TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Affogata

    Score9 out of 10
    N/AAffogata is a customer intelligence platform that helps brands manage their online reputation.N/A

    Helixa

    Score10 out of 10
    N/AHelixa Discovery, from Helixa in New York, is the company's core analytics engine that equips users with the tools to understand what’s distinctive about any audience and what they care about.N/A
    Pricing
    AffogataHelixa
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AffogataHelixa
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    AffogataHelixa
    Likelihood to Recommend
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    AffogataHelixa
    Likelihood to Recommend
    Affogata
    No answers on this topic
    Helixa
    Users have to be upfront with clients on where Helixa is pulling data from or they could get the wrong idea about the insights. Helixa pulls from a number of sources to gain insight but may not specifically be from the owned channel social audience. By using total social view, you can potentially get the audience data for your Twitter channel which can add specificity to your insights but they can differ from the overall consumer audience. Helixa is best used as a starting point, a place to get ideas and pull supporting data to understand patterns in behavior about an audience. I would not necessarily take its word as gospel, just one piece of a larger insight. My favorite section are the opinions as they show what is most important to the specific audience and can really help get the wheels turning. My least favorite section are the influencer categories. From my experience with Helixa, the influencers tend to skew political and mainstream which is not necessarily what clients are looking for when trying to understand what kind of people are influencing audiences. I also mind that Helixa pulls in a lot of unnecessary social apps like Flickr or Foursquare which are hardly used anymore.
    Incentivized
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    Pros
    Affogata
    No answers on this topic
    Helixa
    • Visualization
    • Category organization
    • Valuable intelligence
    Incentivized
    Read full review
    Cons
    Affogata
    No answers on this topic
    Helixa
    • Loading times
    • Navigation
    • Easier Social Audience Uploads
    Incentivized
    Read full review
    Alternatives Considered
    Affogata
    No answers on this topic
    Helixa
    Helixa is just a completely different beast entirely. Where other consumer research boils down their insights into reports, Helixa allows you to go through audience data with a fine tooth comb, also providing the opportunity for direct comparison across different brands or demographic groups. While we did pick Helixa, I can’t emphasize the need for making Helixa one tool in a tool box. While Mintel was a tool we considered that was similar-ish, we also use Mintel now to help complement Helixas insights
    Incentivized
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    Return on Investment
    Affogata
    No answers on this topic
    Helixa
    • More creative pitches
    • The allure of data driven services
    • Signed scopes
    Incentivized
    Read full review
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