TrustRadius: an HG Insights company

Agilon One vs. Neon CRM

Save this comparison

Save this comparison

Agilon One

Neon CRM

19 Reviews and Ratings

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Agilon One

    		N/A
    Enterprise companies (1,001+ employees)
    		Agilon’s One is a web-based donor management and Customer Relationship Management (CRM) suite of modules that are designed to seamlessly share information to improve fundraising.  It helps nonprofits manage events, scholarships, memberships and send customized email communications. This solution includes customizable dashboards and profiles while providing granular security to help nonprofits maximize donor information and leverage it in email and web…N/A

    Neon CRM

    Score8.9 out of 10
    Small Businesses (1-50 employees)
    		Neon CRM is a constituent management platform designed for nonprofits and membership associations. Its relationship-focused system offers a comprehensive view of supporters and members, to enable more engagement and revenue. It can be used to manage fundraising campaigns, events, communications, and it offers reporting tools to give stronger insights into the user's organization. It automates processes like email marketing, workflows, volunteer management, and payment processing so that users…

    $99

    per month

    Pricing
    Agilon OneNeon CRM
    Editions & Modules
    No answers on this topic
    Essentials
    $99
    per month
    Impact
    $199
    per month
    Empower
    $399
    per month
    Offerings
    Pricing Offerings
    Agilon OneNeon CRM
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup Fee$5,000 per installationOptional
    Additional DetailsPricing is based on the modules implemented and the number of concurrent users. Pricing starts at 5 users for $15,000.All plans include unlimited system users, unlimited records, unlimited online forms, and unlimited ticket support. Essentials is a streamlined version of Neon CRM designed for smaller nonprofits. Premium support options are included with Empower. All pricing is based on the organization's revenue.
    More Pricing Information
    Community Pulse
    Agilon OneNeon CRM
    Considered Both Products
    Agilon, LLC
    No answer on this topic
    Neon One, LLC
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    60%
    Happy with the feature set
    3 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Agilon OneNeon CRM
    Communications and Marketing
    Comparison of Communications and Marketing features of Agilon One and Neon CRM
    Feature
    Agilon One
    -
    Ratings
    Neon CRM
    1.2
    2 Ratings
    139% below category average
    Constituent engagement and marketing00 Ratings1.52 Ratings
    Social listening00 Ratings1.01 Ratings
    Digital advocacy enablement00 Ratings1.01 Ratings
    Reporting and Analytics
    Comparison of Reporting and Analytics features of Agilon One and Neon CRM
    Feature
    Agilon One
    -
    Ratings
    Neon CRM
    1.8
    2 Ratings
    112% below category average
    Reporting and data visualization00 Ratings1.02 Ratings
    Wealth screening00 Ratings2.62 Ratings
    Fundraising and Events
    Comparison of Fundraising and Events features of Agilon One and Neon CRM
    Feature
    Agilon One
    -
    Ratings
    Neon CRM
    1.4
    2 Ratings
    125% below category average
    Online donation options00 Ratings3.12 Ratings
    Event registration and ticketing00 Ratings1.01 Ratings
    Text and phone donations00 Ratings1.01 Ratings
    Volunteer shift management00 Ratings1.01 Ratings
    Mobile event check-in00 Ratings1.01 Ratings
    Security and Platform
    Comparison of Security and Platform features of Agilon One and Neon CRM
    Feature
    Agilon One
    -
    Ratings
    Neon CRM
    1.5
    2 Ratings
    128% below category average
    Role-based user permissions00 Ratings2.62 Ratings
    Mobile access00 Ratings1.01 Ratings
    Integrations00 Ratings1.01 Ratings
    User Ratings
    Agilon OneNeon CRM
    Likelihood to Recommend
    -
    (0 ratings)
    1.0
    (12 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    1.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    1.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    1.0
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    4.0
    (1 ratings)
    User Testimonials
    Agilon OneNeon CRM
    Likelihood to Recommend
    Agilon, LLC
    No answers on this topic
    Neon One, LLC
    If you are looking for a quick and easy database option, which integrates breezily with email clients like MailChimp and Constant Contact, and has built-in credit/debit card processing capabilities, NeonCRM is a very good option. An affordable alternative to Salesforce or Raiser's Edge, it does lack some of their "bells and whistles" but gets the job done. On the one hand, Neon features a shallow learning curve and solid user interface, and is web based and mobile friendly. On the other hand, Neon might not be totally appropriate for large or national level organizations because some of the reporting seems less "robust" than pricier alternatives...
    Incentivized
    Thomas Phillips
    Development Officer
    Read full review
    Pros
    Agilon, LLC
    No answers on this topic
    Neon One, LLC
    No answers on this topic
    Cons
    Agilon, LLC
    No answers on this topic
    Neon One, LLC
    • Learning the ropes is largely accomplished by reading manuals and watching videos. I don't learn that way. I'd much prefer to be shown. I guess I'm old school.
    • They can be stingy with the customer support. We bought the big package and I still wind up going back to my salesperson to help me cut through any red tape to get what I need.
    Incentivized
    Lisa Steinberg
    Director of Leadership Engagement
    Read full review
    Likelihood to Renew
    Agilon, LLC
    No answers on this topic
    Neon One, LLC
    No answers on this topic
    Usability
    Agilon, LLC
    No answers on this topic
    Neon One, LLC
    No answers on this topic
    Support Rating
    Agilon, LLC
    No answers on this topic
    Neon One, LLC
    As stated before, they push you to read the manual or watch the video when what I want is a human being to walk/talk me through it. Like I said, maybe I am old school but that's how I learn. It's been a challenge.
    Incentivized
    Lisa Steinberg
    Director of Leadership Engagement
    Read full review
    Implementation Rating
    Agilon, LLC
    No answers on this topic
    Neon One, LLC
    No answers on this topic
    Alternatives Considered
    Agilon, LLC
    No answers on this topic
    Neon One, LLC
    No answers on this topic
    Return on Investment
    Agilon, LLC
    No answers on this topic
    Neon One, LLC
    • Positive: Neon allows us to track, analyze, and optimize our fundraising efforts and outcomes. It is critical to our success.
    • Positive: Neon works easily with our website, making donations easy for the donor.
    • Positive: Neon is affordable in comparison with similar products.
    • Negative: Neon is not well known (yet) so each new employees will probably need to learn it from scratch.
    Incentivized
    Thomas Phillips
    Development Officer
    Read full review
    ScreenShots

    Agilon One Screenshots

    Screenshot of Agilon One Home PageScreenshot of Prospect SearchScreenshot of Constituent Profile

    Neon CRM Screenshots

    Screenshot of Email Builder: Elevates appeals, newsletters, and other communications with mobile-responsive emails, multi-column layouts, text block editor and full email preview while building.Screenshot of Fundraising Dashboard: Aggregates fundraising data in one place to analyze various campaigns, performance, progress, and comparisons to other years and campaigns.Screenshot of Workflow Automation: Automated workflows that take care of redundant administrative tasks, with workflows to define triggers, audience, and the action to be performed.Screenshot of Reporting: Comprehensive reporting features to pull a variety of reports. By selecting the data source of interest and the fields needed, Neon CRM provides reports to analyze and share with key stakeholders.Screenshot of Donation Form Themes: Drag and drop themes for donation pages matched to the brand with customization.Screenshot of Volunteer Management: To understand the ways that people want to give support, and to track and manage volunteer sign-ups, projects, and time.