Agiline CRM is a customer relationship management (CRM) software. It is built around features like sales automation, marketing automation, customer service / help desk, and contact management.
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Veeva CRM
Score 8.4 out of 10
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Veeva CRM is an enterprise customer relationship management application for pharmaceutical, biotech, consumer health, and animal health companies. CRM supports field sales and medical teams, including primary care, specialty care, key accounts, retail sales, and medical science liaisons.
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Pricing
Agiline CRM
Veeva CRM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Agiline CRM
Veeva CRM
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Agiline CRM
Veeva CRM
Features
Agiline CRM
Veeva CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Agiline CRM
9.2
1 Ratings
18% above category average
Veeva CRM
9.1
4 Ratings
17% above category average
Customer data management / contact management
9.01 Ratings
10.04 Ratings
Workflow management
9.01 Ratings
9.04 Ratings
Territory management
10.01 Ratings
7.04 Ratings
Opportunity management
9.01 Ratings
8.03 Ratings
Integration with email client (e.g., Outlook or Gmail)
9.01 Ratings
10.03 Ratings
Contract management
9.01 Ratings
10.03 Ratings
Quote & order management
10.01 Ratings
9.03 Ratings
Interaction tracking
9.01 Ratings
10.04 Ratings
Channel / partner relationship management
9.01 Ratings
9.03 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Agiline CRM
9.3
1 Ratings
21% above category average
Veeva CRM
9.3
3 Ratings
21% above category average
Case management
10.01 Ratings
10.03 Ratings
Call center management
9.01 Ratings
8.01 Ratings
Help desk management
9.01 Ratings
10.02 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Agiline CRM
9.5
1 Ratings
22% above category average
Veeva CRM
8.5
3 Ratings
11% above category average
Lead management
10.01 Ratings
9.03 Ratings
Email marketing
9.01 Ratings
8.03 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Agiline CRM
9.3
1 Ratings
20% above category average
Veeva CRM
9.7
3 Ratings
24% above category average
Task management
9.01 Ratings
10.03 Ratings
Billing and invoicing management
10.01 Ratings
10.03 Ratings
Reporting
9.01 Ratings
9.03 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Agiline CRM
9.0
1 Ratings
17% above category average
Veeva CRM
8.7
4 Ratings
14% above category average
Forecasting
9.01 Ratings
8.03 Ratings
Pipeline visualization
9.01 Ratings
9.03 Ratings
Customizable reports
9.01 Ratings
9.04 Ratings
Customization
Comparison of Customization features of Product A and Product B
Agiline CRM
8.5
1 Ratings
13% above category average
Veeva CRM
8.8
4 Ratings
16% above category average
Custom fields
9.01 Ratings
8.04 Ratings
Custom objects
8.01 Ratings
7.04 Ratings
Scripting environment
8.01 Ratings
10.03 Ratings
API for custom integration
9.01 Ratings
10.04 Ratings
Security
Comparison of Security features of Product A and Product B
Agiline CRM
9.0
1 Ratings
8% above category average
Veeva CRM
9.5
4 Ratings
13% above category average
Single sign-on capability
9.01 Ratings
9.04 Ratings
Role-based user permissions
9.01 Ratings
10.04 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Agiline CRM
9.5
1 Ratings
26% above category average
Veeva CRM
8.5
1 Ratings
15% above category average
Social data
10.01 Ratings
8.01 Ratings
Social engagement
9.01 Ratings
9.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Agiline CRM
9.5
1 Ratings
26% above category average
Veeva CRM
9.0
2 Ratings
21% above category average
Marketing automation
9.01 Ratings
9.02 Ratings
Compensation management
10.01 Ratings
9.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
Agiline CRM is a tool one must have installed in their company in order to manage and strengthen the bond with their clients. How cool is that to use a tool which is user-friendly and is helping you in almost everything. Its contact management feature is amazing along with the marketing automation feature. Agiline CRM is a tool that has made Customer relation management quite handy.
Good for larger teams with a lot of activities and therefore a good justification for the investment. Great for 'as above' + the companies looking to integrate Veeva CRM with other Veeva offerings, such as Align, Inslight, Zinc/PromoMats etc. Not so great for smaller organisations or those with more slightly more restricting budgets.
Agiline CRM is [a] well-designed tool for marketing automation and for Contact management my overall experience is great with it. The customer support of Agiline is amazing. We had to get in contact with them twice and found them highly responsive and professional people having complete command of the product which eventually facilitated us in solving our problem.
Its features like sales automation have helped in saving our time and with the help of this tool, we can keep the data of our loyal clients safe in one place. It has multiple features to facilitate one's experience. But its price is not good. Agiline CRM is a tool that has made customer relation management quite handy.
Agiline CRM is a magic tool with multiple features and works so well with our business. The working of Agiline CRM. is fast but on the other hand, the speed of action of 1CRM was not so good and was clunky. Above all 1CRM wasted our time as that was so difficult tool to understand.
Oftentimes it is the field sales force that heavily influence the choice of the CRM solution. It appears that many of our field sales force prefer Veeva. Happy reps = more actively used CRM = clearer understanding of the reps' activities.
Veeva offer 2 implementation versions - out of the box implementation (around 6-8 weeks to install) and 'all singing, all dancing' implementation (based on the length of your specific string). You can pick one and therefore influence your ROI accordingly.
Again, as Veeva CRM is pretty much a de facto CRM solution, this is good for scalability if/when rolling it out across multiple regions/branches