Airship vs. FlowUp

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Airship
Score 8.5 out of 10
N/A
The Airship Experience Platform provides an end-to-end solution for unifying experiences across channels and capturing value across the entire customer lifecycle.N/A
FlowUp
Score 6.2 out of 10
N/A
FlowUp is a Follow-up Automation software that gives users automated follow-ups to design a workflow to reach leads at their most preferred communication channel. FlowUp aims to strengthen follow-up with multiple channel outreach with Calls, SMS, MMS, Ringless Voicemails, Surveys, Press 1 campaigns. It gives campaigns an edge with its Inbound strategy to stay connected with leads even while offline. It also helps keep all the needed platforms around with a Zero-coding CRM…N/A
Pricing
AirshipFlowUp
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AirshipFlowUp
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptional$300 Per use
Additional DetailsThere will be Extra charges for Buy numbers. Numbers charges will be $5/per month for local Number and $10/per month for Toll-Free Number
More Pricing Information
Community Pulse
AirshipFlowUp
Best Alternatives
AirshipFlowUp
Small Businesses
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Score 8.0 out of 10
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Score 7.8 out of 10
Medium-sized Companies
Flurry Analytics
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Score 9.0 out of 10
Dialpad Support
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Score 9.0 out of 10
Enterprises
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Score 9.0 out of 10
Verint Community
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Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AirshipFlowUp
Likelihood to Recommend
8.9
(0 ratings)
10.0
(0 ratings)
Usability
6.0
(0 ratings)
-
(0 ratings)
Support Rating
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
AirshipFlowUp
Likelihood to Recommend
Well-Suited for: 1. Mobile App Notifications: Ideal for targeted push notifications in apps. 2. Customer Segmentation: Effective for personalized marketing campaigns based on user data. 3. Event-Triggered Automation: Great for automated messaging based on user actions. 4. A/B Testing: Useful for optimizing campaign messages and strategies. Less Appropriate for: 1. Non-Mobile Channels: Less effective if the primary focus is on non-mobile communications like email or direct mail. 2. Basic Email Marketing: Other platforms might be better suited for simple, broad email campaigns without complex segmentation or personalization needs.
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FlowUp is a well-suited tool for follow-up and marketing automation and it's worth giving a trial. This tool facilitates ease to engage with leads and customers more effectively and efficiently.
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Pros
  • Setting up the target audience within Airship using attributes is one of my favorites.
  • Airship has a very user-friendly interface with detailed documentation for self-help. I also enjoy the training sessions, articles and reports Airship organized as those are very insightful and useful.
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  • Sales automation.
  • Ease to connect and engage with leads and customers effectively.
  • Follow-up process automation.
  • Effective with building better customers experience.
  • Simple to understand features.
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Cons
  • The automated A/B testing winner selection and application should be added
  • The flexibility of message shape, specifically incorporating transparency so messages do not need to be a rectangular shape
  • Faster and more reliable servers around the globe
  • Making more detailed use cases and tutorials to be followed can simplify things for users
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  • Despite all the communicative advantages that FlowUp offers, it is problematic to have to constantly leave the platform to be able to hold meetings in an external service for online meetings, such as zoom, since Flowup does not take into account the possible need to use video calls or group sessions when planning or selling.
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Usability
The interface takes a bit getting used to in order to know how to take advantage of everything. Some of the analytics that are available are particularly hard to find, so it's important to pay attention when customer support reviews everything, but everything I'd want and need in terms of Push and In-App messaging is all there.
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No answers on this topic
Support Rating
I have not had to interact much with customer support as I have been able to find the vast majority of the answers I'm looking for within their documentation, which I very much appreciate because it saves me a lot of time. Customer support has been responsive and helpful for the most part during the couple of interactions I've had.
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No answers on this topic
Alternatives Considered
I have also worked with Vibes, Salesforce, Pendo, and Swrve for mobile app marketing efforts, and I always come back to airship as delivering the best Push and In-App messaging capabilities. If you want a full service platform for Push and In-App messaging rather than configuring these channels through something that is no cost such as Firebase, then i would recommend Airship.
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It's very outstanding for real-time sales reporting. Excellent with lead management. Efficient with email management. Customization of the dashboard.
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Return on Investment
  • The ROI has increased more than approx. 50% (exact details to be confirmed) based on cross-channel orchestration
  • Using push notifications alone, we have seen a huge increase in app engagement which was a challenge before to nudge users to get back to the App after initial download
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  • There has been a big increase in the company's profit rate in the last quarter, and all thanks to the fact that we have started implementing Flowup for our commercial strategies, the reason for this being to be able to further expand our possibilities to reach potential clientele and other managers in the team.
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ScreenShots

Airship Screenshots

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FlowUp Screenshots

Screenshot of Followup Automation