TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Agari Phishing Response

    Score10 out of 10
    N/AAgari in Foster City offers the Agari Phishing Response service, a phishing incident response system designed to accelerate phishing triage, forensics, remediation, and breach containment. Agari was acquired by HelpSystems May, 2021, and is now a HelpSystems brand.N/A

    Cofense Triage

    Score9.4 out of 10
    Enterprise companies (1,001+ employees)
    Cofense Triage accelerates phishing qualification, investigation, and response by automating standard responses to suspicious emails to make analysts more efficient and driving out actionable intelligence, and providing incident response playbook.N/A
    Pricing
    Agari Phishing ResponseCofense Triage
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Agari Phishing ResponseCofense Triage
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    Agari Phishing ResponseCofense Triage
    Considered Both Products
    Fortra
    No answer on this topic
    Cofense
    Chose Cofense Triage
    I have not evaluated any products like Triage.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    33 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    24 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    36 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    No answers on this topic
    91%
    Implementation went as expected
    20 Answers
    Features
    Agari Phishing ResponseCofense Triage
    Incident Response Platforms
    Comparison of Incident Response Platforms features of Agari Phishing Response and Cofense Triage
    Feature
    Agari Phishing Response
    -
    Ratings
    Cofense Triage
    6.4
    35 Ratings
    31% below category average
    Integration with Other Security Systems00 Ratings5.034 Ratings
    Attack Chain Visualization00 Ratings6.127 Ratings
    Centralized Dashboard00 Ratings7.735 Ratings
    Live Response for Rapid Remediation00 Ratings6.731 Ratings
    Best Alternatives
    Agari Phishing ResponseCofense Triage
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Proofpoint Targeted Attack Protection (TAP)
    Score9.1 out of 10
    No answers on this topic
    Enterprises
    Proofpoint Targeted Attack Protection (TAP)
    Score9.1 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Agari Phishing ResponseCofense Triage
    Likelihood to Recommend
    10.0
    (1 ratings)
    7.5
    (38 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Agari Phishing ResponseCofense Triage
    Likelihood to Recommend
    Fortra
    Agari is well-suited for when a positive email threat is detected and needs to be removed from uses' inboxes.
    Read full review
    Cofense
    The tool is very helpful in improving Phishing detection capabilities as it streamlines the process of analyzing user reports a lot. Besides it has a built-in mechanism of rating reporters(end-users) based on their historical performance. Downside - tool requires continuous resource investment to deliver best result. Tool is not helping too much in improving user-education, because automated response process is not immediate and is prone to errors
    Incentivized
    Read full review
    Pros
    Fortra
    • Detects and alerts email threats.
    • Remediate email threats from user inboxes.
    • Generates great reports for upper management.
    Read full review
    Cofense
    • Separating links and attachments contained in the email, and checking to see if they are known malicious.
    • Clustering like emails to save time when responding.
    • Providing risks scores with each cluster to give an estimate on which clusters should be addressed first.
    Incentivized
    Read full review
    Cons
    Fortra
    • Times on email when searching would be beneficial.
    • Debug or advanced logging could be better.
    • Remediation capabilities could be improved.
    Read full review
    Cofense
    • There are too many interdependent pieces which you have to acquire separately.
    • I think Cofense has a lot of capabilities and usefulness, but I think it's too a la carte.
    • We own Cofense and PhishMe currently and there are some gaping holes that require additional licensing to close.
    Incentivized
    Read full review
    Likelihood to Renew
    Fortra
    No answers on this topic
    Cofense
    Cofense is stable and provides easy to use solution to aid the investigation of emails as well as managing simulated phishing campaigns.
    Incentivized
    Read full review
    Usability
    Fortra
    No answers on this topic
    Cofense
    The interface is easy and intuitive.
    Incentivized
    Read full review
    Reliability and Availability
    Fortra
    No answers on this topic
    Cofense
    We've experienced zero downtime.
    Incentivized
    Read full review
    Performance
    Fortra
    No answers on this topic
    Cofense
    No slowness seen.
    Incentivized
    Read full review
    In-Person Training
    Fortra
    No answers on this topic
    Cofense
    Training was through, relevant and easy to follow.
    Incentivized
    Read full review
    Alternatives Considered
    Fortra
    Agari is a bit ahead of the curve when it comes to detecting email attacks and preventing users with remediation.
    Read full review
    Cofense
    The other product had a lot of fails on the auto-processing and did not integrate well with our current environment. One issue had to do with the way it sends the submissions to its processing engine—our email gateway configuration would have blocked this traffic. I also did not like the user interface.
    Incentivized
    Read full review
    Scalability
    Fortra
    No answers on this topic
    Cofense
    We've experienced zero downtime
    Incentivized
    Read full review
    Return on Investment
    Fortra
    • Email attack remediation.
    • Attractive price.
    • Easy to navigate and use.
    Read full review
    Cofense
    • Due to the integration potential, large amounts of time are saved on a daily basis.
    • Incident response time has dropped due to the increased information available by having access to phishing emails directly.
    • Staff are able to effectively learn how multiple tools in our environment are used by mastering Triage. This has decreased training time greatly and increased the effectiveness of each associate.
    Incentivized
    Read full review
    ScreenShots

    Cofense Triage Screenshots

    Screenshot of Triage DashboardScreenshot of Triage Dashboard Cluster DetailsScreenshot of Triage Cluster DetailsScreenshot of Triage Cluster Malicious AttachmentScreenshot of Triage Cluster HeadersScreenshot of Triage Reporter Details