of the user interface is clean and inviting.
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Cons
  • Field mapping to Salesforce is precise but a bit fidgety. Would be nice to be able to do it on the form builder instead of in a separate bot.
  • Fillable fields in PDFs are ugly. It would be nice if font size/spacing/alignment actually matched the document.
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Likelihood to Renew
I give this rating because I am hopeful the functions I would like will be added in the near future.
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Usability
Starting with a template it is easy to see how parts of the workflow are connected and make changes that will customise the product for your own use case. In our situation, rather than starting from scratch, our form was working within hours of joining the trial version. Several hours of tweaks lead us to a form that is better than the tool it was replacing and we are saving real man-hours with a minimum investment of time and money. Service has been exceptional.
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Support Rating
I have reached out to airSlate support a number of times during setup and after. The platform includes a built-in support chat that is very convenient and fast. I'm able to get the answers I need is less time than it takes with any other software I use. And I don't need to pick up a phone or write an email and wait for a response. They support staff is very knowledgeable and accommodating
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Alternatives Considered
HelloSign is the only other products we've used but it does not have the automation we needed. We used it when we were processing fewer digital forms and most others were required by our legal department to be printed and signed.
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Return on Investment
  • Time saved from having to email or run documents to other people for sign off
  • Time saved from auto-storing documents in the correct place once we get all the bots set up
  • Confidence from a legal standpoint due to the validity of e-signatures and its tracking
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ScreenShots