afi.ai vs. Keepit

1. Data backup for Exchange Online, SharePoint and Teams works very well and reliable. 2. MS Teams support is good, which includes Private channels. 3. Excellent security options ( ransomware detection, encryption keys hosted by us) 4. Self service for end users is a huge time saver for our helpdesk team 5. We kill two birds with one stone with user archiving, compliance and cost savings on MS licenses.

The ability to restore within minutes is beneficial and helps productivity; no longer spend hours restoring from tapes. They can show a new start to the interface and portal, and within minutes, they know how to navigate and restore if required. It is very user friendly and easy for understand and navigate.

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• Archiving of deleted Microsoft 365 users.
• Backup of SharePoint lists and OneNote books.
• Fast offline export of a mailbox and SharePoint items.

• Cross tenant restores, allows you to migrate mailboxes from one tenant to another.
• Being able to backup multiple tenants/platforms from a single interface is awesome.
• The setup and ongoing maintenance is great, articles on how to setup security and gain access to data in a secure way is also a great feature
• The interface is very intuitive and easy to navigate, it hides an awful lot of power

Incentivized

Invited by the Vendor

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• Reporting API could be improved
• Data center in the UK to be post-Brexit proof would be good (which, as I understand, is planned)

• Providing more information on an ongoing restore job. Once you begin a restore or a data import, it seems to be impossible to see which user account that job is tied to.
• Its job percentages seem to be drastically inaccurate. It will say a job is 76% complete even though it has only restored 484MB of 8GB - but this is just a little annoying and not a real problem.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We will continue to renew the service for as long as we continue to use MS 365, unless Microsoft will release native Office 365 backup that provides all necessary features, including multi-geo admin roles, long-term affordable archiving storage tier, auto-conversion of email formats (MBOX, EML etc), point-in-time preview of previous file versions.

If you're so surprised that the end of contract is already there and you can't remember a moment of issues... When no extra use cases are required... Why search the market if the pricing is also correct?

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Invited by the Vendor

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The UI is very intuitive and requires almost zero training to use. Our end users were able to use it with after just reading a simple one-pager.

Such a simple solution to use. User friendly, intuitive, processes can be completed in minutes instead of hours with restoring from tape, and requesting the return of tapes from the off site location, thus saving many hours and cost of storage. Also gives the end user a better experience as files can be restored almost immediately.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Support is very technical and always eager to help us. The support team's responses are mostly relevant, with no generic/automated answers that would waste our time. The company's online product documentation is very clear and to the point; it answers most of the user questions in a detailed and clear manner.

Support helped us to set up SSO and MFA with our Azure AD Accounts. Once when the backup was failing, they could help us to investigate the reason and find a stale account that was preventing the backup. They are really concerned that the backup works and not only want to close the ticket like other support hotlines.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

very easy and fast implementation

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We used Backupify before, and decided to move as the system overall became very unreliable (lost data, inaccessible UI, sluggish, etc.).

We previously used Veeam to backup data from O365 to local servers. We had other SaaS platforms we needed to include and move from local to cloud backups. While Veeam does have multiple cloud options but compared with Keepit it was overly complicated and less cost effective. Keepit was a no-brainer in terms of simplicity and having a single 360 dashboard.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• We have used afi.ai to recover data 3 times since we signed up. The cost of potentially lost data was $1k+.

• We don't need a lot of time setting up backups or monitoring them. Very time-efficient.
• The restoration of data is very fast, so in the case of data loss, employees get their data back very fast.
• It minimizes the risk of losing important data.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info