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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Agiline CRM

    Score8.1 out of 10
    N/AAgiline CRM is a customer relationship management (CRM) software. It is built around features like sales automation, marketing automation, customer service / help desk, and contact management.N/A

    Oracle Sales

    Score8 out of 10
    N/AOracle Sales guides sellers with intelligent recommendations to help them focus on the most valuable prospects at the right time. These machine learning-based CRM selling tools center around clean, complete customer data from internal and external sources.

    $65

    Per User Per Month

    Pricing
    Agiline CRMOracle Sales
    Editions & Modules
    No answers on this topic
    Professional
    $65.00
    Per User Per Month
    Standard
    $100.00
    Per User Per Month
    Enterprise
    $200.00
    Per User Per Month
    Premium
    $300.00
    Per User Per Month
    Offerings
    Pricing Offerings
    Agiline CRMOracle Sales
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Agiline CRMOracle Sales
    Considered Both Products
    Agiline LLC
    No answer on this topic
    Oracle
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    9 Answers
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    80%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Features
    Agiline CRMOracle Sales
    Sales Force Automation
    Comparison of Sales Force Automation features of Agiline CRM and Oracle Sales
    Feature
    Agiline CRM
    9.2
    1 Ratings
    18% above category average
    Oracle Sales
    7.3
    16 Ratings
    5% below category average
    Customer data management / contact management9.01 Ratings7.016 Ratings
    Workflow management9.01 Ratings8.515 Ratings
    Territory management10.01 Ratings5.015 Ratings
    Opportunity management9.01 Ratings6.014 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.01 Ratings8.513 Ratings
    Contract management9.01 Ratings7.013 Ratings
    Quote & order management10.01 Ratings7.015 Ratings
    Interaction tracking9.01 Ratings8.214 Ratings
    Channel / partner relationship management9.01 Ratings8.212 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Agiline CRM and Oracle Sales
    Feature
    Agiline CRM
    9.3
    1 Ratings
    21% above category average
    Oracle Sales
    4.7
    14 Ratings
    46% below category average
    Case management10.01 Ratings6.014 Ratings
    Call center management9.01 Ratings4.012 Ratings
    Help desk management9.01 Ratings4.012 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Agiline CRM and Oracle Sales
    Feature
    Agiline CRM
    9.5
    1 Ratings
    22% above category average
    Oracle Sales
    8.5
    12 Ratings
    11% above category average
    Lead management10.01 Ratings9.212 Ratings
    Email marketing9.01 Ratings7.710 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Agiline CRM and Oracle Sales
    Feature
    Agiline CRM
    9.3
    1 Ratings
    20% above category average
    Oracle Sales
    8.4
    13 Ratings
    10% above category average
    Task management9.01 Ratings9.212 Ratings
    Billing and invoicing management10.01 Ratings8.02 Ratings
    Reporting9.01 Ratings8.013 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Agiline CRM and Oracle Sales
    Feature
    Agiline CRM
    9.0
    1 Ratings
    17% above category average
    Oracle Sales
    5.0
    15 Ratings
    41% below category average
    Forecasting9.01 Ratings5.014 Ratings
    Pipeline visualization9.01 Ratings4.014 Ratings
    Customizable reports9.01 Ratings6.015 Ratings
    Customization
    Comparison of Customization features of Agiline CRM and Oracle Sales
    Feature
    Agiline CRM
    8.5
    1 Ratings
    13% above category average
    Oracle Sales
    5.5
    16 Ratings
    31% below category average
    Custom fields9.01 Ratings6.016 Ratings
    Custom objects8.01 Ratings6.016 Ratings
    Scripting environment8.01 Ratings5.014 Ratings
    API for custom integration9.01 Ratings5.015 Ratings
    Security
    Comparison of Security features of Agiline CRM and Oracle Sales
    Feature
    Agiline CRM
    9.0
    1 Ratings
    8% above category average
    Oracle Sales
    8.0
    17 Ratings
    4% below category average
    Single sign-on capability9.01 Ratings8.016 Ratings
    Role-based user permissions9.01 Ratings8.016 Ratings
    Social CRM
    Comparison of Social CRM features of Agiline CRM and Oracle Sales
    Feature
    Agiline CRM
    9.5
    1 Ratings
    26% above category average
    Oracle Sales
    8.2
    11 Ratings
    11% above category average
    Social data10.01 Ratings8.511 Ratings
    Social engagement9.01 Ratings8.011 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Agiline CRM and Oracle Sales
    Feature
    Agiline CRM
    9.5
    1 Ratings
    26% above category average
    Oracle Sales
    8.2
    13 Ratings
    11% above category average
    Marketing automation9.01 Ratings8.312 Ratings
    Compensation management10.01 Ratings8.011 Ratings
    Platform
    Comparison of Platform features of Agiline CRM and Oracle Sales
    Feature
    Agiline CRM
    9.0
    1 Ratings
    20% above category average
    Oracle Sales
    4.0
    14 Ratings
    59% below category average
    Mobile access9.01 Ratings4.014 Ratings
    Best Alternatives
    Agiline CRMOracle Sales
    Small Businesses
    Salesflare
    Score6 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Agiline CRMOracle Sales
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.0
    (39 ratings)
    Usability
    9.0
    (1 ratings)
    7.0
    (12 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    7.8
    (11 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (16 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Agiline CRMOracle Sales
    Likelihood to Recommend
    Agiline LLC
    Agiline CRM is a tool one must have installed in their company in order to manage and strengthen the bond with their clients. How cool is that to use a tool which is user-friendly and is helping you in almost everything. Its contact management feature is amazing along with the marketing automation feature. Agiline CRM is a tool that has made Customer relation management quite handy.
    Incentivized
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    Oracle
    Excellent as a customer relationship management tool, sales forecasting, building better sales plan for the entire deal lifecycle using critical and complex data, a 360-degree comprehensive view of vendors, partners, customers. Ensuring high standards and consistency is maintained in pricing so that quotes are competitive for prospective customers. At the end of the day, this is an excellent tool for selling and closing deals while being able to access needed information in one place.
    Incentivized
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    Pros
    Agiline LLC
    • Its marketing automation feature is fast and dynamic.
    • It has the capacity to hold many contacts intact and manages them amazingly.
    • Its interface is easy and not complex for beginners.
    Incentivized
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    Oracle
    • Easy to sell products[.]
    • Build customers and make customer hub[.]
    • Tracking the sales cycle from marketing to sell the product[.]
    • Build Reports and Anayltics related to opportunities, leads, and service requests[.]
    • Getting customers issues after and before selling[.]
    • High ability to integrate with Oracles other products and 3rd products using Rest and Soap APIs[.]
    • Restrict users using RBAC role based access[.]
    Incentivized
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    Cons
    Agiline LLC
    • I have found its import of contacts quite complex.
    • It doesn’t work well with some of the browsers.
    Incentivized
    Read full review
    Oracle
    • I would like to see more integration with other CRMs such as Salesforce.
    • We have each business unit built into Salesforce and it can track the amount of gross profit that flows through our Oracle database. It then further it trickles to each sales rep and what they've closed during their time at the company. These figures are not always accurate.
    • It be difficult navigating to accounts and drilling down into each specific customer to understand details.
    Incentivized
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    Usability
    Agiline LLC
    Agiline CRM is [a] well-designed tool for marketing automation and for Contact management my overall experience is great with it. The customer support of Agiline is amazing. We had to get in contact
    with them twice and found them highly responsive and professional people
    having complete command of the product which eventually facilitated us
    in solving our problem.
    Incentivized
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    Oracle
    Overall our organization has completely moved to Oracle CX Sales and now is able to utilize the latest technology backed by AI to provide a much better experience to customers and saving money at the same time. So it's a Win-Win situation. I believe there is a slight learning curve to derive [the] full value out of this but once you are there, you can delight your customers.
    Incentivized
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    Performance
    Agiline LLC
    No answers on this topic
    Oracle
    Some of the more complex customer reports we have created are slow to run at times.
    Incentivized
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    Support Rating
    Agiline LLC
    Its features like sales automation have helped in saving our time and with the help of this tool, we can keep the data of our loyal clients safe in one place. It has multiple features to facilitate one's experience. But its price is not good. Agiline CRM is a tool that has made customer relation management quite handy.
    Incentivized
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    Oracle
    The support the Oracle team gives is generally very good. They are patient, willing to help, and their training methods are collaborative and inclusive. They have conducted multiple support sessions and it’s always been a great user experience. The stellar team [is] always on hand to lend support when the right time comes and their helpdesk is always on hand to help.
    Incentivized
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    Online Training
    Agiline LLC
    No answers on this topic
    Oracle
    Excellent online training material. On-demand always helps to access anytime, anywhere. Also, it is essential that in this day and age, video tutorials with actual product screenshots make the learning more useful and fun at the same time. Certifications help test knowledge gained during these tutorial sessions. This was a blessing for fresh users.
    Incentivized
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    Implementation Rating
    Agiline LLC
    No answers on this topic
    Oracle
    If you have never used a CRM program is is hard to know exactly what you need. We had lots of changes during implementation and even more afterward once the users started working in it everyday. Also the partner we used didn't inform us about Allotments and not being able to Batch delete custom objects (you can now in recent releases). There were so many unknowns, that if I had it to do over, I would educate myself more and ask more questions of the partner that we used for implementation.
    Incentivized
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    Alternatives Considered
    Agiline LLC
    Agiline CRM is a magic tool with multiple features and works so well with our business. The working of Agiline CRM. is fast but on the other hand, the speed of action of 1CRM was not so good and was clunky. Above all 1CRM wasted our time as that was so difficult tool to understand.
    Incentivized
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    Oracle
    As compared to other CRM, this happens to be one of the best and most affordable as there are some cons, but the pros are great, and I have seen an increase in sales by using this platform. It works great for the sales process from start to end, like lead generation to closure.
    Incentivized
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    Contract Terms and Pricing Model
    Agiline LLC
    No answers on this topic
    Oracle
    When we purchased this system it was one of the more expensive options in the market. However, with an adjustment in service and a relative price structure, this has become a lot more cost-effective over the past few years. It’s now more of a middle-ranking in the pricing structure and I would definitely say this is value for money.
    Incentivized
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    Return on Investment
    Agiline LLC
    • Its customer service is perfect and gives timely responses.
    • Price is unfair and should be decreased.
    • Not browser friendly.
    Incentivized
    Read full review
    Oracle
    • We can very easily pull up a customer's order and provide any detail they need. The time this saves compared to manually tracking customer orders and accounts is incredible.
    • Knowing exactly who is contacting customer service and what their orders status is before answering the calls makes the customer service reps job much easier than before.
    Incentivized
    Read full review
    ScreenShots

    Oracle Sales Screenshots

    Screenshot of Task Based Home PageScreenshot of MobileScreenshot of Sales AssistantScreenshot of Sales ForecastingScreenshot of Win Probability