Agiloft vs. Ironclad

Agiloft is great for storing contracts and being able to run reports on those contracts. Where is lacks is when there are amendments to the contracts which change information that you will run a report on. Since the data doesn't stack, if I wanted to run a report on any agreement with unpaid time off and there was unpaid time off added in the first amendment but removed in the second amendment, the first amendment would still hit the report even though the unpaid time off was removed in a later amendment

Incentivized

I think it worked realllly well at my previous company where we used it for a very simple form that just required one simple signature from both sides- this was a form used to record custom pricing/discounts for a product that typically was not discounted. In my current role, there are many more required fields on the form/contract, and can be multiple levels of approvals on one side, and then possibly multiple levels of approvals/signatures on the other side. I've never used another solution in the exact same way (like DocuSign) to be able to compare experiences, but on Ironclad, understanding where I am in the completion process can be confusing. Within the app, I wish it was more of just a checklist or schedule of what needs to happen, but it's not written out that clearly. Lastly, there is something wrong with our notifications (I'm not sure if this is specific to my company's settings)- I frequently get 'contract completed' or 'contract signed' email notifications even if that hasn't occurred. They seem to correlate with updating the form or refreshing the sync from SFDC.

• Ease of use for both end users and administrators
• Limitless workflow development to automate processes
• Flexibility to integrate with other software platforms

Incentivized

• Ironclad is extremely easy to use, without providing much specific direction to new users.
• It's wonderful to be able to capture the progress of contracts and requests as well as the notes regarding the status.
• It's easy to tag another colleague into a workflow for their input and approvals as necessary.

Incentivized

• It would be nice if there were a way to upload an executed agreement and have the system pull the details into the contract record.
• Maybe having a "themes" option so that individual users could pick a color scheme/layout that worked best for them.
• Having a Chat feature could be helpful instead of sending internal emails.

Incentivized

• Interface is suboptimal
• It has to be easier to set up new documents and fields. I had to hire a consultant to do the work because it's simply not easy or intuitive
• AI capability is suboptimal. Often, suggested text has nothing to do with the topic being indexed

Incentivized

The current functionality is excellent and we keep getting request for more. Leadership wants to make this a one stop shop.

Incentivized

Agiloft is a wonderful tool, easy to use and has a lot of functionality. The only reason it is not a 10 is because it does not stack information for agreements and related amendments which greatly impacts reporting

Incentivized

I think it does all the things I need, and it can be simple to use, but it can also be confusing and not intuitive the more functionality you take advantage of. I am especially frustrated by false "form completed" notifications that I receive not only when forms have actually been completed, but also when they've been refreshed from SFDC or otherwise updated.

Implementation was relatively easy and I have not had any issues with the support. UI change created some challenges for the end-users, but overall, it was a smooth experience. I hope the company will continue investing in the product and not consider it as something to not care about too much. I believe Agiloft does not make any other software, so I think the focus on it should not wane.

Incentivized

I haven't used the support services for IronClad, but I understand from our legal team, the support is very good, they have replied and provide solutions quickly and effectively. I have used the documentation and support pages which are very complete and which have been updated given the user interface updates.

Incentivized

Agiloft is a better-known product, so we trusted it over the newer alternatives. I also researched its record in updating software to fit the newest needs of the consumers. Recent UI update went quite successfully, and I feel it is a great deal when the software many important people in the company look at looks great. Agiloft fit all our needs and there was no reason for us to decline it.

Incentivized

IronClad is a comprehensive platform that allows legal teams, cross functional teams and approvers to keep track of the suggestions and changes made to legal agreements. It keeps everything in a single place, however it lacks the simplicity and practicality of DocuSign throughout the signing process, so we usually have to use both platforms to complete a legal workforce

Incentivized

• Stakeholders - They want status updates - we actually get business because they like our reporting, big ROI
• It's not a negative impact, but we have gone down "rabbit holes" trying to make it work for applications where it isn't really suited because it is a great platform...understand its limitations
• ROI - The platform sends out a lot of communications, we would have to add staff to maintain

Incentivized

• Increased employee efficiency.
• Easily supervised contract application status.
• Easily managed active/inactive contracts.

Incentivized