AHEAD builds platforms for digital business. By weaving together cloud infrastructure, intelligent operations, and modern applications, we help enterprises deliver on the promise of digital transformation. AHEAD was founded in 2007 and in 2019 merged with Sovereign Systems, and Data Blue. The services formerly available under those brands is now available from AHEAD, LLC.
N/A
Deloitte Consulting
Score 10.0 out of 10
N/A
Deloitte Consulting is a global IT consulting firm with expertise across a wide range of technologies and domains.
They are easily our go to company for anything revolving around VMware suite, whether that is infrastructure related, automation related, or monitoring related. It's a no brainier to get their assistance with a lot of tasks as they can competently implement complex designs. Also on the storage architecture side they are great. I'm sure there is much more but for my team we mainly leverage them in these areas.
Deloitte is proficient in all aspects of customer relationship management. Outside of improving client relationships, they helped us strengthen our compliance and risk management and created internal operational efficiencies. The consultants did a very good job of working together with our team and were very transparent and professional in answering all questions raised during the implementation process. We were all on the same page in the end there were no dissatisfied managers.
The provided pre-req documentation was thorough and well thought out, making it easy to jump into the project.
The design session to gather our requirements was very helpful, Sovereign's familiarity with the vRealize product line along with diagramming our desired layout confirmed our decision to bring in assistance with the project.
When we ran into some issues with Sovereign's custom code their development team was on top of it and solved the issue in a matter of a few days.
Coordination of product orders with the vendor although I think the vendor is the bigger issue. Insuring delivery time frames are met is of great importance with these kinds of projects.
Communication between scheduled project meetings. There could be more contact between meetings.
The price is a bit steep, but considering how functional it is, it's fair to pay in order to work with a good CRM system.
Some methods of scheduling meetings and overall consistent check-ins could have been more organized and flexible to meet the needs of our organization.
Reports could be a bit better structured and more straight to the point.
Having extensive pre-implementaton dialogue really made the process much smoother. We had most of our bases covered and were ready for the equipment installation/implementation, except for the previously mentioned network configuration issues that arose.