Agiline CRM vs. Pipedrive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Agiline CRM
Score 8.1 out of 10
N/A
Agiline CRM is a customer relationship management (CRM) software. It is built around features like sales automation, marketing automation, customer service / help desk, and contact management.N/A
Pipedrive
Score 8.5 out of 10
N/A
Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.
$24
per month per seat
Pricing
Agiline CRMPipedrive
Editions & Modules
No answers on this topic
Essential
$24
per month per seat
Advanced
$49
per month per seat
Professional
$69
per month per seat
Power
$79
per month per seat
Enterprise
$129
per month per seat
Offerings
Pricing Offerings
Agiline CRMPipedrive
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsMonthly plans are available. The Essentials monthly plan at $24 per month.
More Pricing Information
Community Pulse
Agiline CRMPipedrive
Features
Agiline CRMPipedrive
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Agiline CRM
9.2
Ratings
18% above category average
Pipedrive
6.7
Ratings
14% below category average
Customer data management / contact management9.00 Ratings7.60 Ratings
Workflow management9.00 Ratings5.80 Ratings
Territory management10.00 Ratings6.00 Ratings
Opportunity management9.00 Ratings8.20 Ratings
Integration with email client (e.g., Outlook or Gmail)9.00 Ratings7.90 Ratings
Contract management9.00 Ratings5.00 Ratings
Quote & order management10.00 Ratings5.00 Ratings
Interaction tracking9.00 Ratings8.00 Ratings
Channel / partner relationship management9.00 Ratings6.80 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Agiline CRM
9.3
Ratings
21% above category average
Pipedrive
2.9
Ratings
89% below category average
Case management10.00 Ratings4.70 Ratings
Call center management9.00 Ratings1.10 Ratings
Help desk management9.00 Ratings3.10 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Agiline CRM
9.5
Ratings
22% above category average
Pipedrive
6.1
Ratings
22% below category average
Lead management10.00 Ratings5.80 Ratings
Email marketing9.00 Ratings6.50 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Agiline CRM
9.3
Ratings
20% above category average
Pipedrive
6.1
Ratings
22% below category average
Task management9.00 Ratings7.80 Ratings
Billing and invoicing management10.00 Ratings4.10 Ratings
Reporting9.00 Ratings6.30 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Agiline CRM
9.0
Ratings
17% above category average
Pipedrive
6.9
Ratings
9% below category average
Forecasting9.00 Ratings6.40 Ratings
Pipeline visualization9.00 Ratings8.10 Ratings
Customizable reports9.00 Ratings6.30 Ratings
Customization
Comparison of Customization features of Product A and Product B
Agiline CRM
8.5
Ratings
13% above category average
Pipedrive
4.9
Ratings
42% below category average
Custom fields9.00 Ratings5.50 Ratings
Custom objects8.00 Ratings6.20 Ratings
Scripting environment8.00 Ratings1.00 Ratings
API for custom integration9.00 Ratings6.80 Ratings
Security
Comparison of Security features of Product A and Product B
Agiline CRM
9.0
Ratings
8% above category average
Pipedrive
6.0
Ratings
32% below category average
Single sign-on capability9.00 Ratings6.10 Ratings
Role-based user permissions9.00 Ratings5.80 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Agiline CRM
9.5
Ratings
26% above category average
Pipedrive
1.1
Ratings
148% below category average
Social data10.00 Ratings1.10 Ratings
Social engagement9.00 Ratings1.10 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Agiline CRM
9.5
Ratings
26% above category average
Pipedrive
3.6
Ratings
68% below category average
Marketing automation9.00 Ratings3.60 Ratings
Compensation management10.00 Ratings3.50 Ratings
Platform
Comparison of Platform features of Product A and Product B
Agiline CRM
9.0
Ratings
20% above category average
Pipedrive
7.5
Ratings
2% above category average
Mobile access9.00 Ratings7.50 Ratings
User Ratings
Agiline CRMPipedrive
Likelihood to Recommend
9.0
(0 ratings)
7.6
(0 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(0 ratings)
Usability
9.0
(0 ratings)
9.6
(0 ratings)
Availability
-
(0 ratings)
8.2
(0 ratings)
Support Rating
9.0
(0 ratings)
8.5
(0 ratings)
Implementation Rating
-
(0 ratings)
8.2
(0 ratings)
User Testimonials
Agiline CRMPipedrive
Likelihood to Recommend
Agiline CRM is a tool one must have installed in their company in order to manage and strengthen the bond with their clients. How cool is that to use a tool which is user-friendly and is helping you in almost everything. Its contact management feature is amazing along with the marketing automation feature. Agiline CRM is a tool that has made Customer relation management quite handy.
Read full review
Pipedrive's lead management features are top-notch, particularly the ability to automate email correspondence and receive alerts when necessary. It has an excellent pipeline, opportunity management, and sales automation without coding: —Exceptional cost-effectiveness. —User-friendliness. —Usability. —Top-notch search filter. However, its speed could be increased because adding new actions requires numerous taps and swipes.
Read full review
Pros
  • Its marketing automation feature is fast and dynamic.
  • It has the capacity to hold many contacts intact and manages them amazingly.
  • Its interface is easy and not complex for beginners.
Read full review
  • Great visual visibility of the funnel plus easy to drag the deals across the stages
  • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
  • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
Read full review
Cons
  • I have found its import of contacts quite complex.
  • It doesn’t work well with some of the browsers.
Read full review
  • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
  • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
  • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
Read full review
Likelihood to Renew
No answers on this topic
Unless I find something better...
Read full review
Usability
Agiline CRM is [a] well-designed tool for marketing automation and for Contact management my overall experience is great with it. The customer support of Agiline is amazing. We had to get in contact
with them twice and found them highly responsive and professional people
having complete command of the product which eventually facilitated us
in solving our problem.
Read full review
There is a learning curve that caused a slow adoption but overall the UI looks great and the support is helpful when there is an issue that you need to be addressed. The marketplace integrations (developed by Pipedrive) could definitely use some work as they're not as seamless as we'd hoped for!
Read full review
Support Rating
Its features like sales automation have helped in saving our time and with the help of this tool, we can keep the data of our loyal clients safe in one place. It has multiple features to facilitate one's experience. But its price is not good. Agiline CRM is a tool that has made customer relation management quite handy.
Read full review
Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
Read full review
Implementation Rating
No answers on this topic
Experiment is the only way to start
Read full review
Alternatives Considered
Agiline CRM is a magic tool with multiple features and works so well with our business. The working of Agiline CRM. is fast but on the other hand, the speed of action of 1CRM was not so good and was clunky. Above all 1CRM wasted our time as that was so difficult tool to understand.
Read full review
The reporting tools with Pipedrive are immensely more advanced and customizable than Clio Grow. We are able to adjust and tweak the reports to make sense for our firm specifically whereas with Clio Grow, you were sort of stuck with the default reports. Pipedrive beats Clio Grow hands down.
Read full review
Return on Investment
  • Its customer service is perfect and gives timely responses.
  • Price is unfair and should be decreased.
  • Not browser friendly.
Read full review
  • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
  • We were able to integrate our calling system easily and get things going on the lead calling aspect.
  • Great multipipeline option where we were able to manage both organisations under one roof.
Read full review
ScreenShots

Pipedrive Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of