afi.ai vs. Backupify

Great for archiving of deleted SharePoint online sites and off-boarded Microsoft 365 users; unlimited number of on-demand backup runs that can be triggered in the application by system administrators.

Anywhere you are trying to back up files for Microsoft or for Google and want a disaster recovery solution is a great time to use Backupify. It is a very simple interface that includes an audit section to show all history of restorations as well. It keeps much longer back ups of files than Google does and is much easier to use than Google Vault

• Archiving of deleted Microsoft 365 users.
• Backup of SharePoint lists and OneNote books.
• Fast offline export of a mailbox and SharePoint items.

• User restoration.
• Automated backup and sync of users.
• Easy setup for tenants.

Incentivized

• It would be handy to have SharePoint file versions comparisons in the UI
• Email alerts on settings changes would be good to have too.

• When backups fail there is no notification
• When changes are made to the platform, there is limited information
• Support is on the whole, terrible.

We will continue to renew the service for as long as we continue to use MS 365, unless Microsoft will release native Office 365 backup that provides all necessary features, including multi-geo admin roles, long-term affordable archiving storage tier, auto-conversion of email formats (MBOX, EML etc), point-in-time preview of previous file versions.

The UI is very intuitive and requires almost zero training to use. Our end users were able to use it with after just reading a simple one-pager.

Very simple user interface and straight forward to complete back ups and restore. It was very easy to set up and then easy to maintain. It does not require any regular maintenance unless you want to delete out data. I only go in to delete old user data for licenses or to restore

We needed to contact them three times over the course of two years, and it was very good. Very fast response, and the people are super technical and to the point.

So far it’s been a 50/50. Some issues are ignored, whilst others handled quite well.

Incentivized

afi is next generation system, with our previous vendor we had to wait for a long time to access data, sometimes up to 24h.The reason for that was our scale according to the support team. ( 50TB +) With afi it takes a few seconds. The UI is super simple and easy to use, no training required for end-users to work with the system. afi support is super responsive and very helpful.

The products are very similar. [In my opinion] one would be hard-pressed to find customer care worse than what we have experienced with Datto Backupify.

• It's hard to assess ROI here, however we were able to recover very important documents and full user accounts for executive team during the audit. It helped in a big way.
• Self-Service is a life saver for IT helpdesk team, saved a lot of human hours.

• Inexpensive cost for the peace of mind.

Incentivized